I met Dr. Magdi when I went to the ER for severe pain. He oversaw my treatment and follow up. I…read moreultimately did not need surgery, and I appreciated that as a Surgeon he was willing to approach my case with non-surgical intervention. While in the hospital, I didn't see him till evening- 8 and 9 pm- but once he came he had a warm and kind presence, answered all of our questions without making me feel rushed, and put me at ease.

Dr. Alexander performed my gallbladder removal. Great bedside treatment and explained my recovery…read moreprocess, made me feel at ease during an already stressful situation. Office staff is great, especially Kayla. Parking can get full easily but that's Pasadena/South Pasadena for you. I am doing well and grateful I ended up in good hands.

I visited Dr. Akopian for a minor case of bleeding. Without examining me, and based solely on my…read morereported symptoms, he claimed it was hemorrhoids. I had already planned to get a colonoscopy from a different doctor at a later date, but my GP recommended that I come to Dr. Akopian to get checked as soon as possible, because she thought it might be several weeks before I could get scheduled for a colonoscopy. Dr. Akopian was arrogant, belittling, and rude, suggesting that I was silly for even making the appointment, since my bleeding was so minor. He even asked me, "Why are you here?," as if I was an idiot for being concerned about bleeding from an area where I'd never bled before. Toward the end of the appointment, I told him I would get the colonoscopy from my other doctor. I planned to leave without an exam, because I was planning to be checked by my other doctor, and because Dr. Akopian did not seem worried. He then said, "OK, let's do an examination." I told him, "You don't need to do an exam." He responded, "Yes, I do." I repeatedly asked him why, and his only answer was, "I need to." Again, he was treating me like an idiot by refusing to give me a valid answer to my question. Assuming he had some legal reason for needing to do the exam, I succumbed to the pressure and let him do it. I didn't realize it would triple my medical bill. It took him about 45 seconds (no exaggeration), and I ended up getting billed $642 for the procedure on top of the $271 for the office visit. Before he did the exam, he told me it would be similar to a gynecological exam with a speculum, but he used a lighted scope, and then I was billed for an anoscopy. Do not go to this man, and never let any doctor force you into an exam, because they may just be trying to find a way to increase your bill.

It is hard to figure out what star review to leave. In terms of his bedside manner, knowledge, and…read morethe visit... I would happily give him five stars. However, I'm very frustrated with billing and felt compelled to leave a review so others who are going to see this doctor could be made aware. This is a doctor who bills both a FACILITIES and a PROFESSIONAL charge. So from my insurance, I got a big bill that was charged as a surgery (I am very familiar with this for colorectal care... When they scope with that little camera, it is considered a surgery FYI) which I was never pumped about, but very aware is part of the colorectal insurance billing scheme. What makes this doctor different is that I also got hit with a very, very large bill for a "facilities fee." I called my insurance and they said that usually there's a little sign or something that warns people who go to see that doctor that they will be receiving two bills, but I didn't see anything like that at Dr. Akopian's office. After an unsatisfying phone call with his billing department, where the representative said she just got off another call where another patient had called to complain about this practice for this exact doctor, she said the onus is on me to ask *every single doctor* I visit in the future if they will be billing both a professional fee and a facilities fee because it is there choice to do so. Which... Lesson learned I will definitely do. Because for this five minute appointment that I had with him, were the only thing recommended is that I buy fiber at Costco, I am now on the hook for much more than I paid for a 1) full on hand surgery that I had with another cedars, affiliated doctor, 2) having my baby at Cedar Sinai and the hospital stay, and 3) an invasive biopsy that I had this month that was also charged as a surgery. I liked his office staff. I liked the other medical staff that came into assist him, I liked him. But it really would've been nice to know upfront how this particular Doctor bills and that I should expect to see two separate bills . This is not the first colorectal specialist I have seen and this is definitely the first one I have received such a large double bill from. I could've gotten myself a round-trip tickets to paris but instead i got a recommendation ChatGPT easily could've given me. Hopefully, my experience benefits you ! If you book an appointment with him, make sure to ask if they will be billing both of those fees so you don't have sticker shock.

As someone who had struggled with hemorrhoids for years, I finally gathered the courage to schedule…read morea hemorrhoidectomy after an awful month-long flare up. Going in, I had a lot of anxiety as I knew how difficult the recovery from hemorrhoid surgeries could be. I decided to seek out Dr Chung as my surgeon in hopes of a smoother recovery. He provided detailed pre-op and post-op instructions which eased my anxiety a bit. I also like that he uses fancy stuff like laser, botox, and Exparel to aid in the recovery. By all accounts my surgery was successful. Nevertheless, as my luck would have it, I ended up having complications and subsequently had a really difficult months-long recovery. During that time, Dr Chung regularly checked in on me and provided professional guidance on when to get labs, when to start antibiotics, or when to seek additional medical advice. He was knowledgeable and empathetic towards my struggles. He also filled out my SDI application/extension and work accommodation without hesitation. During my times of need, having a surgeon that is easily reachable by phone was beyond helpful. Dr Chung doesn't take insurance and his fees can be a bit steep. However, if you have the means, I highly recommend him as he is truly an outstanding colorectal surgeon who puts a lot of care into his patients.

