Dr. Lee has been the best general practitioner I have ever had in my adult life. He cares, he's…read morevery knowledgeable and he makes life easier. The office staff are helpful and kind. I feel I am in great hands with Dr. Lee and his staff.

I have been seeing Dr. Lee for over four years, and although appointments can sometimes take longer…read morethan expected, it's important to remember that the time he spends consulting and diagnosing each patient is invaluable. While you may have to wait a bit longer occasionally, this means the person before you is receiving the same thorough care and attention. Personally, I am grateful to have found such a dedicated and attentive doctor after years of feeling rushed through other practices. Dr. Lee takes the time to listen and genuinely cares about his patients. Everyone has bad days--we are all human, after all--but I have consistently found Dr. Lee and his staff to be professional, compassionate, and highly competent. I highly recommend Dr. Lee and his team. He is a family man and a family doctor who truly cares about his patients' well-being.

Anyone else a previous patient of Dr. ALVAREZ and NOT receiving the same compassionate care, since…read morehe's gone? I understand having to establish a relationship with the different providers, but I feel my pain is doubted by them. I feel like I'm being weeded out.

They do not really care about what you're going through. You're just another number in their…read morepatient assembly line

So I agree with the reviews on here that Dr. Horsefield is knowledgeable. I don't think that can be…read moreargued. What I don't appreciate is when medical practitioners get offended when you ask questions, or challenge theories when it comes to your own health. It is my body and my life, I think every patient should ask questions and challenge conventional theories. I have a thyroid issue. I am trying to find ways to heal it. I have been seeing Dr. Horsefield for maybe 5 years now, and have noticed passive aggressiveness before... but what I recently experienced is clearly unacceptable. I saw him for my regular annual appointment 3 months ago. My TSH levels were too high, so I got on some thyroid supplements and we retested about 6 weeks later. The results came in and the TSH levels were too low. I have since readjusted my medication and sent him an email politely asking if he could order the bloodwork to retest my levels so I can ensure i am now healthy and found the right balance. His response was callous. I have attached a photo with the passive aggressive response, where he makes it clear that he wont put the test in the system because he doesn't get paid for "answering emails, ordering tests, reviewing tests, communicating test results and maintenance of records" ..... REALLY? Aren't those tasks associated with being a doctor? I would be happy to pay him, for me it isn't about the money at all. In addition, clearly SOMEONE is getting paid when I order these lab tests because I'm charged thousands of dollars for them. All I need though is the bloodwork.... and he doesn't have availability for 2 months!?! I'm extremely disappointed that someone in the healthcare field is so much more concerned about their wallet than their patients health. Also if he wanted to charge me a processing fee that is fine, but his solution is clearly not in my best interest to wait 2 months and potentially do irreversible damage to my body.

I had an appointment for annual physical examination with Dr. Horsfield. I waited in the…read moreexamination room almost an hour. No one came in to check on me. I was frustrated and left. His assistant had the audacity to ask me if I wanted to rescheduled.

I had hives for six days, and had seen three physicians. I went to advanced asthma and allergy and…read morewithin two hours my symptoms were gone! The doctor gave me medicine right there in the office. Finally, relief and answers. He was appalled that I was given 50 mg of steroids taken daily. Because of that, I couldn't even sleep. He provided relief and healing with no steroids. I finally can sleep again and hives are gone. He is the best physician in Houston.

The doctor was very misogynistic towards my daughter and I, and especially towards the nurses…read moreworking there. He was telling my daughter that she would never find a husband, mind you she is 15. He was also very rude towards the nurses. Never coming back here.

I moved from another pain management that was too far.. I have long term issues. I see lots…read morespecialist for lots joint damage. But i am required to see pain management for any pain treatment. So i went and was prescribed a med that didnt work. Went back for follow up. Said that didn't work.. We discussed my continued follow up with my ortho. But nothing for pain. Just sent home with no treatment plan, no follow-up.. Nothing. So what do i do now.. Go find another pain management and say I have an orthopedist to fix the orthopedic problem but I have to have you fix the pain problem. ​I mean I don't understand where to go from here. ​I was with my last pain management for 15 years before they moved to a location further from me. So this is brand new for me to start new with the doctor and they're not getting my concerns. I guess. So I don't think I'm going to be able to return because nothing is happening here there's no plan . I'm just paying money to go in there and tell him what my orthopedist is doing and I'm getting nothing back from them. ​​​​​​​​​​

I've been seeing Dr Garcia for about 6 months now. He has the best bed side manners of any Dr I…read morehave ever seen. He has explained  in great depth what my condition is so that I can understand. I have something called Complex Regional Pain Syndrome.  I have never heard of this, so he has educated me on it a lot. He does not give you false hope. If it's a 50/50 chance he lets you know. When it comes to blocks. He's not a pill pusher. I like that about him. He does try procedures first.  He takes all the time you need with him until you understand the procedures and process of how he's going to treat you. You will not find a better Dr. The office staff is extremely nice and helpful. Everyone always says hi and ask how  I'm doing or if I need anything I would definitely recommend Dr Garcia if you have any kind of pain. He genuinely cares for his patients.

For years, I dealt with crippling migraines that completely disrupted my life. They were…read moreunpredictable, intense, and left me feeling hopeless after trying countless treatments that never worked long-term. Then I found Dr. Kevin Smith. From the very beginning, he was professional, compassionate, and incredibly knowledgeable. He took the time to understand my history and symptoms, and he offered a surgical solution that honestly changed everything. Since the procedure, I haven't had a single migraine. It's hard to put into words what a relief that is. I've regained control over my life, and I no longer live in constant fear of the next attack. Dr. Smith gave me my quality of life back, and I couldn't be more thankful. If you're struggling with migraines and haven't found relief, I highly recommend seeing him. It was the best decision I've ever made.

