I love Dr Tu and all her office staff. They are very…read moreprofessional, organized, and they care for each person with integrity and love. Appointments are easy to obtain and the staff goes above and beyond to accommodate work and school schedules. They have a very good selection of glasses to choose from, with the latest styles, fashion and colors. There is usually little to no wait time at appointments. It is the personal touch, patience and genuine concern they demonstrate that makes them #1. It feels wonderful to be remembered when you only visit a health team, less than 2-3 times per year. My family and I see them as like our extended family. I recommend everyone I know to make this wonderful team as your families only choice for optometry care. Beyond 20/20, Thanks for being awesome!!

Dr. Tu is so down to earth and her staff is wonderful! My family has been going to her for around…read more18 years!

My eye was having a meltdown so I ended up here at Vision Source. They were able to squeeze me in…read moreimmediately. I'm so glad they did because it was a medical condition that needed to be treated asap! Dr Mak was extremely patient explaining some concerns pertaining to my eye condition. She immediately made calls to several referrals for me. I appreciated her time and attention. I have nothing but high praises for Dr Jenny Mak. She went above and beyond of what I anticipated. The office is new so it's extremely clean and organized. There's also a large selection of glasses for all ages. This place is a great find indeed.

The doctor is amazing and the front desk ladies are nice. Easy to make an appointment and they're…read moregood with kids.

I first visited Dr Joseph right before the pandemic, and I just had an appointment with him again…read morelast week. Out of all the businesses I have ever been to, Dr Joseph and his staff provide the single best customer service experience i have ever had. I am not comparing him to another optometrist, I truly mean any business. Dr Joseph is incredibly kind and helpful. While performing my eye exam, every question/concern I had (which was several) was happily answered and explained in a way that I could easily understand. I never felt like he was rushing to end my appointment. He kept making adjustments until i had the best possible outcome. When he was looking at the photo of my eye, I asked if he could explain what he was looking at. He gladly described to me everything that he was looking at, and what exactly that means for my vision. When it was time to pick out my frames, I was the most indecisive I have ever been in my life. The kind woman at the front desk came over to see if I needed any help, and I asked if he she would give her opinion on some of the frames I was thinking about. She gave some great advice and helped me narrow down my choices. I was still a bit unsure, so I asked Dr Joseph if he would share his opinions on the few that i had. He sat down with me and shared, in his opinion, the pro's and con's of each pair. He did not try to up-sale me on an expensive pair. He truly wanted me to choose the pair that I felt was best for me. If you are like me, and are looking at every optometrist within 50 miles for the perfect choice, stop now and go see Dr Joseph. You will not receive a better eye exam or customer service experience anywhere.

I walked in to ask about walk-ins. They said they take walk-ins but weren't accepting any at that…read moremoment, with no follow-up about scheduling for later. While browsing, staff watched me closely, making me feel like a potential thief rather than a customer. It was frustrating and left a poor first impression. Pros: Acknowledged walk-ins exist. Cons: No proactive scheduling option or follow-up. Uncomfortable, watchful atmosphere. Lacked warmth and welcoming service. Suggestions: offer future-appointment options, greet customers, explain wait times, and create a friendlier, more inviting environment.

This full-service eye care practice was long established and trusted before a handover to a new…read moreophthalmologist and a move across the highway. (I'm 63 and have gone Full Contact (soft & hard) and/or Major Spectacles with TSO, Warby, independent lens grinders, insurance and no insurance.) Dr. Somji is a super approachable and superbly knowledgeable, actually old-school practitioner. The smartest nice guy AND the nicest smart guy you'll meet for a long time. I'm glad to see medical students training here under impeccable role models, Doc and Staff. State-of-the-art diagnostic tech and they'll FULLY explain any of it for you.

