I almost walked out with the wrong solution when I heard a young msnd in the isle next offer to…read morehelp someone. After hid assistance I drove the 20 miles back home and made the repair. So grateful I had his friendly help!

What I really like about them is they have everything you need to complete the project. From wood…read moreto plants.

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!

Worst hardware store ever! Employees don't know where products are and manager is rude and…read moreunhelpful. You are better off going to Ace a couple of blocks over.

They seem to have everything and know everything. They have lots of employees who are friendly and…read morevery helpful. It seems like all the contractors get their things here but it's very easy for non-contractors to get the help they need without feeling foolish. I stopped going to Ace Hardware.

I love this hardware store located in the center of beautiful Dunsmuir, California, one of our…read morewonderful historic mountain railroad towns. If you need to fix or build something, or just forgot something on your trip, you can probably find it here. They have a tremendous selection of not only traditional hardware merchandise, but a wide selection of country store items like work clothes, fishing gear, picnic items, and more. The staff are super friendly and eager to help. Take a few moments to appreciate their display cases filled with interesting vintage and historic museum pieces.

I drove three miles into town because the employee at Dunsmuir Hardware told me they had toilet…read morevalve seals in stock. When I got there, the employee barely acknowledged me, took me back to the plumbing shelf, waved at it and said, "Find the one you need." There was not one valve seal on the shelf. Then I purchased four bags of top soil, and when I asked the employee if he could help me load them in my car, he said he just had surgery. I lifted four 28 pound bags into my car. A nice gentleman, a customer leaving the store, asked if I needed any more help, but I was done. Not a great experience.

MacArthur Farm Supplies manages to turn what should be a simple, helpful errand into a masterclass…read morein frustration. The store feels chronically disorganized, staff are either unavailable or uninterested, and basic questions are met with vague shrugs instead of actual help.

Great place for all your farming and Holliday gift needs. Tell them Roborob sent you.read more

Amazing food and covktails, there beers are always chilled and there martinis are greatread more

We needed to stop for gas one more time before reaching our destination. Store had a decent snack…read moreselection. I only grabbed a hot coffee from here, which was reasonably priced. They had some little area with additional items in the back, but I was trying to be quick so we could continue back on the road. If I was hungry enough, I would have definitely took advantage of the chicken tenders and potato wedges they had. They looked soooo good! Everyone else in line was getting some too lol cashier was friendly. My only feedback is that there is only one toilet for the public. Bathroom could use an update. If we are on the road and end up having to go through Bieber again, I want to stop by for the hot food and goodies. Seems like a good grab n go place for people coming through and even for the locals.

Stopped into this location as a last resort in hopes of finding a simple (no pump) bird bath as a…read moreMother's Day gift. We didn't anticipate finding what we were looking for since the nurseries in the area didn't seem to have anything, but we were pleasantly surprised! The tiny garden section offered a variety of bird baths in different colors and styles at very reasonable prices. We picked out a classic concrete bird bath and walked out spending 1/3 of what we anticipated. What a deal! Thanks to this conveniently located Ace Hardware store for making this a special Mother's Day!

I needed a new remote for my truck and called this Ace. I'm very not tech savvy, but James was…read moresuper helpful and figured out from my poor explanation all that I needed and that they had it in stock. I got there and was helped promptly. I now have a truck remote again and am very happy!

What a find!! I was helping with some work on the McCloud River not realizing how cold the water…read moreis. I needed gear- waders and sunglasses that I had lost on the trail and was told I would need to go into Dunsmuir to Ted Fay's shop- which I love but hoping there might be a place in town- like an Ace or fly shop. After a search on the Web I found Mccloud Outdoors - what a find!!! It is small but large on items needed for fishing and camping. I was able to get WOMENS sized waders, polarized sunglasses contemplated even more. They were not overpriced, very helpful, helped with fly selection. And to top it all off, the BEST pastries and coffee shop attached next door. I have been letting everyone know about this gem- everything and more I needed!

Wow, this shop has not only restored my faith in retailers but even humanity itself We stopped in…read moreafter forgetting snow boots for the kiddos at home. As soon as we walked in Chad, the owner greeted us with a sincerely friendly hello. He can out from behind the counter and helped us find EVERYTHING we needed. I was so pleasantly surprised at the incredible selection for all ages. We found everything we needed at competitive prices, amazing! Added bonus was the cafe attached next store. They had the most delicious house made scones and coffee that even finicky coffee drinkers like my better half enjoyed recommend and will definitely be back in the future (i.e. tomorrow morning for biscuits and gravy breakfast )

2 coworkers and I visited this Ace Hardware yesterday and none of us were in lousy appearance, none…read moreof us were loud, obnoxious, or disrespectful, but we were all followed around the store with attitudes that suggested that we were lowlives there to steal from them. It was hilarious when my buddy took $500 out of his wallet and began to count it, (A gesture in response to their gesture) and they continued with the harassment, so we just left. Go to Valley West Ace. Better Employees work there. If people are acting suspicious and have foul intentions, it's pretty obvious. We clearly didn't, and we were treated like scum. Do your, "What to do when scumbags come in the store- drills" on someone else.

What a racist ass place, I am older, black man and I was followed, and the entrance was blocked…read morejust in case I tried to run out. No one else in the store was treated like this. This is not the first time this is happened in this particular store needless to say, I would never return.

Made an order today for 15 feet of 4 ought electrical wire. Had someone pick it up 3 hours after…read morethe order was made. Wire was still not cut for order to be picked up. Note: I live an hour and a half away.

Don't answer the phone. They talk down to most people. Are absolutely no help if they are even…read moreremotely busy. Very disappointed in them. Used to be a good place but not so much anymore.