REGUS COMPLAINT - REGUS REVIEW
This is the worst company on the planet to do business with. I would not recommend using them. There are other virtual office solutions in the area that offer far better service at a better price.
To give you an example of the type of service I received see below:
First I was misled by my sales representative Douglas Berry.
Then I was told I had to pay an additional monthly fee. When I pushed back and refused to pay the additional fee they acquiesced.
Then when I sent SEVERAL notices of cancellation without response I called to be sure they received the cancellation notices Tammy Goins agreed that it was no problem. A salesman called me asking what they could do to extend my service past my desired cancellation date, confirming my cancellation. After my cancellation date they started with the incessant phone calls wanting their money.
They sent me several incorrect invoices that had the wrong service dates. It is obvious they lack the ability to maintain basic accounting and billing practices.
This is one of my favorites, they sent ME a collection notice for one of my main competitors that contained credit card information. So if you think your info is secure with them - think again! They then had the nerve to ask me if I knew how to contact the owner of the company.
I am more than happy to provide any and all documentation to back up my claims. This all happened, don't let it happen to you. read more