Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

Wow what can I say about Dahlia. . . Nothing good. I had the unfortunate experience of being her…read morecustomer for a short time. I use the term "customer" liberally because she didn't do much but provide an over priced policy them bombard me with email marketing. On a daily basis I had a full inbox from her trying to sell me more insurance and other services. I can only imagine how high pressure she must be with you in her office. She emailed me dozens of times to tell me about the benefits of whole life insurance (oh yeah a product that is known to be a rip off for consumers and a commission gold mine for agents like herself). I hope she is just ignorant to how bad a product is and not just trying to sell high commission products. I asked her THREE times to take me off of her email blasts directly this was after I had used the unsubscribe button several times. She kept on assuring me this was a mistake but it seems the only way to get rid of her daily spam is to get a new policy with another company. If you want no service and to be seen as a revenue stream or just another lead to rip off with bad financial products go ahead pick Dahlia. She is Great!

This is probably the best insurance experience I've had. I was looking to cut cost without losing…read morequality of service. I had a lot of questions before I transferred over to Allstate. I wanted to understand what I needed and what wasn't necessary based on my personal situation. She took the time to explain the coverages available and I made the switch. Saved a few pennies too! I really appreciate the patience of explaining everything in detail to make sure I understood what I was paying for. I am very satisfied with my Home, Life and Vehicle coverages. I appreciate the level of customer service and follow up. After claims have been filed or if something comes up I always receive a phone call or email from their local office asking if I'm okay and if my needs were met even though I dealt with the 800 customer service line. Receiving calls like that at the time my car was involved in accident really made me feel good. I'm not just a policy number. They're on top of things there and it can be truly felt. It's awesome when they remember you when you call. Feels like a family business who remembers the regulars. Like "Cheer" where everybody knows your name! Though I have many good things to say about Dahlia and her Allstate team I'll mention one last thing. When I purchase new cars I get really nervous about what's offered by the dealer and what my policy already covers. Before I purchase a new car I call to find out how the purchase will affect my policy. But what I love most about this process is that when I drive my car off the lot it's insured bumper to bumper by Allstate because they make themselves available by email, fax, phone and text messaging even after business hours. I absolutely love, love, love the customer service! Thank you Dahlia and Team!

Called Kathleen Hinek about taking over my multitude of Farmer's policies and she hung up on me…read moresaying "I'm Good". Horrible customer service. Clearly she was not at all interested in taking on new business.

Honesty is the BEST policy!!!…read more We asked Kathleen if she would review our current Auto Insurance Policy (we have 4 vehicles!!) after my husband and I got married last year to see where we stand with the current company we use and see if we could possibly get better rates. What I expected: A pitch to change our auto insurance to Farmers What I received: "You are in a good position with your current policy as far as coverage and premium goes." Ummmm what?!?!? I decided to review because I don't know about you, but when you get such a refeshing honest answer when you are expecting the complete opposite it makes you feel like maybe just maaaaaaybe there are still good honest people out there that you can count on. So we kept our current Auto policy and worked with Kathleen for Renters Insurance. If you do not have Renters Insurance, please contact her. We never had it before and it's really something all renters should have.

We have been working with Caffrey Insurance Solutions for over 3 years and are over the moon with…read moretheir services. Gabriel goes above and beyond in supporting our team and coming up with workable solutions. He helped us set up our Gusto account as well as getting the best rates from health care services for us. I would recommend their team to anyone! It has been amazing working with Gabriel and his team!

Knowledgeable, patient, pleasant. What more could you ask for when getting assistance with…read moreMedicare? Mary Thomas went above and beyond anything I expected from the world of insurance. I'm grateful to have a professional in my corner!

I have not posted a review on line before, but I strongly felt that Denise Craig should be…read morerecognized as and insurance agent that goes beyond her job description to help her customers. I have been a customer for at least 30 years. She has been with me through hard times and good times. Never once did I have to worry when it came to insurance or a claim for that matter. Denise always checked in to make sure I was satisfied with results. Denise Craig will provide the best insurance coverage for your needs, because she works along side of you.

Dan has been very proactive and communicative and able to get me home insurance coverage now 4…read moretimes in the Lamorinda area when no one else has been able to find me coverage outside of the FAIR PLAN. In midst of being non renewed, he is very proactive and has helped me either re-establish coverage with a carrier, or find a new one in this current difficult insurance environment. I could not more satisfied with his service. I've recommended him to others and they have also found him very helpful. I highly recommend Dan and his team.

Great instance agent and super fast in response…read more Had some miscommunications (or lack of) with my previous agent which resulted in a sudden cancellation of my homes insurance. Of course panicked and anxious about it but here Daniel came to the rescue and within 40 minutes I had reinstated my insurance and even at a better rate. Can't recommend him enough - gave me peace of mind.

I don't write many reviews, but Rick Fuchs and the team at Alive Insurance have earned this one…read more A few months ago, Rick helped me bundle my home and auto insurance, increasing my coverage while keeping my premium about the same as what I had been paying. The process was straightforward, and he took the time to explain my options without any pressure. Around the same time, I received a notice from Safeco that they would no longer be offering my homeowners policy in California. I reached out to Rick, and within just a couple of days he had several replacement quotes ready. We reviewed the options together, selected the best fit, and finalized the new policy well before my previous coverage expired. Throughout both experiences, Rick was responsive, knowledgeable, and genuinely focused on finding the right solution, not just selling a policy. It's rare to find someone who makes insurance this easy. I highly recommend Rick Fuchs and the team at Alive Insurance.

I worked with Leslie to get insurance after the company I had been with for 15 years sent me a DNR…read more(do not renew). She told me what I needed to do to get insurance and the three companies that had an opportunity with since so few companies are creating new policies in California. I got a very reputable insurance carrier within weeks of my call to Leslie. I also was paying about the same as what I had been paying before with the company that gave me the DNR. You have to listen to the advice they give. You have to get the pictures taken and the inspections done. I jumped through hoops to answer the requests, but I went from being seriously concerned that I would have issues with my mortgage, to having better than expected insurance coverage with someone who could explain all the details to me.

I was referred to Carol Nickovich at Nickovich Insurance Services and I am so very glad I was…read more Carol and her knowledgeable staff takes the time to make sure that they find the right plan for you. The business is small and it makes a world of difference because you can talk to the same people that you talked to the day before. When trying to find the right insurance plan that is right for you is difficult and very stressful, but Carol makes it easy and simple. Carol deals with Individual insurance and group insurance. I would recommend Nickovich Insurance Services to anyone who is in the market to get insurance whether it will be for yourself or you and your employees.

Carol and her staff helped me understand the new insurance guidelines with ease!! Carol, Nick and…read moreLillian are friendly, knowledgeable and prompt. The new insurance guidelines are complicated and almost impossible to understand but Carol and the rest of the staff have been fantastic. I would highly recommend Nickovich Insurance Services for all of your personal and professional needs.