Seven months after surgery, I feel ready to share my full experience and reflect on this journey…read more Over those seven months, Dr. Chung saw me a total of seven times, with countless text messages in between. He was always responsive, patient, and reassuring. I will never forget that he even saw me the day before Thanksgiving, bringing his young boys along because he had no childcare. That moment showed me the kind of person he is. Most of my appointments were on Saturday evenings, the only time my husband could drive me. I still remember pulling up to his clinic, a clean, safe, quiet building, with his car often the only one in the parking lot. Despite the late hours, he never once rushed an appointment. I always felt fully cared for. By the end of this process, I truly believe he saved me from what could have been a very dangerous situation had I followed the original surgical plan in my home state. Dr. Chung is warm, knowledgeable, deeply empathetic, and kind. When he says his services are a flat fee, he truly means it. There were no surprise charges, no added fees at any point in the process, and no pressure. I never felt neglected or forgotten. What stands out most now, looking back after 7 months, is not just the care I received in the moment, but the way he guided my healing over time. He never rushed the process or pushed me toward timelines that did not feel right for my body. My recovery was based on how my body healed, not dictated by insurance timelines. If you are hesitant about paying out of pocket, ask yourself what your health and your life are worth. Today, I can say I am completely healed, and that outcome means everything. I am incredibly grateful.

I had a wonderful experience with Dr. Zaghiyan. From the moment I met her, she was kind,…read morecompassionate, and made me feel completely comfortable. What I appreciated most was that she listened carefully to all of my concerns and never dismissed or downplayed my symptoms. She took the time to explain everything thoroughly and presented treatment options right away, which gave me a clear plan moving forward. Knowing exactly what the next steps were put me at ease and made me feel confident that I was in good hands.

While the reviews for Dr. Zaghiyan look overwhelmingly positive, and I would have liked to have had…read morethe opportunity to work with her after being referred by my dermatologist. However, after asking front desk staff about costs, using my insurance vs being a cash patient, and not getting full transparency on billing options and practices I have had to seek services elsewhere. I was even told that if I have insurance I don't have the option to be a cash patient, which is entirely untrue. Very disappointed in the overall handling of billing related questions or costs associated. It isn't unreasonable to know what will be charged (or billed to insurance) prior to coming in to meet with the doctor. Whilst I understand procedures can very patient to patient, it isn't an unrealistic ask to offer a range, and/or example of what a typical procedure may run at the practice.

Dr. Lake just finished surgery on close friend and I cannot speak highly enough of how this man has…read morecome through not just professionally but has gone ABOVE AND BEYOND for his patients. My Friend (AA)has been through multiple surgeon consults, he somehow found Dr. Lake and immediately after his first consult with Dr. Lake he turned to me and said " thats my fucking surgeon" Dr.Lake not only exemplifies amazing bed side manner( and I say that as a healthcare professional myself) he never gives up he always continously guides the most resistant patients( due to past bad experiences with other surgeons) and he does it with such calmness charm and finesse. HE IS THE DEFINITION OF A PROFESSIONAL. He actually cares. My friend got his surgery done on MediCal for christ sake, and the level of care was emaculate. My friends surgery was 9 hours and after the surgery you would think the surgeon would be tired or just wants to give you the news and get out of there, nope this man was smiling sat with us and joked and comforted us- true professional and good human in every senses. The nurses also at valley cedar sinai will tell you the same. He knows how to get the most apprehensive resistant patients to comply. Thats an art they dont teach in med school, you either have it or you dont. I could go on and on, all I will say is Dr. Lake we are so blessed to have found you and thank you so much for all you deligence and hard work, we are forever grateful!!!

I have been a patient of Dr.Lake's for over 8 years. He is such a great doctor! I don't see him…read moreoften which is a great thing, but every time I do I am so happy he's my doctor. He is easy to talk to. Makes you feel comfortable. He's got a great sense of humor too (and I love that). He provides excellent care. His office staff is nice. Easy to make appointments. I always tell people to go get checked out. Colonoscopy's are easy. Prep isn't too bad. It's very important to get this screening. Cologuard is not efficient at detecting colon cancer...colonoscopy's are! Spread the word :-)

Dr. Artinyan is an exceptionally professional, knowledgeable, and highly trained specialist. He…read moresuccessfully takes on the most complex cases, employing cutting-edge techniques with such precision that few surgeons in the world can match his results. We are truly privileged in the Greater Los Angeles area to have access to a world-class doctor of his caliber. Beyond his technical skill, he is an incredibly kind and caring person who puts even the most anxious patients at ease. Every visit to his state-of-the-art office in La Cañada is met with a warm, efficient reception from him and his fantastic team. Thank you, Dr. Artinyan--God bless you, your team, and your families!

