Great service, on time, friendly, explained everything they were doing. Highly recommended! They stand behind their work.

We had Howze Plumbing come out to repair a small leak. The leak itself was fixed, but when the job was completed, I discovered that our recirculating pump was no longer working. The pump had been working perfectly fine the day before. I called the company but did not receive a callback. The following morning, they sent a plumber out to look at the issue. I was told that the pump had simply gone out at the same time the leak was repaired--a pretty big coincidence considering it was working without any issues before their visit. They came back with a repair quote of approximately $2,000. I then did my own research and found the same replacement part at Home Depot for around $300 and at Lowe's for about $409. Their price for what appears to be a widely available part was over $600. Needless to say, we decided not to move forward with the repair. I understand that companies have overhead and labor costs, and I don't expect anyone to work for free, but the overall experience, lack of communication after the initial call, the timing of the pump failure, and the pricing left me with serious concerns. Based on my experience, I would strongly recommend that homeowners in the Keller area get a second opinion and compare prices before moving forward with any major repair from Howze Plumbing. read more

Paid the $99 service call and showed them the door. Will say that Chesney was prompt and very courteous however process is to view the job and then interface with the service manager. The service manager was on the phone as we went through the FOUR service options. Honestly I felt like that was a game with me being the clueless participant. Needless to say I didn't approve the repairs to be completed by Howze. My repair issue was two toilets that needed full rebuild and one toilet that needed to be reseated as it was wobbly. The price quoted to resolve my issues was shocking and while it's not fair to list as every company has their own pricing structure. Fortunately for me I found another company who came out 45 minutes later and repaired BOTH toilets for HALF the price quoted by Howze highest priced option including the service call charge. read more

I wouldn't recommend these plumbers to do any work . They overcharged for work done and did unprofessional work

Response to your reply : Your "licensed technician"... performed an unnecessary and unauthorized "complimentary" diagnostic on my home's water pressure and quality. Done obviously to try and sell me products that I don't need and didn't ask for. Indicating along the way that if I didn't buy this crap Howze could not warranty any of the work I did have done. PURE AND OBVIOUS SCAM! My water pressure is just fine. My chlorine level is just fine. Reading through the yelp reviews of your other customers (which I wish I'd done before calling you in the first place) reveals that all of your customers apparently and magically have dangerously high water pressure and toxic levels of chlorine. The "four clear options" you presented me were as follows: 1). Let you send more "technicians" out to do all this crap for God only knows how much. 2). Install the garbage disposal and forget the leaking faucet (with none of the work warranted, due to unresolved mythical high water pressure & chlorine levels. 3). Install both the garbage disposal and the new faucet (with none of the work warranted, due to unresolved mythical high water pressure & chlorine levels. 4). Do ABSOLUTELY NOTHING and leave the premises for a cost of $79. BY FAR THE BEST OPTION! So you "understand that, having done DIY work in the past, some jobs may appear simple on the surface." I have literally done EXACTLY both of the jobs I asked for before. They "appear simple on the surface" BECAUSE THEY ARE SIMPLE TO THE BONE! I'm so happy and thankful that you "respect" my "choice to go with a lower-cost option". Good luck with your "transparent, thorough, and professional service that prioritizes the health of my home." It surely is transparent, I'll give you that @SlyDogLando. read more

Been using this company since 2015, however lately, they are heavily pushing other services that have nothing to do with the original request for service. Paid $325 for a flapper and fill valve for my guest toilet. Tech was here 2.5 hours, checking all the faucets and water heater. Tried to get me to install a water purification system. They tried the last service call as well. Wasted 2.5 hours of my life when the toilet fix was easily 15 minutes. I don't know what changed, but one thing's for sure, I won't be using them again. Heard from several master plumbers who've advised me against getting this new system and that they would've done the job for a LOT less. Bon voyage, fellas. read more

