It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

this place seems to have gone downhill I've been here almost…read morean hour and not been seen yet I waited about 45 minutes before they told me they couldn't verify my insurance now sat in a room waiting for another ten minutes despite seeing people standing around I will be looking for a new urgent care facility

Came back a second time - and their ER services here are STILL SUPERB!…read more Came back because I was having flu-like symptoms accompanied by severe asthma and increased heart rate. I was taken care of by nurse Monaliza and Harry along with Dr. Azintola. Let me just say, how much I love the staff here at Memorial Hermann ER. I arrived to the ER a little after 1pm and it is so amazing on how they can continue to provide consistent, amazing service. Harry and Monaliza are incredible nurses. They were both so accommodating, nurturing, kind, considerate, and everything else a nurse should be. I was struggling to breathe and they did everything they could to make me comfortable and to help me in every way. Harry and Monaliza have such big hearts - Harry was so soft spoken and kind, he helped carry my belongings and it was very obvious that he was concerned for my well being. Monaliza was so fun to speak with - she took my mind off of my illness and instead made my time in the ER very enjoyable. She was so down to earth and I just could not believe how blessed I was to be taken care of by such amazing nurses. Dr. Azintola had great bedside manner - he was very thorough and made sure that I was in good hands by providing proper treatment and going through some tests to make sure he pinpoint what was going on. He answered all of my questions and even asked if I had anymore questions for him in a calm, patient manner. He thoroughly explained everything and provided me with what the best treatment/medication would be for me. This is the second time I've been here in two months and I am so grateful that I have found this facility. The hospital staff here is extremely welcoming and so kind - this is the best place to be for any kind of emergency.

I was referred to Dr. Indira Reyes-Contin after going to the ER watch center. The watch center was…read morenot at this facility but another hospital. She was very friendly and kind but there was one MAJOR issue that resulted in me feeling WORSE than when I started. If you're someone that's struggling with mental health you MUST read this. Or actually, JUST IN GENERAL. She asked a few basic questions and then some more detailed ones. I told her that my outside psychiatrist told me there's a possibility I have bipolar disorder. Dr. Reyes dismissed that possibility and explained that my symptoms weren't of bipolar disorder just MDD (major depressive disorder) and that it was "normal" to have these mood swings in depression. She prescribed me antidepressants (you don't EVERY give A-D to a person with BP). Started off with 5mg and told me that I'd feel su!cidal the first 5 days but it was a side affect of the medication (first off who even prescribes that?) Well that was not how I felt and I started feeling high the 3rd day. After 5 days I'd then take 10mg on the 6th day. I went through my first manic episode and it was HORRID. That medication worked INSTANTLY and I had immediate aggressive mood swings FAR from this "normal" she said. I made an emergency virtual session that same day this happened with Dr. Reyes and you'd think she would be worried but guess what, she was ignorant and told me to KEEP TAKING IT. "Your body has to get used to it for it to work," she said. What kind of doctor says?? I told her I had all of these symptoms and she STILL dismissed it as a part of the medication. Me and my dad were persistent that this wasn't my normal behavior and that I had gone from feeling grandiose to the next SECOND having an aggressive break down. The session was said to be 30min but it didn't even last 10min. Scammer. My manic episode lasted for TWO WEEKS and she wanted me to take it??? I would've died or kms if I did. I even started having psychological withdrawal symptoms but thankfully my mom flushed these meds down. I went from having to be in IOP to PHP thanks to her. Dr. Reyes should have serious consciences for her actions. I wouldn't recommend this "doctor" whatsoever or else she'll dismiss and belittle your situation. Just because you don't have all the symptoms of something doesn't mean it's NOT a possibility. In summary she's absolutely careless "practitioner" when it comes to the well being of patients.

