Knowledgeable, reliable, fast help when you need it. They have been…read morebeen my computer 'help' Company for over 20 years.

It's no wonder that 808 Computers has won Best Computer repair in West Hawaii seven years in a row…read more I dropped by with my iPad this morning because it had no audio. ChatGPT and Perplexity did not help correct the problem with all of the information they provided. This was my last chance, hoping not to buy a new IPad. He worked on it for about 20 minutes clearing all the open Apps, shutting it down and reopening it, and other Magic operations. I'm back in business with my iPad which I use every day and every night and I couldn't be happier not having to buy a new one. Thank you, 808 Computers! You'll get my five star review on Yelp.

Albert was flexible and quick. Knew his stuff and friendly. If I have other II issues I will ask…read moreKona IT for assistance!

Albert did great work for me! Not just once but twice! He also encouraged me to purchase a…read morehard-drive for backing everything up since this was a Windows issue the second time I needed his services. You always think to back up your laptop/PC but maybe think it can wait; so good advice! He's timely, reasonable and is great about sharing what he'll do, can have it back or how to avoid an issue next time. I'd use him again and I highly recommend him. Mahalo again Albert!

I asked around for a security system/ cameras to be installed and MPI was recommended. I called and…read morethe receptionist was able to connect me with Kevin the vice president, he was able to meet me the very next day. We met up in the morning to do a quote and talk about what I was interested in. I had a tight schedule and was planning on flying off island for a few weeks. Kevin was really professional and able to email me a quote shortly after our meeting. I figured they would be booked and planned to schedule a few weeks out for installation. Understanding my schedule Kevin was able to come later that day with his service manager Doeane to take care of the installation. Doeane made sure to go over the setup/ operation of the alarm in detail and made sure everything was working properly. Kevin was committed to making sure that I was comfortable with the price and explained the quote giving me multiple options to see what would work best for my needs. 10/10 from beginning to end, would recommend based on my experience.

Awesome service from start to finish. 2 establishments changed over to MPI with no regrets…read more Service and professionalism experienced from all members of the team. Will recommend to anyone looking for an awesome security system backed by an awesome team.

Highly Recommed Blue Shield Security, everything was seamless from the appointment to the install…read more We got competing quotes from other companies but we ultimately chose Blue Shield because of the care and attentiveness others didn't have. Also, super knowledgeable and a local company. Their customer service is first class which is why they do my home and business. Can't say enough good things from my experience. Mahalo guys!

Blue Shield Security is a top notch company. Steve was absolutely amazing when customizing our…read moresystem to our specific needs. We were so impressed that we kept adding additional features over the course of several weeks. The way Steve was able to accommodate every little thing we could think of was extremely impressive. Whenever we had questions or concerns, he never hesitated to help us out. Steve is very kind, patient, and attentive. I can't even count how many times he returned to our house to show us all the unique functions of this advanced security system. His customer service was remarkable, as well as his knowledge of his products and services. I highly recommend Blue Shield Security!! A+++

I traveled to Kona, Hawaii on Easter Sunday with plans to work remotely for the week. When I…read morearrived at my hotel, I realized I had made the worst mistake possible -- I forgot my computer charger. Not just any charger either, but a 170W charger for my ThinkPad, definitely not something you can just grab at Walmart or OfficeMax. Panicked (because that's who I am ), I called 808 Computers on Monday morning. Robert answered the phone, and I'm pretty sure he could hear the stress in my voice. I'm from Wisconsin, working remotely in Hawaii -- not ideal circumstances to suddenly be without a charger. My boss told me to relax, but that's just not in my nature. I came here to work remotely, and not working was not an option. We went into 808 Computers with my laptop, and Robert immediately plugged in his charger -- it started charging right away. He looked at me and said, "You can borrow this and bring it back on Friday." He didn't ask for my name. He didn't ask for my phone number. He didn't ask for payment, a deposit, or anything. I stood there in complete disbelief. I was fully expecting to pay top dollar to buy one or at least rent a charger. Instead, I was met with a level of kindness and trust I have honestly never experienced before. In my head, I wanted to hug him on the spot. Robert at 808 Computers absolutely took care of me when I needed it most. This kind of genuine customer service is beyond rare, and I will never forget it. I would highly recommend 808 Computers to anyone who needs anything computer-related. From a Midwest girl who forgot her charger -- I am forever grateful. Mahalo, Robert and 808 Computers!

I tried building a computer but it wouldn't boot, I dropped it off and they fixed it real quick. I…read morehad an iMac that was having display issues. The estimate was higher than my budget so I asked them to find it a good home. Then I had a software issue (technically bios) and everything was fine. They fixed it! But then there was a hardware issue. It's been more than 6 months. Last time I asked for an update, I got no callback. I showed up today and they knew me by name and gave me the runaround. I was patient, but now I'm expecting resolution. No fix, no fee, but what about when it's been 6+ months and no contact since October? I will be the first to admit that I'm bad at answering phone calls but if it takes more than 6 months to resolve a software issue... It's a good computer too. When I dropped it off, my work computer held me over. Now that I don't have a job, they are hurting me financially.

Hands down best audio installer on the island Took my…read moreTacoma, in yesterday to get a quote for a sound system.. and because of my work schedule hardly ever catch a day off, Rob and his ohana hooked it up..did my install couple hours later will definitely be using there services in the future Mahaloz again west side audio ohana

Awesome place to get sounds done. My car sounds amazing. Rob is very knowledgeable about audio…read moreequipment and does a clean professional job. I would highly recommend this place to anyone looking to upgrade their sound system.

Tyler Thomas was really hard working and attentive to what we wanted exactly done for our system…read more Highly recommend him for all your alarm needs!

UPDATE: in addition to the problems I noted previously, APN makes it difficult to cancel your…read morecontract. They are non-transparent about their cancellation policy: you have to momitor the end of your contract and call them multiple times to cancel or they will roll you automatically into an extended contract. Custimer service passes you off to one another and then requires a cancelation document (none of which is in the contract language). Finally, "customer service" is argumentative in response to a fair critique of their services. This service is overpriced for a system that often fails. Even when the system is inoperable you pay for service until it's fixed (which you must arrange to repair and pay for).