What you should know: Scheduled very quickly - next day Daniel completed our minor outdoor plumbing issue quickly. Expect a hard sell on water quality and water line pressure services. They tested the water quality without our knowledge or approval. The Office manager was called by Daniel to continue pushing services and wanted to send additional technicians to verify Daniel's testing. Last thing we heard prior to the spigot repair- "since your line pressure off we can't guarantee the work today" read more

was told that we were eligible for a free check up after a service from a while back. Tech showed up and all of a sudden i am being told that my water quality sucks and i need a purification system. My response was i will just call the city of Southlake and tell them that our water sucks (on the advise of Howze Plumbing) and have them fix it. Quickly became a non issue. Next, i had a toilet that needed a new flapper...quote $350.00. I fixed it for $8.00 buying a flapper on Amazon. BTW the guy that i talked to on the phone about the water issue was the classic "used car salesman" read more

Literally called them just to have our spigots outside swapped out after the freeze. We ended up with them taking a water sample that we didn't ask for, and a manager on the phone that wanted to send a team out to further test our water. We sent them packing. What a scam! Don't bother. Edit: We asked for service OUTSIDE the house. At no time did I ask or want you checking for "potential concerns." Your dishonest attempts at upselling a basic service call has ensured you lost yet another customer. read more

These guys showed up to do a simple valve replacement in a bathroom, all 3 of them took the whole morning to look the situation over and after 3 hours gave me a quote of $1200. After I finally got them out of here and I called another company and sent them some pictures they quote $200 to do the job. read more

Jeffrey and Daniel were extremely polite and professional. They explained everything I needed so I would understand exactly what had to be done. Very efficient and cleaned up to the point you didn't know they were there. Fixed my plumbing problem. Pricing was within range of other companies. It's just more expensive everything. Thank you, Jeffrey and Daniel for a great job well done read more

I chose Howze because they could get out quickly and they were referred by a trusted friend. I had a slab leak (again) and I just needed them to locate the leak and cap off the supply line prior the leak as it was feeding a wet bar that I am planning to take out. They came out and took a look then informed me that they had performed a water quality test and my chlorine levels were way off the chart at over 5 parts per million. They said that is why I have had multiple slab leaks, then proceeded to hard sell a water filtration system for thousands of $$. Since I am thinking of selling the home in the next few years I did not consider that but out of curiosity, I ordered a water testing kit and it tested normal. Thinking maybe the kit was not accurate, I borrowed a friends pool test kit and it tested normal. I am not going to come out and say that they were trying to scam me, but if they ever do this to you, please run your own test first. Back to the needed repair. I just wanted the line capped off, but they kept telling me I needed to reroute the line to cure the problem. After some debate, I finally just told them to send me an itemized invoice and I would find a plumber who would do what I needed, not what made them the most money. Oh, and the reroute, they wanted $7600. Absolutely ridiculous. They finally agreed to just cap the lines, but still charged me $1695. That job, including the leak location should have cost around $500 to $600. I will never use them again and hope they do not take you to the bank like they took me. As for your response - First, I was NEVER asked if I wanted a water test. Your scout just did it. After your secondary person confirmed the same reading, I suggested we test my neighbor's water to see if ti was the same and he would not do it saying that the whole neighborhood would be the same. Your test wass in a Thursday and When I tested on Sunday it was normal. I spoke to my neighbor, a pool owner, and he said that if the levels were that high I would smell chlorine very strongly. Second, I only agreed to the price becasue my floors were being ruined due to the leak and I needed it fixed quickly. There is absolutely NO WAY that a leak location and 45 minutes of actual plumbing work should cost $1695. Leak location should cost between $250 and $500 at the most. And even if I wanted the reroute, which your people kept insisting on, It should not have cost over $2500 to $3000. $7600 is just a stupidly expensive price. Your "Flat Pricing" that yoru people are so proud of is just a rip off. read more

