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5 years ago

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The Best Screen Printing & Embroidery - 3D & Flat Embroidery Combination on Hats

The Best Screen Printing & Embroidery

(261 reviews)

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Historic South Central

TBSP&E helped me get some apparel print work done with an incredibly tight turn around time. They…read moreexceeded my expectations with the quality of their work and Steph was a delight through the entire process. Will absolutely be going back. N

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

Ninja Stitch - No Chef at the show

Ninja Stitch

(186 reviews)

$

Arts District, Downtown

I recently had the pleasure of working with Ronen and his incredible staff for my graduation sash…read moreembroidered customization, and I must say, the experience surpassed all my expectations. While Ronen's demeanor may initially come across as assertive, I quickly discovered that it stemmed from his genuine dedication and care for his customers. His recommendations of keeping my customizations simple had made my sash look very elegant. The process was quick and easy from my initial meeting with him. Here's the timeline: meeting, emailed my query, next day I put my customizations in place, my was sash done by the 3rd day, and throughout this time his staff was actively attentive to my many questions. The only thing I could say is maybe lowering the pricing for college students, however, I did keep in my mind I had entered my request literally the week before. Ultimately, I preferred the quality over pricing. Thank you again to Ronen and his staff for making this happen.

TERRIBLE customer service. DONT WASTE YOUR TIME. The one star reviews here point to a consistent…read moreproblem that ninja stitch for some reason refuses to resolve: Ronan. He was incredibly rude and condescending through the entirety of our interaction which ended with me leaving and not completing service. He repeatedly rushed me through my request and my questions and insisted that the work i wanted was not possible and got more rude when i tried to ask for clarity or alternatives. At one point, another worker came up to me to explain the issue but actually started to work with me to find better placement that would still look good, marked it out and everything. He then rushed over to us and snatched my item from his own employee and as we were trying to explain the solution he kept telling her - in front of me like i wasn't there - to tell me no that it can't be done. He then repeatedly scolded me for talking to his employees because they're busy, though she came up to me herself to help. He then took my item back to the office and dropped on the floor and literally kicked it aside to go send me the invoice then brushed past me and said rudely, pay this so we can get this done. i took my item and left, i went to Pico and Main where there are a TON of custom embroidery shops, that are family-owned and great quality. Those shops either gave me options for working around the limits of the item or pointed me to a shop that could get it done. I ultimately found one that completed my work same day, with great quality, and great service, for less money , but any cost would have been worth not working with ninja stitch. PLEASE take your business to a more professional and productive company that will value their customers, craft, and reputation and won't completely play in your face and make you regret walking through their door.

HSB Embroidery - embroideryandcrochet - Updated October 2026

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