Not a Hershey Bar, Avo is a LifeSaver. Great surgeon, no post op issues. Great bedside manners and…read morecustomer care. Hope never to need his services again, but if I do he's the man. Nice new offices, and support staff is super organized. 110% satisfied.

I had the worst experience with their Pasadena location. I went in for a first-time consultation…read morewith Dr Christine Hsieh where she gave me her opinions of my options. I paid my co-pay in full upon exiting. I even received a paid invoice showing a zero balance. Three weeks later, I was shocked to receive a bill for over $500 for the same visit -- this time from the facility where I saw the doctor. Then, about seven weeks later, I received a threatening notice from the doctor's office claiming I owed $5 more for the visit and that they would send me to collections over that amount. They added random charges, and harass patients even after payment is made and receipts are provided. I've never experienced such unethical billing practices from any medical provider. Be extremely cautious if you plan to visit her office -- keep every receipt, question every charge, and be prepared to fight for what you've already paid

This review is for Dr. Sang Lee. He might be a good surgeon, but we would never know. Do not see…read morehim if you are not ready to have a surgery. In our experience, he did not listen to any concerns we had told him; everything he mentioned was involving around assuming that fact that we would get the surgery there. He even answered his cell during our appointment time. Wow! Because he's the department's head, he might be under pressure to meet the quota. Dr. Lee, we are not just $. We are humans and can choose where to spend that $! For those who are still looking for CRS, see my previous review or check out Dr. Albert Chung in OC.

Dr. Kamrava performed my hemorrhoid surgery with precision and excellence. He is the best…read moreproctologist and surgeon. I also had surgery with him over a decade ago where he expertly removed my pilonidal cyst. He is also very kind and a great person. Thank you, Dr. Kamrava for your expertise and great care. I really appreciate you.

I'm really confused who is writing positive reviews, maybe people who has better insurance!…read more Because from my personal experience I've been treated not as nicely as reviews say. The overall experience at the doctor office was alright, but the staff who works there probably weren't interested in helping. Doctor was very nice and helpful. But the staff... To get a prescription it's was a total nightmare for me. The receptionist was telling me that she sent the prescription several times , but my pharmacy never received anything and they had to call several times to request it. Long story short eventually I have to request the actual prescription so I can do it myself. I was in pain for a week in a half. Also, doctor said I need to get colonoscopy and that I need to schedule it myself by emailing the doctor or she maybe will contact me myself. I emailed several times to the email that receptionist provided me, no response, I called left two messages , haven't received a call back. I called again a day ago and finally spoke with her. She advised that email is no longer valid ‍ Also she has a waitlist going on and if I don't have cancer it might be take a month or longer during Covid situations , which is understandable. But turn after linger conversation, I found out maybe it will be a week and she hasn't even requested an authorization yet. I asked her why and she said " well it's not urgent " I'm not sure what that means , but I'm in pain for few weeks already and can't even get a medicine either. While writing a review I received a call from receptionist if I want to be on a waitlist for a procedure and if I received the prescription ( that I need to bring myself (9 times walking to a pharmacy)) She said she doesn't know what's been going on , but maybe it's an error on pharmacy end. From my personal experience worth CVS pharmacy in West Hollywood they were pretty amazing about receiving prescription from different doctors for me and never had issues. I think I would trust a pharmacy then a doctor's office. Because it was more errors on their end. Probably after this review they might remove me from a list , but I'm hopeful and hopefully they will keep on the list. I'm not sure if I want to go through this experience again, where staff doesn't really care about patients.

If you have an issue "down there" that you have been putting off as you are terrified of the exam,…read moreplease don't hesitate to see Dr. Rosenfeld. He is really a great doctor who will instantly put you at ease. I ended up needing a surgery and just felt so looked after every step of the way. I also sought a second opinion from another 5-star rated colorectal surgeon and honestly, Dr. Rosenfeld was just so much better in every way. It is really rare to find a doctor's office like this where everyone from the doctor to the front desk staff to the nurses are just exceptional, and I am so glad these reviews guided me to see him. While no one wants to shout from the rooftops that they saw a proctologist, the fact that so many of his patients feel called to leave reviews have to tell you something. I would not hesitate to recommend him and feel grateful to have found him.

I'm reviewing so others know this is a great practice, and Dr. Rosenfeld had a great bedside…read moremanner. I needed to be examined for an issue and he explained everything that would happen in advance, putting me at ease. This is the least fun/most embarrassing type of medical problem to have, but Dr. Rosenfeld earned my trust immediately and I'd happily refer friends to him after my experience.