I'll start with the disappointing medical care I received since that is what most people will be…read moreinterested in, but the biggest reason I would advise you to stay away is the utter lack of competence of the office manager and how she continuously violated Dr. Smith's contract with Cigna insurance which I will explain later. Here are the issues with my medical care: - I asked point blank what the risks were and was told "just a nose bleed." Turns out after the fact I was told that I had a higher risk of headaches as a result of the surgery and would need another surgery to remove that risk (this would be a third surgery). Also, days after the surgery my nose bled so bad that I had to be rushed to the ER where I blacked out due to loss of blood. I had a second surgery that day as a result and missed an extra week of work. - My medical issue was partially fixed but not fully fixed. I needed a procedure from another doctor to get it resolved. - Recovery from the surgeries was brutal. Much worse than they prepped me for. Here are the issues with the office manager. This stemmed from an issue where she required me to pay ~$1,700 before scheduling the surgery and then refusing to refund the money after Cigna said I did not owe it. She avoided paying me back for 18 months despite me reaching out to the office on a weekly basis. - She cannot effectively delegate work to others and she herself is never available. She is the only one in the office I could talk to about this and I must have called the office no fewer than 75 times and only reached her about 7 times. She ignored my emails for months and the few times she did respond, she often starts her email off with "I didn't have time to read your email but here is some information" - Refusal to go through proper billing and insurance protocols. A lead analyst with the Cigna Senior Leadership Escalations group told me that her actions violated Dr. Smith's contract with Cigna. At first I thought she was a combination of overworked and incompetent. I still think that's true, but after about a year of dealing with this issue and speaking with more than a half dozen Cigna agents, I realized she just wanted to take my money without going through Cigna as she was required to. Every Cigna agent told me that Smith Sinus could not legally keep my money, yet she did. If she wanted to bill me more and keep the money, she needed to do that through Cigna and she avoided it for so long, they told her it was too late. Only once I filed a legal complaint through Cigna did she finally issue me a partial refund (I'm still waiting for a full refund that Cigna said I'm owed). - She said she would call Cigna to get it straightened out but didn't until I would ask 10+ times by phone or email. Even after speaking with Cigna she did nothing and I had to go through this process 3 or 4 times and sit on the phone while she spoke to Cigna. Still no action taken on her part to refund my money. - I filed a BBB complaint which Smith Sinus ignored- I had to file a legal complaint with Cigna against Smith Sinus. Cigna says these issues are resolved within 30 days but it took them closer to 90 before Smith Sinus gave me a partial refund due to how slow the office manager is. - Office manager said after a month of asking for it that she uploaded support for the short payment to my patient portal. I logged in and nothing had been uploaded. Upon follow up, she decided to ignore me. She refuses to provide any explanation for short paying me. - I have only spoken to this office manager and everyone at Smith Sinus with a respectful tone and respectful words but throughout this entire ordeal, no one has apologized to me. Smith Sinus is clearly in the wrong which they admitted to when they refunded me $1,200. No one seems to care about all the hassle they have given me. They do not seem to care about their patients and will do whatever they can to take your money even if illegally.

We went in expecting your normal urgent care for some bloodwork my wife needed. We have been…read morebattling with a mysterious and traumatic health condition for the past 5 years and have had little to no answers. Dr. Li heard us and did a full top to bottom workup through her whole medical history, and talked with us through every angle. We learned more about all of the tests she had in our time with Dr. Li than we have from any specialist or the several doctors we've been to. Half of it was just him thoroughly reading through everything just to confirm it with us and answering our questions patiently and kindly. I can't recommend 3J urgent care and Dr. Li enough. Even though we are still looking for an answer, we know more in our visit thanks to him than in the past 5 years. We felt so heard and taken care of. P.S. if you need bloodwork done this man was a sniper with the needle and my wife is a baby about it. Super quick, she didn't even realize he was already done and the needle was out. Thank you again Dr. Li, you will see us again!

i went to 3j urgent care for recurrent symptoms of a sinus/throat infection. there was no wait to…read morebe seen yet my visit took over 2 hours. the office was unorganized, cluttered and dirty. the air conditioning seemed to not be working, it was so hot even the doctor complained. the doctor spent over an hour asking me questions, including asking multiple times if i had recently had oral sex. which made me very uncomfortable to say the least. at one point he interrupted me to take a phone call. i would have just walked out if the door to the exam area wasn't one you had to be buzzed in for from behind the front desk. i spent over $200 for multiple tests and a ridiculously long exam that ended with "i don't know what's wrong with you." worst urgent care experience i've ever had. never again. don'f believe all the good reviews.

I came here because I've been scared to see a doctor for a long time due to judgement and what the…read moreoutcome would be. My mom has been seeing Dr. Kuo and swore by him so I decided to go. I was blatantly honest with him about everything I have been feeling. (Not to mention I actually thought his front desk girls were awesome and very welcoming). Waiting for judgement after telling him my poor habits, he could not have been cooler and more caring. He spent a very long time with me discussing options and recommendations. I felt super comfortable, and he acted like I must have been his only patient all day long (knew that wasn't true, waiting room had plenty of people). I recommend him for a caring and patient doc. Thanks Doc Kuo!

Dr. Kuo and his staff always treat me as if I'm family. Check in is very fast and Dr. Kuo takes the…read moretime to listen to all of my concerns and addresses them as if it was his own. I've never visited a doctor who actually took the time to have a conversation with you about different options while also keeping it light hearted enough to chit chat about other interest I had.