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    Hrutky Egg Ranch

    5.0 (1 review)
    Open 8:00 am - 3:00 pm

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    3 years ago

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    Alexis Solano Events

    Alexis Solano Events

    4.5(15 reviews)
    31.4 mi

    I contracted Alexis and her company for a wedding event and I want to say that it was the worst…read moredecision I could of made! Horrible customer service, did not follow through with what I had planned for this special day. After I confronted her about the lack of communication and planning she went ahead and had the audacity to overcharge me. I definitely do not recommend her services should of done my research before hiring her.

    We had our wedding in March of 2019 and had hired Alexis and her team for our wedding coordination…read more We were excited to work with her and met with her several times in the lead-up to the wedding. We were told to expect several staff from her team on-site to help coordinate in our outdoor multi-site venue. She was even on-site the day before our wedding with an assistant to plan everything out. Then the day-of came, and Alexis did not show up. She sent her assistant with one other person, who we had never seen before and who knew nothing about our wedding. We were expecting Alexis, her coordinator, plus additional support based on our discussions up until that point. Having only two people show up day-of was alarming. So much went wrong on the day of the wedding, most of which she had told us she and her team would coordinate: 1. We spent the week before hand-crafting floral arrangements - many of which were not set out, even though our coordinators were responsible for putting out our decor. Our theme was "wildflowers," but you wouldn't be able to tell because a lot of it stayed boxed up. 2. Our wedding site didn't have enough chairs set up. Fortunately, the bride's mother arrived early and had to run around trying to find staff who could bring out and arrange the site. 3. Our DJ was supposed to be driven out to the wedding site in an ATV because it was muddy. The assistants apparently didn't know this though it was discussed, and so he ended up running late for the ceremony while he waited for a lift. 4. Our DJ was then supposed to be picked up from the ceremony site, but the coordinators didn't have a ride ready. In a rush he ended up driving his personal van out to the site and got stuck in the mud and couldn't make it back to the cocktail party and had to be hauled out. 5. The bridal party was very late to the ceremony site because the coordination staff wasn't communicating with each other or the site staff. The drivers, therefore, were running behind just because they weren't told about timing. Our guests waited in the sun at the ceremony site while the bridal party waited to be taken there. 6. The ceremony site was not set out the way we'd agreed and was missing most of the decorations. A ton of decor and flowers we expected at the wedding site stayed boxed, leaving us with an unadorned aisle and ceremony site. 7. The backup coordinators set aside none of the cocktail hour appetizers for the bride and groom - something Alexis said she would make sure to do. 8. The DJ came to us sheepishly at the end of the night, saying that typically he would coordinate payment with the coordinator, but they had left without notifying anyone. He went to the groom in the middle of the reception to make sure he would get paid. 9. Many of the guests spent the day picking up the slack of things we had agreed Alexis's team would do. We were agitated that they couldn't just enjoy the day after we went to so much expense in hiring coordinators. 10. The backup coordinator spent the day asking the bride and groom what she was supposed to be doing next and what we expected of her next. 11. The backup coordinator and her assistant were given walkie-talkies from the venue staff because cell phone reception was spotty at best. The venue staff was unable to find the coordinators when they needed them because the walkies apparently weren't often on. 12. Because of all this, the bride was pulled away so often she could not take pre-ceremony photographs with her bridesmaids. 13. Because the ceremony started so late, we ended up having to pay for an extra hour for our photographers and videographer to stay for the events we wanted to have filmed. We followed up with Alexis, and she asserted that they fulfilled their end of the bargain, and she proceeded to blame us for how everything fell apart and accused us of not being organized enough. She also said that enough chairs were at the ceremony site even though this was blatantly untrue, and we can prove it so with photographs and drone footage taken that day. Also, how would she possibly know? She was not there. Nothing changes the fact that the person we had been working with for five months didn't make it to our wedding, sent someone who knew nothing about our wedding to coordinate, and the day-of was chaos when it didn't have to be. Looking through photos of the day brings such mixed emotions. Having no pre-ceremony photographs with bridesmaids is one thing, but seeing pictures of our unfinished ceremony site is a heartbreaking reminder. Those pictures will last forever, as will those memories of a day that did not go as planned due to the poor coordination by Alexis Solano. All we can do at this point is to warn others against working with Alexis Solano Events for something as meaningful or costly as a wedding. If we knew then what we know now, we would have been better off hiring anyone else or just doing it all ourselves.

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    Hrutky Egg Ranch - ranches - Updated May 2026

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