Had a leak by water meter and they quoted $2400 not knowing exactly where leak was per their fiixed rate pricing. Found leak and had fixed in 4 hours. $500+ per hour is crazy. Be very leery of the fixed rate pricing they say benefits customers. Will be my last choice in the future. In response to owner my wife thought the quote was ridiculous, but we had a leak and needed it fixed. If plumber had discovered leak in the first place he dug then quoted her then price was even more ridiculous. Again $500 an hour to dig a hole 2x2 and fix a PVC pipe is crazy high. Good for you guys, took advantage. Not sure how fixed rate pricing helps consumers if problem is fully diagnosed as you said. read more

Great on time service!!! Came out to replace a leaky hose bib. Tighten up a nut and didn't charge me. I tried to pay them and they insisted it was on the house. Call these folks for any of your plumbing needs. read more

Excellent service. Price for service was suprisingly decent as well. Will absolutely use for future needs.

Chesney Parker with Howze Plumbing was efficient and thorough in accommodating my unexpected plumbing leak and placing me at the top of his schedule today. Howze Plumbing is best in class and thus why I have been a customer for 20+ years. read more

Price quote was insane / outrageous / shocking. Paid the $75 dispatch fee and showed the techs the way out. "Flat rate" pricing to replace four residential under-sink shutoff valves and install two owner-supplied bathroom faucet sets came to $1,494.94. Called the office and was told the job was estimated at SIX hours. Two techs. Six hours. Maybe there was a hazardous weather surcharge included. Or a lunch break at Perry's. With valet parking. read more

A huge thank you to Devin Bennett for coming out last minute and fixing my leaking plumbing. He exemplified the true definition of Great Customer Service, from truly wanting to save me money based on his questions/responses and thinking out of the box to efficiently solve the issue. Howze Plumbing thank you for obviously continuing to believe in this lost but much needed art based on the character and actions of your technicians. read more

Howze replaced the plumbing in a shower that we're renovating. They had been recommended on our neighborhood webpage so I thought that I'd give them a try. They did a great job and were very professional. Highly recommend. read more

Joey from Howze came out and unclogged my sewage line. it was the main line for the whole house and everything was backed up. When the cleanout turned out to be installed incorrectly, Joey called another guy out, Kelly to help him go up on the roof. Joey and Kelly kept working literally as a tornado watch went off, and got the job done, just before it started raining like buckets. Really appreciate the work you did for me, and I'm gonna go enjoy a warm shower, now that my house has a drain again. Thanks Joey, Kelly, and the whole team from Howze, you are definitely my plumbers, from here on out. P.S. I called Howze for the first time at 8:30 this morning, when my toilet wouldn't flush. If I had gone with any of the other companies that wanted to put me off until this afternoon, my house would have been blocked up for who knows who long. read more

Very, very expensive for services. Have been a long time customer but $400 labor for a half hour work by two men to repair running toilet and leaking faucet will cause me to look elsewhere for a plumber. Two stars for being responsive and issues resolved read more

Howze Plumbing has the best plumbers in the area. They provided plumbing services for me on multiple occasions and their level of professionalism and prompt service is unmatched. read more

We hired them to clear a drain that was backing up water into the master shower.They came out pretty fast stayed an hour and said all clear, shortly after when the washing machine started again it was still clogged up and made another big mess._We called Bluebonnet and they fixed it correctly and we ended up paying both plumbers. In another incident the following day (before we realized the backup was still an issue) we had a toilet at another property slightly leaking water every now and then but we wanted to be cautious about wasting water and they quoted over $500.00 to replace the toilet valve and flapper so we said no way, we could buy a new toilet for that much money. They charged us $49.00 and left so I say for failing at 2 repairs and charging us too Much. Your fired !!!! I asked them for the $49.00fee credited as I had to pay for the line clearing 2x and they thought that was unfair..So buyer beware price Gouging is Howze Plumbing ! Buyer beware !!!! read more