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    Hudiburg Subaru

    2.8 (39 reviews)
    Closed • Closed

    Services - Hudiburg Subaru

    Auto brake repair

    Auto engine repair

    Hudiburg Subaru Photos

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    Reviews With Photos

    2 years later, I'm still loving every second of this car. Couldn't be happier
    Tyler L.

    This is long overdue, but I wanted to take the time to recognize Paco (Ryan) for his help with both of my vehicles I purchased from him while stationed in Oklahoma. My first trip to him was in April 2012, where I bought a 2012 WRX from him. The process was quick and easy, and they were able to make the adjustments needed last minute as I decided to switch from one vehicle on their lot to the next. I was so happy with the service that I went back in 2015 to buy a 2016 STI from him. He kept in touch with me every week and kept me up to date until the first 2016 landed at the dealership. Once it did, he held the car for me for a couple days until I was able to make the trip up from Lawton to pick it up. Once I got there, the car was already up front, and ready to take for a spin. We went for a drive to make sure everything was good, then got to work on the paperwork. Finance took a little longer than expected, due to a computer issue, though they were very kind about it and made it up to us in the end. I've now owned this vehicles for exactly 2 years and couldn't be happier. I would definitely recommend Paco at Hudiburg. 5 stars all the way!

    Our new car!

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    Ask the Community - Hudiburg Subaru

    Review Highlights - Hudiburg Subaru

    “I was so happy with the service that I went back in 2015 to buy a 2016 STI from him.”

    Mentioned in 2 reviews

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    Cavender Subaru of Norman - Waiting area. Comfortable and free coffee!

    Cavender Subaru of Norman

    (14 reviews)

    The reviews of this dealership made me wary of purchasing a car from here but overall we had a…read morepleasant experience. I want to say up front that we didn't *need* a car, we wanted a car, and I think that really can change the sales dynamic when you can just say, "we're going to go look at other dealerships and vehicles." Which we did after our initial test drive. The pros: -Shawn Ponds was our salesman and was excellent. He knew a lot about the car's features and, unlike other dealerships, took the time to demonstrate what they were, how to use them, and why they were good. He was also honest about which things were Subaru exclusive versus things you'd see on other cars. We had a model in mind that was in transit, and rather than push another car he let us test drive the closest model on the lot and let us know when the other car would be arriving. -After returning to the dealership, mostly because of Shawn, we were allowed to put down a $1000 refundable deposit on the car in transit to hold it. That allowed us to see it in person, test drive it, and decide if we really wanted it without too much obligation. I know not everyone can set aside $1000 to do this, but it was nice to have a way out if we didn't like the vehicle. -The young lady working the front desk was also very kind and was helpful getting us connected to the right people when we called and visited. -On the day we went to pick up the car, I got held over at work and had to move our appointment last minute. They were very accommodating. -Jamal, the finance manager, let us have his office for ten minutes while my spouse and I discussed things to just wrap our head around some of the more confusing aspects of the purchase. Very polite of him and we really appreciated having the time to think. He also helped us get a cashier's check after our bank had closed for the day because there was an issue with a wire transfer. -The products are great. Subarus are just good cars. We were also able to get the low APR financing through Subaru's partnership with Chase which was 4% lower than our credit union could do. That's any Subaru dealership, but worth mentioning. The cons: -At the end of our first visit when we were trying to leave, one of the managers spoke with us and was a much more aggressive sales attitude. He asked specifically what other models we were looking for and asked if we had explored their used options to see if they had those vehicles. It was off putting and we almost didn't come back because of it. -There was confusion with one of the other staff members texting with us about when the car would arrive. Shawn said around April 7th. The other person said it would be closer to the 18th and was adamant about it when questioned. When the car arrived on the 7th like Shawn said, we had to move a lot of things around to make our appointment work that week. -The warranty process was overwhelming and felt rushed. This is not the fault of the finance manager. He did a great job explaining the different options, what the total cost of each was, how much it would add to each payment if we financed, and how our payments would look with interest over different terms. But Subaru giving literature that has hundreds of line items printed small, each with different prices, thrust upon you right before purchase sucks. Additionally, the coverage if you don't buy a warranty only being 1-year is pretty crummy and I hope they fix that in the future. -They offered a really low trade-in value on our old car. When we mentioned we had a higher quote from Carmax they said they couldn't match it. Carmax gave us $2300 more than Cavender offered. I've never had a great experience at a car dealership. It is always stressful and tiring. But of the multiple cars I've purchased in my lifetime, this transaction was the easiest. I really hope the rest of the team understands that our salesman and his demeanor was the reason for us returning though and drop some of the more aggressive sales tactics.

    I haven't bought a car from these guys so I can't speak to the sales part of the dealership, but I…read morehad an outstanding experience with the service department. I bought my Subaru in Louisiana where I live. I was up in Norman and noticed that one tire kept losing air (very slow leak). Hmmm, probably a nail in the tire. I don't know any of the tire places around Norman and I saw Cavender and thought "why not?". My home Subaru dealer does tires so they should be able to as well. Caveat with Subarus - they are All Wheel Drive (which is a good thing) but it means that all the tires need to be about the same circumference or it causes premature wear on the differentials and transmission. You can't buy just one new tire or two and put them on with other tires that are worn. If/when you lose one tire you have to replace all four. So, Cavender could easily have pushed me into buying four tires and they didn't. They found a small nail (as expected) and were able to plug the hole rather than replace the tire (and its three brothers). Even better, they wrote it off as a Courtesy and didn't charge me a penny. I was shocked. The staff were friendly and were sympathetic to my plight, being on the road traveling. I may never go back that way again, but I wouldn't hesitate to go back to these guys if I ever need to. Big thanks from a stranded traveler!

    Hudiburg Subaru - car_dealers - Updated October 2026

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