BUYER BEWARE: RUDE AND UNPROFESSIONAL
I submitted a valid diagnosis and referral letter from my Primary Care Physician along with a verbal history of dermatological treatment for my first and last appointment with Hudson Dermatology. Isaac R. Rosenblum came into the room for less than three minutes and told me he didn't see any evidence of my diagnosis. When I referred to my PCP's referral letter, he said, "Well, you're in a specialist's office now, and I don't see any evidence of that." Rosenblum's disposition was rude and unprofessional. I have filed complaints with The New York State Department of Health, The New York Office of Professional Medical Conduct, and The New York State Attorney General. Here is my response to the owner's response: "Dear Sarah, I received your standard rebuttal regarding my complaint against your employee, Isaac R. Rosenblum. I wish I had read your reviews before coming to your establishment. I see this is a regular occurrence with this person and his outrageous behavior. As I stated in my reviews on Google, Yelp, and Facebook today, I have reported Isaac R. Rosenblum and Hudson Dermatology to The New York State Department of Health, The New York Office of Professional Medical Conduct, and The New York State Attorney General. How you can allow your patients to be treated so poorly is beyond my understanding. I have worked extensively with physicians for decades in Dallas, Los Angeles, and New York, and I have never come across the kind of gross lack of decorum in a medical professional as I did today. Do the general public, your practice, and yourself a favor, and hold Isaac R. Rosenblum accountable. I certainly will." Here is UPDATE #1: In an effort to censor this information, Hudson Dermatology removed my Review from their Facebook page. Here is my second response to the owner's response: "Are you sure about all of that, Sarah? What are you hiding behind all of that aggression? Your lies are incredulous. Maybe you shouldn't treat your patients so poorly. All anyone has to do is read your reviews to see I am not the only one this has happened to. Your response is full of lies, and you will be held accountable for those lies. Further, your employee, Isaac R. Rosenblum, clearly sees himself as superior to others as he demonstrates with his ludicrous public profile photo and his rude, unprofessional, dismissive in-office behavior. Double down, Sarah. It tells every reader you are a nothing but a bunch of unscrupulous thieves. Your methodology of slamming as many patients through your practice as possible for profit is as obvious as your fake padded reviews. This review in its entirety is being sent to The NYS Department of Health, Office of Professional Medical Conduct." Here is UPDATE #2: Sarah from Hudson Dermatology, Fishkill, has removed my reviews from Google and Facebook in an attempt to cover up their transgressions. Here is the response from the owner:
"Hudson Dermatology takes all patient feedback seriously, but we will not tolerate malicious, defamatory reviews that misrepresent our practice."
- I posted the truth, nothing malicious or defamatory.
"Mr. Thompson has posted multiple inflammatory reviews across various social media platforms, repeatedly threatening legal action against our practice, other medical offices, and dermatology providers in particular."
- Reporting crimes to governing agencies is not "threatening legal action".
- I only posted about one office and one provider - Rosenblum, Fishkill.
- Truth is not inflammatory, I posted in exactly 3 places, all appropriate: Google, Yelp, and Facebook
"His accusations are baseless and mischaracterize the standard of care provided by our board-certified professionals."
- My experience was shared by countless others. Just read their reviews, specifically about Isaac R. Rosenblum.
"We stand by Isaac Rosenblum, PA-C's medical expertise."
- This is why you have ongoing problems with Isaac R. Rosenblum.
"A referral from a primary care physician does not override a specialist's clinical judgment, and disagreement with a diagnosis does not equate to unprofessionalism."
- My diagnosis has nothing to do with Isaac R. Rosenblum's outrageous behavior.
"Attempts to intimidate medical professionals with exaggerated claims and regulatory complaints will not be tolerated."
- Reporting your transgressions to your governing agencies is not intimidation.
Your governing agencies will determine if my claims are exaggerated, not you.
"I reached out to you initially with a genuine interest in improving the patient experience."
- Your standard rebuttal is insincere & redundant without action.
"However, in the past 24 hours, we have received dozens of malicious reviews, defamatory comments, and outreach to our employees' personal social media pages--behavior that is not only inappropriate but also harassing."
- All lies.
- Your system of abuse and slamming patients through your office for profit will be investigated. read more