This place saved ma a hours worth of pain i had my third kidney stone attack…read more And they were so quick and professional unlike memorial Hospital They check me in under ten minutes and so nice and courteous and treated me like I matter and was upfront with the bill is going to be i never been so satisfied . Thank you to all the staff here

I couldn't find their name to do a review, however on 1-7-17 at 9:27 pm my 4 yrs old son was rushed…read morethere by me to get stitches behind his ear due to a kid tripping him at a slumber party on an accident. A glass table struck behind his ear and ripped his skin..the hospital welcome us and made my son feel as comfortable as possible and even let him choose a toy afterwards the doctor to the staff were really sweet and I literally got in and got out by the way his skin healed perfectly fine!! Thank you all and God bless.

They will do absolutely nothing and then bill you. Care quality a joke. I wouldn't trust them to…read moreput a bandaid on.

Best urgent care in Katy!! Dr Angela Jones is the most caring and professional! She is very helpful…read moreand kind! Angie is very nice too! They called me the next day to check up on me I really appreciate all the effort they made to make me feel better!

Went in there because my son looks like he had a pink eye ..! she did a very thorough assessment. I…read moreappreciate her doing that because most doctors don't really engage in that first part they just ask you what's going on and give a prescription. She was very well spoken, very nice and I'm really glad that I was able to get someone who seemed like they enjoyed being in pediatrics. I will say the front desk she can be just a little bit more welcoming, but I know everybody don't have an inviting tone because I know I don't . However, I do highly recommend and I will be saving this so that I know where to go the next time that I have to take him to an urgent care

With the cancer of DEI in our society, I tend to look for a white or Chinese male doctors, to avoid…read moregetting someone who wouldn't normally have been selected for medical school. But in this case, I noticed the Nigerian name and thought this was not the case. Cynthia Obi was my attending physician. She was fantastic! While so many doctors are just legal drug pushers, she knowledgeable, thorough, attentive to detail, and gave a complete description of the problem that was easy to understand. She spoke of recent research (I've never had a doctor speak of that in 64 years) and gave me a plan of action to follow. My ER nurse wife was impressed. I give her 5 stars, and I almost never give 5 stars. She was truly amazing!

I usually don't write reviews but this experience was fantastic. From checking in with Lucas to the…read morenurse Kim, and Dr. Wood. They took the proper time and measures to make sure we were taken care of and had a great experience. I would highly recommend!

Let me preface this by saying this review is based off of their teddy bear clinic not their actual…read moremedical services! My son's daycare was able to attend a teddy bear clinic here and it was so thought out and organized ! The kids were able to go through 3 stations 1. Inpatient - where they told the doctor everything that was wrong with their teddy bear ! The kids had a form and the adults filled it out! Very cute all the things the kids said 2. Next was the doctors office station where they got to see and use the doctors tools , learn what each tool did , and then test the tool out on the doctor ( stethoscope , and the tool to test reflexes) 3. X-rays- they were able to go to the x ray room and at the end receive an "x ray" of their teddy bear they could color! So cute very organized and a great way to teach young kids about the medical field

I went to the Care Plus emergency room at 8111 West Grand Parkway, on 99 and Mason, in Feb 2026,…read moreand was attended by Nurse Nathan Nadarasa, a very apt nurse who is currently going through medical school, and, Doctor Maewal. These two gentlemen made all the difference for me. I was in agonizing pain... I was having a difficult time being still so they could do what they needed to do for me... due to the pain... But these two gentlemen were so kind... So well regulated... They told me to grimace and shout if it helped, they told me they understood, they told me it was OK... They understood I was in serious pain... And I was so grateful, I wanted to say so here. Thank you both Dr. Maewal and Dr to be Nathan Nadarasa!!!

