I wanted to write an honest review about my experience at this transmission specialist Bob and his…read moreteam at Crom. I showed up with a transmission that had been, at quite an expense to myself been rebuilt in a faulty manner which no one wanted to touch. I had been ripped off and after spending 4.2K on what was supposed to be a 'high performance' transmission from Monster Transmission I couldn't even use first gear out of the box from Monster, and had a blinking O/D light. I am about to deploy and I didn't have time to wait another 6 weeks for a turn around to send it to FL and then get MAYBE a non-defective product. Bob sat in the vehicle with me and saw the codes that I was getting and that the gear shift solenoids were shifting properly. After pulling the valve body and determining that it wasn't the valve body that was faulty, I made the decision to have him pull the transmission and rebuilt it AGAIN.  This was after I saw how many other customers had been ripped off by monster transmissions. I mean I had to REALLY dig to find it on the internet and I regretted I didn't see the reviews sooner.  What he found was absolutely unbelievable.The clutch packs which was out of tolerance of .01 x4 which was the main culprit preventing first gear from working but also a blown out valve plug a broken, deep pan bracket which he had to fabricate a fix for, corrosion on the 'replaced high performance shims', There was another section that had been installed 180degrees from Ford Specifications as well. Bob felt so bad for me after 3 days of troubleshooting and rebuilding even though he replaced all the rusted pieces and parts that they had 'replaced' at monster free of cost to me. Can you believe that Bob found that monster transmissions had put in rusted components into a transmission!? SMH for monster trans. I digress, He re-shimmed everything else back to spec and the transmission is very nice.  He had pictures and showed me in person all the replaced components as well. There was no mystery as to what he had installed and it was an honest and transparent experience.  I wish I had the sense to just have sought out Crom from the beginning! I would have been back on the road within 2 weeks with his 2 year unlimited mile warranty and not spent twice that for a piece of junk that was just painted nice! It now has positive firm shifts and it operates as it should. I don't know if I'll be re-funded by monster but I now trust Crom transmissions to rebuilt my transmissions. I know that Bob rebuilding my transmission and unraveling the problems was tough but he solved it and I'm as happy as I can be and I know that he could have charged me much more for the parts that he had to replace. he loves what he does and the whole shop was awesome to work with as well! I came out 500-800 ahead and only paid for labor.  I trust these guys they are professional and love what they do! Happy to do business with them again in the future. Now a loyal customer!

Crom was recommended by many in this town. They quoted a bit high for an isolated reverse repair,…read moreand much higher for a rebuild. This prompted me to go with a "new" remanufactured Fraser 4R75E. They did all the labor. They charged a lot, but their reputation makes up for it. The staff is obviously capable and professional. They were also very quick.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

I can't say enough great things about Foss's Garage. Truly excellent service from start to finish…read more Rusty is not only extremely knowledgeable and skilled, but he's also honest and trustworthy, which is rare to find these days. He took the time to explain everything clearly, never tried to upsell unnecessary work, and made sure the job was done right the first time. My vehicle runs better than it has in years, and the pricing was more than fair. You can really tell that Rusty cares about his customers and takes pride in his work. It feels great knowing I now have a mechanic I can rely on with complete confidence. If you're looking for a mechanic who is professional, dependable, and truly exceptional at what he does, Rusty is the one. Highly recommend!

Rusty is a lier and manipulator. He is incapable of keeping his word. He "worked" on my car in…read moreNovember. He did not fix the issue and he lost my key which is $424.31 to replace. He has refused to replace they key despite him telling me that he would send it to me. He never sent the key back. When I told him my car was still squeeking, he told me to xome back to the shop, which I did and he made it a point to not be there durring his posted business houra. I then was left with no option but to take it to someone else. They figured the issue out within 10min of looking at my car. It turns out the altanator tensioner was completely missing. Rusty had tried to jerryrig the part which was done with the wrong part. If you value honesty don't go to Rusty. He is a lier and he will probably break your vehicle more than what is is already broken. He is completely clueless as to how to properly fix vehicles and he will not keep his word about abything. He has cost me well over $650 and he refuses to make things right. Don't waste your time with this business.

Went in for an inspection and they looked over my Ford 150 and found I had a coolant leak. Of…read morecourse since other shops in jacksonville-nc always say u need this and that I declined and came back for a diagnostic. I did see for myself that it was leaking. They did the work for a fair rate and gave me a maintenance sheet for upcoming 100,000k maintenance. I plan on starting getting more work done soon. I like the pictures they prove that the switched out the part. I liked how the mechanics didnt get an attitude like other places.

Wonderful crew, honest and fair. I gave 4 stars because I'm not crazy about texting your car…read morediagnosis with an estimate. Why not just call? Most people will have questions anyway. But otherwise highly recommend.

I was stranded in the middle of a car trip! Will was professional, honest and kind. He had my car…read morefixed the very next day and threw in an oil change and several other extras. He also kept the shop open late to wait for my tow. I'm so mad this shop isn't in Raleigh!

Before coming to the shop my only intention was to get my front left headlight replaced. After they…read moreexplained how much simpler it would be to replace both at the same time, I decided that it was a better option to do that. So, both headlights were replaced-which would've saved time on being in a shop. Before that, I kept going in, one after the other to replace. This makes much more sense. Also, there was an electrical issue I had been dealing with for the longest time in my Subaru, and for the first time, this specific shop did a diagnosis and predetermined what the problem could be! Amazing! I was at a complete loss before they had looked at it. Being that I decided to get an entirely new vehicle, I no longer required their services. But, I would've had the opportunity to have my electrical system fixed, for the first time while owning it. My air filter also felt to be cleaned out too! It smelled so much fresher after this visit. Being that all of this was done within just a couple of hours, no waiting period for "parts to come in" and an air conditioned room with Netflix to sit in? I'd recommend this spot every time. If you find yourself in a pinch or just wanting to work with authentically great people who put you first, this spot is the place for you. Great service, fast paced, great quality, and such amazingly friendly staff who are experienced and knowledgeable as well as understanding and open to helping you understand what's going on as well (and I'm speaking as I know absolutely nothing about cars). Great value/timely exceptional service.

Best shop around. Josh is great at what he does. If you are in need of any type of mechanical work,…read moreI highly recommend. His prices are reasonable and the quality of work exceeds my expectations.

My car was broken down for about a week. We did have to reschedule due to road conditions. I will…read moresay this. He was on time and very knowledgeable. I tried to find a cheaper part for my car but his prices were dead on to what I could have paid. The only downside was paying a diagnostic fee that wasn't added into the repair. I do have someone locally (Dunn, NC) that I use and he includes the fee into the service. Not sure how most other mechanics do their fees. Overall he finished the work within 2 hours and I was back on the road. He was polite and a pleasure to deal with. He didn't try to break our pockets either. I would definitely recommend him and his company to anyone.

Friendly, Fast and most importantly Honest. Tina and Allen were great from the get go…read more Other mechanics wanted to charge me an exorbitant amount of money not even being sure as to what was wrong. Allen's immediately found the problem and fixed it getting rid of a check engine light that two other garages couldn't diagnose. I couldn't recommend them any higher. If I could give them 10 stars I would.

Allen and his wife are great. I have had issues with finding an honest mechanic and I trust Allen…read moreto do anything with my vehicles that I don't personally do. Pricing is fair and services are great.