When arrived I was quickly greeted examined measured and prescription for lenses. Told I would…read morereceive a notice when they were ready. Two weeks l received the notice and went back to pick two glasses. There was no waiting I was greeted right away shown to a chair. Was measured for the fit and paid. Supreme effort to be meet my expectations. I highly recommend Memorial EyeCenter.

plenty of parking and staff are very good. My glasses just arrived. And they fit great. I added…read moreinsurance on it which will cover 75% of the cost of my glasses. Cannot wait to try out the color contacts they are offering because I wiil not need prescription. My shades already have the prescription.

I had a great experience here. We had two back-to-back appointments, and even with having to update…read moremy insurance we were still out in under an hour. Right off the bat, the assistant(don't know her actual title, sorry) was very friendly as we walked in the door. She was patient with me as I made the necessary adjustments. It didn't take long at all for them to find the new provider and pull the information up. From there, we moved right into the pre-screen. They absolutely made my day when they whipped out a fancy new light gun which replaced the air puff machine. That shaved fifteen minutes from my visit easily! The actual exam went by quickly and I was happy to hear that my insane prescription didn't change at all . Have been going to this location for a few years and even though I've moved from the area, I still come back here.

I literally was just hung up on by someone from the office when I've been waiting a month for my…read moredaughter's prescription of contacts. I paid the amount I was told to receive her contacts. Now I'm being told that I need to pay more to actually receive the contacts. It makes no sense that I was not told that before I left. And we are returning client for the past four years. A new person that answered the phone was very rude. I asked to speak to the person that actually helped me initially and she refused and hung up. I called Back and no answer. Ridiculous, I will be calling my insurance company to report fraud as well.

I was having lunch at La Madeline when some spinach flicked in to my Eye. I would not believe it…read moremyself. But it happened to me. Crazy. I was seeing great after Lasik surgery but I am mediately noticed that my right I was now blurry. Not to mention it turned very red. So without an appointment I went over to see my doctor because I figured this was an emergency. I get there at 1:15 PM. I was ready to get some rude behavior from the front desk because I was coming in without an appointment. However, I was shocked that they were still very pleasant. Bad news was that my doctor was not in this office today. Brain fart on my part. I guess I should have called first. He was in the Pearland office. They gave me a choice of seeing the doctor that was there today or going to the other office. I was much more freaked out than I am right now writing this review. That's why I decided to go to the other office. It took me about half an hour to get there so I arrived a little bit before 2 o'clock. Began getting braced for some rude behavior but likely this did not come. I talked with Elizabeth at the front desk and she could clearly see how frazzled I was. She was able to fit me in but told me there would be some wait. No surprise there. It was 230 before anybody could take me back in. Amy was very understanding. The doctor did smiled when he heard my story but no embarrassing laugh. I appreciated the understanding because I was already quite embarrassed. I did have some information at the side of the surgery but nothing that was going to damage my eye leave me blind. Too bad I could have suit the restaurant. Just kidding. Ha ha. It's been 3 to 4 days and I feel like my vision is back to the way it was before. I wanted to write this review because I've always been to the Sugarland office before. But I was so pleased with how the staff handled to me here in this office. It's a little bit further away for me. But the office is not as busy as the sugar land office and though they do a great job over there, I feel there's just a little bit more of a relaxed pace over here. So I am switching offices from Sugarland to Pearland. It's atmosphere very friendly staff and my wonderful doctor.

This was an amazing experience. Everyone was so helpful and informative. Jerry was excellent with…read morescheduling and payment. Dr. Khokhar and his surgery team was amazing on surgery day. He talked me through the whole process and helped me remain calm. I can't believe I could see so quickly. After my 4 hour nap I was able to watch tv. I could never watch tv without my contacts on. I wish I had done these 10 years ago. So glad I got it done now. I definitely recommend Houston Lasik and eye.

Always a pleasant experience. Dr. Russ is kind, thorough and patient. The selection of glasses is…read moreamazing. From modern to contemporary. Love the staff-helpful and informative.