Update. After handing the information to my Dr it was strangely suspicious that all my blood work…read morewas perfect when in 55 years it's never been perfect because i have a blood disorder!!! If i hadn't handed it to my Dr. i would not have noticed anything. Don't waste your time or money! These good reviews are suspicious considering you get a Starbucks card for a five star review. I Came in for intense abdominal pain that hurt more with eating and drinking. So I'm super dehydrated but all the nearby hospitals are packed. (Kinda know why now) they first ask for a urine sample and asked what is going on, I state I usually get pancreatitis but this isn't it, hurts much worse. I give the urine sample to only see the only other patient in the build has theirs in there too. So who's is who's? Wow. I'm asked what meds I take which is a short list but one is a serious medication that you must look for interactions with only to find out with the summary he didn't even put them down, moreover he got my allergies all mixed up. The dr comes in pokes around and says oh that's the gallbladder and orders a ct scan. I assume they need to pay for that equipment because later I find out a ct scan can't see the gallbladder. With a side of serious pain and nausea meds. I literally just told them I don't and can't have strong meds the make me worse. Of course i didn't know the nurse didn't get anything right. Dr comes back a few hours later to say you are all fine nothing wrong with you, you can go. I ask so the gallbladder is fine to which he says he didn't check that. Then with the summary I noticed they didn't check for much. I'm including a shot of the drugs they have me there for one because I assume that's protocol for everyone here take these drugs while we do nothing but charge your insurance for equipment you don't need used on you today. If he suspected the gallbladder why wouldn't he check?? Now I leave with an extra bill and nothing to show my dr. I'm not giving them crap I wish I could stop my insurance from paying. Worst ever.

I had a very disappointing experience at Rapid Care Emergency Room in Katy…read more On Sunday afternoon I cut my leg badly and ended up needing stitches. When we arrived, we waited over an hour before being taken back. The very first thing we were told was the cost -- nearly $800 for four stitches and a tetanus shot, which felt excessive but we agreed because it was an emergency. Three days later, two of my stitches came out, even though I had been very careful. I called Rapid Care and spoke with Victoria, explained the situation, and asked what I should do. She told me to come back in and assured me there would be no charge. When I arrived, I sat in the waiting room for 2.5 hours before Victoria opened the front window and asked how I wanted to pay for the visit. I reminded her that she had told me there would be no charge when I called. She then said the doctor said there would be a charge. I don't understand why she let me sit there for hours before telling me this. I asked if I could speak with the doctor and was told I could not. I said I would just wait until I was called back, and again she asked how I wanted to pay. After 3.5 hours, I was finally taken back. I had the same nurse, Jamie, who was absolutely wonderful. I explained what had happened with Victoria telling me there would be no charge, and Jamie agreed that I should not be charged and said she would speak with the doctor. While she was out of the room, Victoria came in and rudely told me again what I owed. I told her we were still speaking with the doctor about it and she walked out. The doctor then came in, examined my leg, and said the wound had become infected, so she could not place new stitches. She said Steri-Strips would be applied and that she would call in an antibiotic. After she left, Jamie came back, applied the Steri-Strips, wrapped my leg in an ace bandage, took my pharmacy information, and again told me there would be no charge. Moments later, Victoria came back in yet again demanding payment, even after both the nurse and doctor had said there would be no charge. Jamie was compassionate, professional, and wonderful. Unfortunately, my experience with Victoria was the exact opposite. She was the rudest person I have ever encountered in a medical setting and seemed far more concerned with collecting money than with patient care. Because of this experience, I will never return to this ER. I strongly recommend that Rapid Care provide additional training on patient communication and compassion, especially for the front desk staff employee, Victoria.

Don't come to this urgent care, this place is pathetic people that work there are inefficient,…read morearrogant and slow.

Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

Thank You to the Long Meadows Staff…read more I would like to sincerely thank the staff at Long Meadows -- Antonia Brown, Caitlyn Phan, and Virginia Salao, NP -- for taking such wonderful care of my son after he sustained injuries at work. From the moment we arrived until the moment we left, they were not only professional but also incredibly caring and understanding. Even though it was past closing hours, not once did they show any sign of frustration or rush us. Before we left, NP Salao kindly assured me that if I had any questions or concerns, she would be available at this location -- and I truly appreciated that, as it was clear how worried I was. Ladies, thank you again for taking my son in on such short notice and for being such compassionate representatives of NLUC. Your dedication and kindness mean so much to us.