Great work and service! Love the new tile flooring that looks like hardwood. Professional and…read moredetailed on all interactions.

Pat (of Marshburn's) was recommended to me years ago. I'd always said if I was at the point where…read moreI was going to replace flooring at a specific property, I'd give them a shout. 1. Better selection than at the other, bigger, chain stores 2. Better pricing than at the other, bigger, chain stores 3. Pat's measurements were spot on - and the chain store wanted me to buy 300 sq ft more of flooring (which wasn't needed) 4. Quick quote and quicker installation Our install crew was great - very friendly, listened when I wanted something changed, and were on-time, clean, and spoke English. I HIGHLY recommend!

I am a retired Interior Designer from Star Furniture for 30+ years and have used Texas Carpet…read moreDirect for three different homes. The name sounds like a warehouse but it is far from that. It is owned and operated by Kenny Smith and his wife. One of his projects he loved was remodeling a historic Galveston Home. So, Kenny has a well-rounded knowledge which makes his expertise invaluable. He can visualize the big picture. A great example...My last project was for a resale condo that totally needed to be done and I was 1000 miles away. I trusted his taste to let him make the selections that would blend with my existing bathroom tile. I suggested a laminate all over but the unlevel condo cost was moving out of my budget and then hit with the news the kitchen tile needed to be replaced too. Kenny stepped up and suggested switching to a vinyl plank that can go into the kitchen, dining and living room cost effectively. Then switch to carpet for the bedrooms to avoid cost of leveling that area. He was so patient and sincerely wanted to help me through this process and saved me $1000. People like this are hard to find. Now for quality of work it is excellent for all my projects! I fussed about all the leveling and he told me it is very important; it needs to be done. Then addressed my objection saying we can skip the bedrooms, if we use carpet. Bingo! Thank you! All three jobs turned out beautifully. I would highly recommend Kenny and Texas Carpet Direct for Quality, Trustworthiness and invaluable idea source knowing he carries much more than just Carpet.

Great work - Joe was very helpful selecting the carpet and the install crew was amazing - very…read moretrusting and respectful

They did a great job replacing my wood floors with tile. They were responsive and patient.read more

Unresponsive is how I would describe this company. I talked to them on 10/10/22 to come and give…read moreme an estimate on some rug repair/rug pulling after some indoor foundation work. No call back after talking to the lady who answered the phone. Called again two more times over 10 days and left messages. Still no call back. Finding a carpet repair company turned out to be hard, but most other companies were responsive and said they don't do that work--I respect them getting back to me and I will Not review them. I take exception to The Carpet Specialist who failed to respond to numerous inquiries. What does that say if you hire them and they need to come back? Will they "ghost you?"

I hired them to stretch our carpet and did a pretty good job and did come on scheduled time…read more However, they are dodging me when I requested an invoice. They said they would turn my invoice into the office then they would email me and it's been over a week. I called them a few days later and the lady never picked up and now the phone call goes straight to voicemail. The address listed for this business is an apartment which I believe is illegal to run a business from a residence. I'm assuming they are dodging tax by not providing me a receipt. I really need this receipt as we sold our home and need to provide to the new buyer. I have a couple of stars because they did a pretty good job. I will report them to the BBB for not providing an invoice as well as running a business from a residence. Also I thought they charged a bit high for the amount of work that they did. I would definitely get an estimate and shop around before using them in the future, especially if you need warranty or an invoice.

We are very happy with our flooring choice and the service we received from Lone Star Floors! John…read morewas patient with me while making my choice and taking sample after sample home with me. Juan and the rest of the crew who installed the flooring were great! They were professional, quick and gave attention to detail. The pricing was the best I found after getting a few quotes from different stores. We will likely use them again for our flooring needs. We also purchased baseboards from Lone Star, after shopping around, because they had the best price for that as well.

Researched a lot of flooring stores and only 2 had great reviews on Google AND Yelp. John at Lone…read moreStar was super honest and actually tried to downsell me. No one is that honest anymore. The carpet is a commodity but John gave very honest pricing. What really matters are the installers. If you carefully review the other stores you see their contracted installers are who disappoint. Not at Lone Star. John's installers have been with him for 15 years so they are really good. The installers are who really matter on your finished product. I also needed float and his crew was great. They got the entire upstairs done in a day. They move all your furniture and move it back at no extra cost. Which is really great!

Nice family owned business, had everything I needed for my dyi. Recommend it!! Ask for Emanuel.read more

I highly recommend Emanuel's. We received three quotes for new carpet in our home. This was the…read moreonly company which didn't pressure me into making a decision on the spot. He was also the most affordable. His daughter works in the office and was always friendly & helpful. They were also able to install two days later! We decided to support a family business by choosing Emanuel's & we're so glad we did. They did a great job pulling up and removing the old carpet, cleaning, installing the new carpet, then cleaning up after themselves, and leaving the remaining scraps of carpet from the order. We're very pleased with how it looks. We also left them a key & they did a great job locking up behind themselves. We will definitely use them again in the future!

Shawn made the whole process experience pleasant. He is very knowledgeable and gave remarkable…read moreconsultation when coming to do measurement and estimation. The selection at store is tremendously huge. The best part is watching installation by García and his crews. They are very meticulous in details, cautious at demolition and well cleaning after they are done. They respect their job, always puncture and very considerate when working around my home to always ask permission politely. The only word I can sum up is simply PROFESSIONALISM. Pictures really don't do justice than in on site in person.

I can't say enough good things about Shawn at EZ Floors! He truly went above and beyond during my…read morebathroom and countertop remodel. Working with him was a breeze--he was super easy to talk to, and his communication was fantastic! He helped me choose colors and shared some amazing ideas that I really loved. Highly recommend!

As soon as request was submitted, he contacted me right away. I sent request around 8am and by 11am…read moremy carpet was being installed in the room. Super fast and explained everything well. I would recommend!

Jairo and Mario from JGS Carpet Installation took on 2 difficult spots I needed repaired in my home…read moreto prevent trips and falls. They were: a doorway that had pet damage and had been pulled up, and my upstairs catwalk hallway that needed some carpet bulges stretched out. Jairo was easy to get in touch with and arrived early for the repairs. He showed a lot of care in his work and he made sure I was satisfied with the repair before packing up for the day. Both carpet repaired areas look brand new now and match my other carpet areas again. I had put off getting this fix for years because I was worried about price but these fixes definitely had higher than expected value. I no longer have to step over carpet bulges and my door shuts better. I would definitely use JGS Carpet Installation's services again for repairs and if I need new carpet installed I'm calling them for the install.

If you're looking for a reliable, high-quality flooring company, look no further than Sandoval's…read moreFlooring. We wholeheartedly give them a 5-star rating and highly recommend them to anyone looking to upgrade their home!

I shopped around for carpet and found the best prices with Arthur. He was able to meet me with…read moresamples within a day and installed carpet 2 days later. Highly recommended.