Dr. Alireza Somji is a true professional in every sense of the word. Today we had a b2b…read moreconversation about my previous review, one I should not have written without communicating first. Communication is our biggest obstacle between client and business and vice versa. We don't think about what could be happening behind the scenes and we aren't able to make adjustments that can fix a situation if we don't communicate. I absolutely love Dr. Somji, he really cares about his business, his staff, his clients and the product he produces. I have trusted Horizon eye care with my vision since well before Dr. Somji became the owner and will continue to do so. When I changed health care companies it was my intent to use my insurance but knowing my doctor and staff was much more important to me. Thus I come back. The selection they have runs the gamut and I must say plays into my vanity. If I am going to wear glasses I at least want to look stylish. We change our clothes with the season, why shouldn't we change our frames too. Glasses are a necessary evil but our eyes can't be replaced so I trust mine to the best. ( If you read my prior review know that sometimes we say things we wish we hadn't and no matter what we regret.) I know how lucky we are to have a provider in Sugar Land as excellent as Dr. Somji and hope that he will be here for a very long tome to come. Thank you doc.

This store is amazing! i came in with two of my own frames that needed adjustments. They took my…read moreglasses , tightened and bent them so they wouldn't fall off my face. I had previously taken these in to an eye glass repair shop that told me he wasn't able to adjust my frames! HOGWASH! I highly recommend coming to this establishment.

Been a patient for over 10 years. Started seeing Dr Lee since she was practicing at Sugar Land…read moreMall. Followed her to this location in Univ Blvd. Her staff is friendly, patient, professional & kind. So is she. I recommend.

Highly recommend 10/10…read more They took the time to answer all the questions I had. Another eye doctor had given the wrong proscription and they fixed me right up.

Great location amazing selection of glasses. Highly recommended the Dr Alinah took her time to…read moreanswer all the questions. She's a very kind and caring Doctor. The customer service is amazing, Roxanne when above and beyond helping us find the right glasses. Always with a good attitude and a smile. Thank you so much

Excellent customer service, doctors, and products. very thorough in exams and information. will…read moreanswer all of your questions.

Absolutely terrible! Wait times are the longest ever, and the staff are always confused. I waited…read moreover an hour for my eye exam and was told that they were behind schedule due to a late customer. They try to hold you hostage and force you buy glasses and contacts from there by holding your prescription. I called to simply request that my contact prescription be emailed to me because they did not offer it when I left. Over an hour later, I've received nothing. Then I call to say I hadn't received it, and I was waiting due to being at an eyewear establishment, and I was rudely told that I need to wait because they have customers. The staff is ridiculous as they cannot properly multi task and complete more than one task in a matter of an hour. They always seem frazzled. I will absolutely never return, and I definitely will not be purchasing any of their excessively priced eyewear!

great service! good communication and quality lenses. really quick turnover because they do it in…read morehouse. i notice other reviews say they got their glasses same day, but if you have a higher prescription or things like astigmatism it will take some days. only 10 days though, which i think is quite fast!

I had such an amazing experience at Modern Optical! Rhonney C. went above and beyond to help me and…read moremade the entire process so easy and stress-free. He was incredibly kind, knowledgeable, patient, and genuinely cared about making sure I was taken care of. It's hard to find customer service this exceptional these days! I cannot recommend Modern Optical enough, especially Rhonney! He is truly an asset to this business. Thank you for such a wonderful experience!

Great customer service! I love Dr. Imperial. The location in Sugar Land is very convenient.read more

Red flags with billing practices!! I've been wearing glasses…read morefor over 30 years, and this was my first visit to this location. My biggest advice is to educate yourself on what your insurance truly covers before you go. The doctor was good, but the billing process was concerning. Despite having a high-premium insurance plan--where my out-of-pocket cost for new glasses is usually very low--they attempted to increase my payment by adding unnecessary copays and adjusting tier levels to make me pay more. When I contacted my insurance representative to clarify, the office rep did not want to speak with my insurance and went on to inform me that they had actually stopped accepting my insurance, i guess a minute after I got my insurance rep on the line lol! Overall, my experience here raised red flags regarding billing transparency.

I recommend this business because they are very detailed and precise in their evaluation. I made my…read morefirst visit 3 years ago. I went this year because I just started new medications and it was recommended to establish a baseline retinal scan. Some meds can affect vision. My prescription hasn't changed, my left eye cataract has advanced some, My retinal scan was identical to the scan from 3 years ago. By the way, the retinal scan will show issues with glaucoma risk, retinal detachment, early signs of macular degeneration. Is this a wise way to spend $39, I think so!

Dr Pham is excellent doctor. After many years I finally have great vision again. Highly recommend…read more All the 5 stars is concerning but once you go you will see it's well deserved