This man is so kind. My engine light came on as I was driving from one job to another. On Maui,…read moreit's hard to find a mechanic who can see you unless it's weeks in advance. Given his reputation, he was already fully booked. Yet, since it was an engine light notification, he let me come in as soon as I called him. He ran the diagnostic screen, found that it was nothing to be concerned about (probably a faulty sensor code issue), and sent me on my way. He brought me peace of mind without having to wait weeks for a mechanic to check out my car. I'm so grateful. Mahalo nui John!

Elite Auto is solid! John is an honest mechanic and stand up guy. Quality work and attention to…read moredetail. Will be back if I ever need anything worked on my car.

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

Scott and the guys at Island Automotive are top notch!! They were able to help me out with a last…read moreminute waterpump issue and after a call I was able to get an appointment and new part ordered on a Friday and dropped my truck off the following Tuesday morning and it was completed just after lunch. Even had them do an oil change. Great value for high quality repairs that won't break the bank. Friendly, courteous, and professional shop. Need a repair or simple service call Island Automotive and get back on the road fast!! Mahalo Scott!!

I used this business for a pre purchase inspection and was so impressed with them I decided to use…read morethem for some repairs to my Ford Raptor (new rotor install and removing a broken air horn). They were very helpful, honest, and friendly, and returned calls quickly when needed. Competitive pricing and professionalism wins through every time, hence their 5* review from me and the great reviews below on Yelp. Do yourself a favour and take your car to this family owned business, Jake will help you get your vehicle running smoothly again.

I called them and got an answering machine. I left a message, saying that I wanted to replace the…read morefront brake pads ONLY on my Nissan van, explaining that the rotors are in perfect condition (the van has only 48,000 miles, and never carried more than 700 pounds, way below the normal payload on those heavy-duty vans). They called back and quoted $1,040 for the front brake pads + rotors. Again, I explained that the rotors are in perfect condition and do not need replacement. They replied that if I refuse to do the rotors, they won't replace just the brake pads. The surface of the rotors has no grooves, no scratches, they are not warped, and the pads have still 2-3 mm thickness; the brakes do not squeal. This is bargain-basement sales tactics, trying to push for the purchase of parts that do not need replacement. Shameful! Incidentally, their quote for pads + rotors was 50% higher than that of another shop that I have been using for years. I am taking my business elsewhere, and will not give them another call in future, as they are out to rip people off.

Great experience. Sent online quote request via Yelp on Friday to get brake pads and rotors…read morereplaced (front brakes grinding). Estimate sent back right away with option to bring in Friday afternoon or Monday morning. Took my Nissan Versus in on Monday. Mechanic told me I probably only needed front brakes replaced. Car was fixed by early afternoon. He verified rear brakes did not need replacement. I view this as a sign of integrity. Another thing I appreciated is that he gave me price option based on the quality of parts I wanted to replace with. Brakes work great and came in right at the estimate. Credit adds 3% service charge, which I think is fair for a small business or you can just pay cash. Highly recommend PNW Auto.

I take all of my vehicles to Pablo, including my elderly parents vehicles. Honest, and excellent…read morework. I highly recommend! 5 stars all the way!

Walked in looking for a simple oil change quote on my Acura. Before I could even explain what I…read moreneeded, the guy behind the desk cut me off and said he doesn't work on those cars. No questions asked, no effort to understand, just dismissed me flat. The whole vibe felt unprofessional and uncomfortable. It honestly felt like he just didn't want to deal with me--whether it was how I was dressed or something else, I don't know, but it didn't sit right. I was ready to do business, and he wasn't even willing to hear me out. Wouldn't recommend.

Service, cost, communication all far above expectations. Can help you out even if you're not on…read moreisland. Highly recommended.

~ Most places don't even want to work on a Toyota Tundra with 320,000 miles on it...not only did…read morethey work on it but, it's back on the road running like a top! Second Time I've used this business and they are seriously incredible, ethical and amazing what more could you ask for!!

Quality family owned business. Great service as a respectful price. I've found my mechanic!read more

Amazing Service! Silas knows his stuff and also an amazing human being as well sending all my auto…read moremechanic needs to him!

professional reasonably priced…read moretime taken to diagnose first fix second test drive the fixed car third will use again mahalo Sirus