Horrible customer service! I have used Silva for a total of three jobs (first was to install…read morekitchen cabinets when remodeling back in 2012, second was to refinish the cabinets they installed in 2012 and third was to install built in cabinets, wine racks and a buffet into our dining room. (I also had them install in my moms house and she had some headaches with Silva but that's a different review to be done later). When we did the original install back in 2012, we were impressed by the work. The cabinets were well made and looked great. We installed painted (white) cabinets and as you would expect over time the paint started to fade, chip etc out of usual wear and tear. Given normal wear and tear on painted cabinets, we asked if Silva could refinish these cabinets and they agreed. At the same time we asked them if they can install built in cabinets, wine racks and a buffet into our dining room. This is when their true customer service became apparent. When refinishing the kitchen cabinets it is necessary to take the cabinet doors off. Upon reinstalling the cabinet doors in our kitchen we noticed that some of the alignments were off, and some of the drawers didn't close properly. In addition, the newly installed bult in cabinets in our dining room had the same issue. The dining room cabinets are rarely used, so it definitely was NOT from our use but the installation. I did mention this to Ricardo and he said he would come out and adjust the cabinets. A long time passed and i guess we just forgot or didnt follow up. when it came to my mother installing new cabinets I recommended Silva (mistake). I mentioned to Ricardo that if he does my moms job, i finally want them to come out and adjust the cabinet doors which were mis aligned. Silva finally came out and did the adjustments. The day after Silva adjusted the cabinets, one of the plastic pieces on the slides for our utensil drawer broke. It was just bad luck. I called Silva immediately to inform them this mechanism was broken and our utensil drawer "locks up" when closed, causing a bit of a headache for the most used drawer in our kitchen. Almost 3 months passed and i called time and time again just asking if they can come fix this one piece. I mentioned it should be a quick fix as its one piece on one drawer. Well similar to their previous customer service, they NEVER got back to me. I called many times, asking for a date and when they finally gave me a date to come out they NO SHOWED. so i kept calling. they kept saying they are so busy and are not sure when they can come out. I told them it doesn't matter, just give me a date...any date...and stick to it. The receptionist said Ricardo will call me back....did he......NOPE! This morning i finally got ricardo on the phone, he immediately accused me of blaming their workers for "breaking my cabinets". Maybe I was so frustrated I spoke incorrectly so i tried telling Ricardo that I'm not blaming anyone that things happen but he just wouldn't listen. He went off on a rant about many things, speaking to me in an unprofessional way. Voices got elevated and at the same time we both yelled at each other. Ricardo went as far as dropping the F bomb when speaking to me, which i did in return. As a salesman myself, I don't think I have EVER cursed at a customer. You would think after a total of 4 jobs (including my mothers) I would be treated with more respect. The constant delays, no shows, lack of communication and other issues will drive me to NEVER use Silva again. In fact one of my friends when hearing this story this morning told me he needs to refinish his cabinets and wanted to ask me for a recommendation....I told him to stay away. Ricardo will be your best friend when trying to make a sale, but if you read other reviews this isn't the first time he flew off the handle. Its sad that after using Silva since 2012 this is the way I have been treated. bottom line, no one should be treated this way and I do not believe its customer service at all. Do yourself a favor and go elsewhere.

We are so thankful for the Silva Cabinetry. We had a challenging project that others refused to…read moretackle, namely squeezing some cabinetry into a small space with tight tolerances. The whole team did an exceptional job - from design and concept with Ricardo, to the 3 rounds of color matching, to the product and installation. They made it seem effortless, but took the time to make things right. Really just an exceptional experience.

I will highly recommend this place to anyone. The employees/owners work as a team and every one of…read morethem treats you like family. They make you very comfortable without pushing sales. I was able to get an appointment to measure immediately and within a few days had my countertops installed. The result was that I got beautiful countertops perfectly installed. They have a variety of products they sell and I also bought good quality knobs and handles for my cabinets.

We purchased our guest bathroom countertop through Affordable Granite & Cabinetry, and the entire…read moreexperience was excellent. From our first phone calls and a tour of their facility to the site visit for templating and the final installation, every team member was professional, courteous, and easy to work with. The installation itself was challenging, but their crew worked seamlessly with us and our contractor to ensure everything was done right--and the result is beautiful. We're so appreciative of the effort and care that went into making our project a success.

Very knowledgeable & very helpful. They have plenty of quality inventory. I use them all the time.read more

I got to tell you as a person in construction for over 30 years and working in Manhattan every…read moredistributor is less than a mile in every direction I have found Dane and sons to be absolutely amazing I did an extension on my house and they were absolutely 100% helpful caring was able to talk to them they explained every aspect of what I was buying what I was doing what was good for me and what I was wasting money on. Do I recommend this it is imperative that you have people that will actually help you save money and describe what you're building so you can achieve excellence truly appreciate everyone there it'll be too long of a list to name everyone that helped it was absolutely amazing thank you

Wow! I have had the best experience with this Kitchen Designer/Supplier. The new owner is the son…read moreof the previous deceased one. He is a very experienced and talented artist. He designed the most beautiful, yet functional kitchen for me, and they were so helpful to me through every stage of the process. First designing to meet my wishes, then supplying quality cabinetry and countertops at a good price and being there throughout the installation process. I have never had the pleasure to work with so helpful, patient and informed an individual before. He made the whole experience a breeze and everyone who sees my new kitchen is full of compliments. I highly recommend him and his company.

From the owner: IInvest in a Professional Kitchen Designer and generate BIG returns in Value and Lifestyle! Much…read morelike investors seeking the advice of professional financial partners, savvy consumers turn to professional kitchen designers to develop customized kitchen solutions. However, we go beyond measurements to provide a total lifestyle solutions. An in-depth analysis of customer's tastes and habits is conducted, covering cooking approach, aesthetic style and even shopping routines. The end result is a kitchen that is uniquely suited to the customer's patterns and preferences. We have experienced eye and professional training required to make sure everything will look good and work even better, down to the fraction of an inch. Kitchen planning is not just a sort of interior decorating, in fact, it demands expertise in engineering, architecture, and 3 dimensional conceptualization. Also check out our Long Island location Real Live Kitchens.

They are very responsive to customer requests and they are willing to accommodate considering their…read moreactive business. I like the quality of their work as well as their reasonable pricing. You should check them out for your home or business projects. They provide free proposals which is an awesome tool when looking for a company to do work.

From the owner: “We are dedicated to transforming homes and commercial…read morespaces with complete and customized renovation services. We offer free, no-obligation in-person estimates, always prioritizing your needs and vision. Our team, with a family approach, provides you with expert and professional advice, guaranteeing transparency and quality in each project. In these difficult times, we want to be your ally in revitalizing your living or working environment. Contact us at any time to schedule a meeting and explore the possibilities together. Visit our website for more information: jmrenovationandpaintinginc.com