Dr. Schnell is amazing. We were referred to her by our OB after a history of losses. We are now…read moregraduating back to our OB, and we are so grateful for everything Dr. Schnell did for us. She's very straight and to the point, but very passionate about what she does!

Dr Schnell and Dr Crochet are amazing. I had the pleasure of working with them both in my journey…read moreto bring a little baby in this world and they made the experience wonderful. The office is very well kept and everyone is very nice. I was recommended this location from friends at work and it was very convenient to make all my dr appt and go back to work. I never waited very long in the waiting room and they always had water and snacks available. I would highly recommend this location and Drs to anyone. My little boy turned 8 months yesterday and it seriously makes my eyes water thinking about how many families they have helped.

This is our third time going through fertility treatments and our first time at HFI. The staff is…read morethorough and assists you however they can! The technology used for communicating with doctors and nurses is wonderful and makes a very stressful time much less so. You can send a message to your doctor or nurse and someone responds quickly. There's no waiting in hold or playing phone tag. We originally met with Dr. Haddad in the medical center office and recently met Dr. Nurudeen at the Clear Lake office. They are both wonderful and I would recommend both of them to anyone seeking fertility treatments.

After consulting with three other fertility institutions, we were referred to Dr. Craig Witz and…read moreinstantly knew he was the one. He is very well educated as well as personable with a great sense of humor. He descovered that I had squamis cell carsenoma and suggested I get a biopsy..I did and he was right. He saved my life when I had been to 3 other drs and they did not see it. I had the cancer removed and have been cancer free for a year now. We started the cycle in June with a donor egg that looks like she could be my daughter. and as I went every week Melissa and Cecillia became part of my family. They are on top of things and know everything about every prolem or question you might have. I must have called them a hundred times and they always gave me the answer I needed. The clear Lake office is awesome. They always called me if there would be a delay in my appointment so I wouldn't have to wait long. I had to go to the Piney Point office on Fondren three times but it was very busy there and It didnt compare to the love and care I received at the Clear Lake location. We are expecting twins ( thanks to my 19 yr old egg donor) and are in our 12th week. The babies are due in the 1st week in April. We are so excited and feel so blessed to have chosen Houston Fertility Institute Clear Lake! Greg and Jennifer

Do not use this fertility clinic. Once they receive your money all personalized care goes out the…read morewindow! Was constantly lied too and treated like a number in their database. Takes weeks to get appointments. We had to buy fertility drugs off someone from facebook because the nurse dropped the ball during retrieval on getting in the prescription (my wife told her multiple times the pharmacy said they didn't have it) in time to the same day pharmacy! She told us to call them instead of just making sure they had prescriptions, Pharmacy promised they would deliver once they finally got it, medicines are time sensitive. Then recommended pharmacy called to say original person didn't have authority to do that. Cycle failed now want us to pay another 5k to them and 7k to pharmacy. place is junk. Was bought out and new company is trash! Present themselves as a 5* experience and care when it is anything but! Save your money go somewhere else!

And let me preface this by saying I have NEVER written a review for anything in my 45 years. I had…read more2 previous scheduled appointments that I had schedueld but had to cancel due to COIVD and being called into work. These appts were in 2021 I believe. Fast forward to now and I call to get another appointment. They said that there policy is that you have to pay a fee to schedule an appointment after 2 canceled appts. No Problem. I understand. At the time I was making the appt, I told the scheduler that I believed I had another appt for my child scheduled that day. She said she would go ahead and schedule the appt. and I said I would try to get back to her that day. She never said that if I do not call back that day, I would have to pay another rescheduling fee of $109 to change the appointment. Nor was it communicated that recheduling and canceling are the same thing. So the scheduler scheduled the appt and was going to violate their own policy if I called back that day to reschedule but since now it's almost a week until the appt, that is no allowed. So she tells me it was a miscommunication on her part but that it doesn't matter, I will still have to pay another $109 to change the appt. So I told her that if she had told me that, I never would have scheduled the appt and that I was very open about possibly having another appt for my child that day that I needed to verify. All 3 people I spoke to said that it didn't matter what I spoke about with the scheduler, that in order to make another appt I would have to pay the $109. I have made more appts than I can count with various specialists, etc over the years and this is the worst customer service I have ever had at a doctors office. The scheduler never should have allowed me to make the appt and the fee should have been waived since she did not communicate to me properly. And like I told her, she messed up so you want me to pay another fee for your mess up!!!! Needless to say, I will find another clinic. If your scheduler does not know how to do their job, nor the office recognize the mistake was made, I will take my business elsewhere and ensure that no one else I know goes to that clinic.

So based on the reviews I came here for Dr Kenny, when her books were full I decided to see if her…read moreother colleagues in office would accept me as a patient cos I was already 8 months pregnant. I had/have Dr Emily Laberge + she just helped me deliver my son last week. I can't not rave about Dr Laberge enough, she listens + is very intentive to details that matter TO YOU! You can also tell that she loves what she does + it shows through her compassion + patience. This whole office also got a huge upgrade from the pics you see on here! It's beautiful + very spacious inside. From check in to check out the entire staff has been so nice + helpful + gone out of their way for me one way or the other. I can't say good things enough about this place. I was so sad when I found that I couldn't have the dr I originally wanted but I'm glad I stayed cos it was a way better experience than the care I received at Kelsey (I know I know, big duh there) but seriously. If I have another baby I will absolutely be coming back here + recommending this office to everyone I know.

Doctor Kenny has been a kind, caring ob/gyn Doctor and I am very grateful for her care.read more

DO NOT come here. so so so frustrating. from the very rude front desk. DRs don't care, did not…read morelisten or acknowledging my concerns, and "forgot" why I was even there. scheduled a follow up and did nothing!!! not one thing. I was in and out in less than 10 minutes, no answers, no room for questions, just no care. confused by their own notes, and scheduling. by far, the worst OB experience i have ever had.

Dr.Maximos is great! His staff are friendly & helpful. Of course when you visit, make sure to write…read moredown all your questions so you won't forget when you are there because it can go fast and sidetracked with the friendly staff. I've been going to Dr. Maximo's over 8 years now since high school all the way to delivering my babies.