andrew and jeff came to charlestown to provide window repair …read more they were very knowledgeable and capable in fixing my old windows and very kind and professional !!! i will definitely use almont glass for my other properties in the future . arthur colpack 26 monument ave charlestown , ma.

These guys replaced some compromised/fogged up glass in my very old windows in my very old house…read more Excellent scheduling and service; even ordered the replacement glass before me giving them a credit card to secure the job. Al is the best - funny, knowledgeable and great attention to detail.

5/25/22 UPDATE - Michael and I had a very productive phone call about the issue. He helped clear…read moreup the misunderstanding, and then worked with me on finding a path forward. Matthew came today and performed the removal/reattachment work at no charge. I'm very appreciative of how they helped get this issue resolved! They helped turn an unfortunate situation around and. Nice work, and thank you! We added a bathroom in 2016 and our contractor selected Image Glassworks for the shower door work. Initially we were really impressed with the customer service, the look, and quality. Then in 2020 I reached out to ask for some help with the shower door no longer closing as it should and the frame pulling away from the wall (see photos). They got right back to me with a quote, suggesting a complete removal and reattachment. A bit expensive and I didn't understand why the frame would pull away from the wall like that, but I was prepared to pay to get this taken care of. Then COVID happened and we were no longer in a position to do the work. I reached out again in 2021 when our circumstances had changed and when the problem with the frame and door had gotten so bad that the door wouldn't close at all. I tried over the course of more than a month to get them to help (multiple phone calls, promised return calls that never happened, and emails to both Michael and Matthew that were not replied to) but they ghosted me, and now I am stuck with a shower door that I have to wedge closed. Very impressed with their initial work but very disappointed in their after-sales service.

Like others, my initial experience was good. Crack in double glazed window - paid over $600 for…read moreglass replacement (which seemed excessive, but I needed it done quickly and included window removal and reinstall). No issues and looked good when done. Cold weather came and there was condensation, then when weather cooled further, ice, on the glass, inside the house. I had never had this issue before, nor was it ever seen with the "partner" window (they are a pair on either side of a bay window), so I tried to get it resolved. Months of back and forth later, someone came out and caulked the exterior of the glass (2 visits). No other visits, discussion, or attempt to remedy e.g. check on vacuum seal or anything else. First cold weather snap, condensation inside again. Emails after this point ignored, always "in a meeting" when I call, calls not returned. Michael finally left a voicemail that it must be the frame, which is not what they deal with, so nothing more to be done and has since ghosted me. I sent photos showing they replaced the metal interior frame between the panes (no idea why), so it's not just the glass they dealt with and they removed and reinstalled that as part of the repair. I have called twice since then, but no response 3 days later. 12 months of aggravation and no resolution. They just abdicate responsibility and have no interest in resolving the issue that occurred while the window was being repaired. I definitely don't recommend this business.

Took an antique mirror there to replace the glass. They did an awesome job and the work was…read morecompleted within a week. Since the mirror was antique, the backing was a bit tricky to remove and involved a lot of very small tack-like nails. They did a great job and were very reasonable. I would definitely recommend them and will head back for any future mirror or glass needs.

I wish I could say that I had a great experience with Commonwealth Glass. I first called ten days…read moreago and spoke with a great customer service rep Scott. He asked me to take pictures of the windows I need a specialty storm made for - so he could share them with Chip. Chip is the rep for specialty storm windows from Arch Angle, which are what I want to buy. I sent the images and detailed description of what I want - down to the color. I received a phone call back today, not from Chip, but from Paul - who told me Chip doesn't want to do the job. Not that Chip can't do the job, but that he doesn't want to do the job. Maybe look elsewhere for a glass place? I certainly have to and it is a bummer because I have heard good things about this company.

Excellent service all around! Installers were very detailed oriented which is nice to see. Hit…read morerecommend!

Accurate Glass provides exceptional quality and Professional Service! They were so helpful and…read morefriendly when I asked for a quote and they even camequote, out to get the exact measurements needed. The glass they provide is superior in every way and their installation services are TOP-NOTCH! They're THE BEST! They get an easy 5 STARS!came

I found myself in the terrible condition of having a broken window (1 of the 2 panes were broken),…read morein the middle of winter. I called around - everyone was vague in their estimate. As it was my porch window, I could not be without it for fear of theft, and my house being utterly cold! I used the Yelp feature that emails the business, and the general manager, Chris I., called me and left a super friendly message. I then called back, and got a quote of $170 from Stacie, the office manager, based on my rough estimate of the size. The best part - Wallex would order the glass - after I brought it in the be properly sized - they let me take the window home for the 7-10 business days it would take to order the glass. Then, only 6 days later, they called me and I brought it in @ 9 am, and had it back by 3 pm. Though the final price was $200, this was only $30 more, and that was with me giving them the window measurements. All in all, it is expensive to break a window, regardless of who fixes it, but Chris and Stacie were awesome. They followed up w me extensively, and I felt so comfortable working with them. While they are a high end glass company (for offices, homes, and the like) they were happy to help me with my window - instead of the corner Ace Hardware that wanted to keep it for 2 weeks!! Great experience. Chris and Stacie are so friendly and helpful. Thank you guys so much!!

Working with Wallex Glass was the easiest part of our bathroom renovation. Chris quickly drafted a…read moredrawing of shower glass options for our oversized shower. Not only did he give us great advice on how to ensure our framing was prepared properly for a seamless installation, but he also advised us on how to properly tile the shower to avoid extra notches in the glass which saved us money in the long-run. They are super professional, very easy to communicate with, scheduled measuring and installation promptly and the end result is a gorgeous shower that is exactly what I had envisioned and hoped for.

NOW LOCATED AT 24 MILL ST, ARLINGTON. Called on Friday, Oct 27 because of 3 panes of glass broken…read morewhile window glazing. The owner fit me in and cut the glass no problem. However a snag developed, turns out our tape measure did not measure the glass correctly (Big difference between a general construction measuring tape that does not need to be so accurate, and others) ........see next paragraph.... Called Saturday and explained the problem with glass being off with the measurements, was helped that morning, found out it was my tape measure that was off, no problem slightly trimming the glass to what was needed. EXCELLENT CUSTOMER SERVICE!!!!

Brought our screens & storm windows here for repairs. Some needed new screens, some new latches…read more Tommy did an awesome job and the turnover was fast! I highly recommend them!!

My glass in my refrigerator broke and wanted to fix without landlord knowing and called 1st number…read morei got and only got a recording saying they would call back, they never did. B&D was 2nd call. They picked right up,super friendly and told me I could come right in because they were closing soon,was there in 5min and even more friendly in person. They could of ordered something for me but came up with a solution so I would be ready today so I wouldn't have to wait and saved me $85 so I absolutely would recommend or return if I needed anything glass. Thanks for being who you are,you saved and made the day.

B & R replaced the glass on an antique butler's table for me. The glass was oval shaped and had to…read morefit perfectly into a wooden frame. They did a great job for which I am very appreciative.

We had a glass exterior door break and I called Action Glass and they were very fast to respond to…read moremy emergency. Great service, communication, and ACTION! They came out the same day and addressed the issue. Highly recommended.

I needed glass insert panels for two of my kitchen cabinets doors. The owner took care of my order…read morewhile I waited and he took the time to provide excellent protection for the glass so that it wouldn't break during my ride home. I highly recommend this company for friendly service, and for top-notch workmanship. They provided superior customer service with a smile; you can't really ask for more than that.