I love this place! The vibe is very chill and the doctors are down to earth, friendly and…read moreknowledgeable. I recently made an appointment for a renewal of contacts when my last doctor stopped accepting my insurance. It was an easy process here from the point of making the vision appointment through ordering my lenses. They compete on prices as well with the internet companies. They also have a vision center for glasses too. Highly recommend!

My entire family was seen by Dr. Haidar, and I couldn't recommend her more. She was very patient…read morewith my kids, where other locations were not. She also took the time to explain everything thoroughly, and made sure it made sense before moving on. The staff was very friendly and super helpful, especially when it came to picking out a pair of glasses. I highly recommend this location and Dr. Haidar, and I'm excited we've found a new family optometrist.

I am incredibly disappointed by the customer service and will not be returning. After years of…read morebringing my entire family of 8 here, my appointment was cancelled 10 minutes before my arrival today... after I left work early and paid to use the Express Lane since I left work later than planned. I only called to advise that I would be 5 minutes late due to having lost my keys at work. The reply was that they were closing early to get employees home before the ice. While I can understand safety, that should have been a call made this morning!!! The Winter Weather Advisory does not even apply to our area. On the other hand, it's been in effect since 2pm. So, either way, my appointment either should have been honored or I should have been notified earlier of the cancellation! Then I was offered an appointment for tomorrow.... which, by the way, is when the ice will actually arrive to our area! We will be finding a new provider.

Dr. Pham is truly the best in business. New location is beautiful, have been going to Dr. Pham for…read moreover 3 years and he never fails to go above and beyond for his clients. Great staff! Dr. Pham is truly the best in business. New location is beautiful, have been going to Dr. Pham for over 3 years and he never fails to go above and beyond for his clients. Great staff!

I been with him for a almost 20 years he moved from downtown Houston and I followed him to where he…read moreis now he is so loving and caring and will help you in any kind of way to make sure you are cared for I will never leave him and the staff is amazing I love them They are like Chick Fila please come see them . 1315 Fresa Rd 77502

See update below: Dr. Gragg is the best. She is very knowledgeable and the staff is very sweet and…read morehelpful. Update: Not sure what happened to Dr. Gragg, but my last experience with her was extremely unpleasant. After several failed attempts at getting my prescription right I met with Dr. Tran and he was incredible for so many reasons. My eyes are pretty complex and he was so knowledgeable, patient, and caring. I'm so glad I came back to see him. Also, staff is still super sweet and helpful, they are awesome!!!

Amazing service! Super friendly! We're new to the town and Kate was extremely helpful and sweet…read more She really took the time and answered any questions I had. Highly recommend

The doctor herself was great. Very kind, professional, and thorough. Unfortunately, the billing and…read morefront office experience completely overshadowed that. I came in for a routine eye exam to update my glasses and contact prescription. My insurance clearly covers a basic eye exam, and I approved a small additional charge for retinal imaging. At no point was I told there would be an extra contact lens fitting fee, nor was I asked for consent or given a choice to decline it. After the visit, I was surprised with an additional $60 charge that was never disclosed beforehand. When I questioned it, I was told it was "required by insurance" and that nothing could be done, and that I should call insurance myself to try to resolve it. The office would not even attempt to assist or escalate on my behalf. This feels like going in for an oil change and being told afterward that your brakes were replaced too, with no discussion beforehand. Again, the doctor was very nice, but the way billing and communication are handled is disappointing. Be very careful here. Ask detailed questions upfront, because extra fees may be added without explanation. I would not recommend this office unless you are comfortable risking unexpected charges.

It's always a pleasure to receive my vision exams with Dr. Chin. He's so welcoming, pleasant, and…read morecompetent. I appreciate his patience in responding to my plethora of questions and concerns. He listens to his patients and it's obvious that he's concerned with the overall well-being of his patients. I no longer live near Pearland, which reminds me that I need to update my address. Anyway, I drove 1hr to be seen at your office. He has such positive energy ! Also, his front office staff are pretty amazing. They are extremely polite, knowledgeable, and professional. See you next year, God willing. Thanks again, Dr. Chin.