Never showed up after rescheduling twice. Wouldn't provide an itemized statement. Had to sit on the…read morephone and write the itemization out myself. Said he doesn't like to send anything until he knows he's getting the job. Never called to let anyone know he wouldn't show up or needed to reschedule.

Sergio made it out same day and resolved the issue. We had some faulty wiring. He diagnosed the…read moreissue and got us back up and going within a few hours. Reasonable price and great service.

Jorge did an outstanding job from start to finish. He was professional, dependable, and easy to…read morecommunicate with throughout the entire project. The attention to detail really stood out. The tile work was clean, precise, and beautifully finished. The lines were so straight they made the rest of my house look nervous. Jorge also kept the work area organized, cleaned up afterward, and made sure everything was completed the right way instead of rushing through the job. It is difficult to find contractors who combine quality craftsmanship with good customer service, but JC Castillo Tile delivered both. I would absolutely recommend them to anyone looking for reliable, high-quality tile work in the Houston area.

JC did an excellent job repairing and replacing the tile in our master shower. We needed to open up…read morethe wall so our plumber could install new shower valves and fixtures, and JC came back afterward and put everything back together seamlessly. You can't even tell where the wall was opened up. He was professional, did great work, and I would definitely recommend him.

The stairs in our home were stained way too dark, so we had Cyndi come over and talk through…read moreoptions. She suggested sanding out the stain. FCI workers took two days to do all the sanding, a day to seal, and then two days to re-do the surrounding paint. Looks great! Our house looks a lot brighter now.

OMG!!' I am absolutely elated to share our experience with Floor Coverings International owned by…read moreReinel Solano. This is our second job with Floor Coverings International BECAUSE of excellence in service, quality of materials and professional installation you can be proud of!!! We were SO pleased with the company that we called them back for a second job! And once again, we love the end result!! Fabio and Guillermo installed our new floor in my husband's soon to be man cave !! They installed the hardwood after carefully clearing out the room. Their work was done neatly and precisely as discussed and planned! It's so good to know that there are good people/companies out there that you can trust to provide quality products and quality service ! We cannot say enough good things about this company!!! Our rating is definitely 5 star company! Call today!!!!

Wesley was a really professional sales person. He wasn't your sleazy high pressure salesman. He…read moreexplained everything and helped us every step of the way. Installation looks beautiful and we are very happy!

UPDATE: Wesley failed at every step, but after having an…read moreappraiser walk through and determine this was an installation issue, we finally got the bathroom, part of the master, hallway and stair header replaced and properly installed. It took half a year to get to this point.

The work that A-1 does is amazing. I wanted to replace a shower in a 6 year old house. Thought it…read morewas leaking, but it was leaking really bad! Mark fixed numerous problems, and created a 2 person shower where the small shower and garden tub was located. My walls were crooked, no pan in the floor and these guys did a job that looks like it should be in a magazine. They let me pick the fixtures, pick the tile and they created a masterpiece. Shower box, large window and then a wonderful seat. I will have glass blocks installed next week and will post pictures. These guys explained everything they did and why. It really makes a difference to hire a team that knows what they are doing and then they do such incredible work!

Someone called me one week after I called and left them a message. A1 called to inform me that it…read morewould be two weeks before someone can come to my house, and they may not even be able to get the materials to repair my shower. Thank you, but no, thank you.

If you're seeking flooring services at an unbeatable price, just come in and ask for Colby! He's…read moregot a wealth of knowledge + the patience to share and explain it without all the annoying sales tactics or pressure. He walked me through every flooring option relevant to what my husband and I were looking for to replace all the carpet with in our new home and even provided on the spot ballpark estimates and encouraged me to take flooring samples, which I did! As soon as we made our final selections he moved quickly to ensure the new flooring could be completely installed before moving any of our stuff in. The installation team, led by Alejandro, did a tremendous job that completely transformed what was already our dream home! Honestly the floors are stunning. And with 2 large and rowdy dogs and a toddler, the floors have proven near indestructible and a breeze to clean and maintain. Can't wait to work with this company again in the future! Thanks again guys!

Review #2 This is the second time we've worked with Colby…read moreand Flooring Warehouse. The process, communication, install crew and results have been FANTASTIC! I could not recommend them more highly. We had a bit of a tricky install because we were adding on to existing wood floors. The crew did an awesome job and were able to integrate the new flooring without the need for transition strips. Their tile work was exceptional as well. On top of all that, they were courteous, hard working, trustworthy, and clearly took a lot of pride in their work. Review #1 From the start, Colby at Flooring Warehouse was responsive, helpful, communicative, and professional. He made the experience of replacing all the old, dated flooring in our 1970s townhouse seamless and painless. The end result is a mix of tile and hardwood and looks fantastic!

We were told to look at tile here by our contractor. We went in and got a honed marble sample and…read morewere quoted a price of $7 per sq/ft. We came back in multiple times with the same honed tile looking for a matching mosiac and Ishin kept telling us the same price. We went to purchase the tile and the price was now double at $14 per sq/ft. He said the $8 price (notice more than the orginal quote) was for polished not honed. Either they are completely incompetent or liars. I wouldn't take my business here ever. They wasted so much of our time!

Zuli at Tile Center is absolutely fantastic! I came in not really knowing what I wanted, and she…read moreguided me through the entire selection process with so much patience and genuine expertise. She knows tile inside and out materials, colors, durability, installation tips you name it. What really stood out was how she listened to what I was trying to achieve and helped me find options that matched both my style and my budget. No pressure, no upselling, just honest help from someone who clearly cares about her customers. Thanks to Zuli, I left confident and excited about my project. If you're shopping for tile, go see her. you won't regret it.

We turned a booring bathroom that needed a Fresh do-over. Bath Fitters wanted $15,000! I showed the…read moresalesman the door. I was looking for a dream bathroom and I was shown "Turkish Travertine " ...Wow! I purchased all the tiles I needed, and 2 weeks later I turned a few square feet into a MASTER PIECE. I also installed the undrt tile heated floors.

I did an add-on bathroom and I got all of my materials from Floor & Decor and the bathroom looks…read moreamazing. It was all thanks to Emily Strohm from the interior design team. She is professional, very knowledgeable and I highly recommend her for your designer needs. She had the patience to show me different floor options, she asked the questions that I hadn't even thought of, she even matched my grout lines with my tile. I wouldn't waste time with anyone else, go to her!

Looking for a green tile to match our countertops. The Tile Shop had a much better selection of…read moregreen (than Floor and Decor, plus another business we had gone to). Hayley was very helpful in showing us tiles in green, and helped us match floor tiles so we ended up with exactly what we were looking for. Start here before going to other tile stores, you will probably find this is a "one shop stop".

My wife and I came in with specific needs. The manager Veronica Bland assisted us. This woman knows…read moretile and the best methods of installing it correctly to get the best results!!! She was friendly and knew exactly what we were looking for, was able to locate it in her store and then offered her advice on installation. I highly recommend speaking with her if you need tile!!

Pavlina and her team (Mario and the team) did such an amazing job! They were all so pleasant to…read morework with as well, right from the start (quote) to completion. They exceeded expectations all the way (quality of work, pricing, time taken). Definitely recommend Pavlinastone for all future work. Thank you!!

From the owner: PavlinaStone Incorporated is a proudly woman-owned and operated stone fabrication and installation…read morecompany based in Houston, Texas. Founded in 2012 by Miss Pavlina Papadopoulos, a stone and tile industry veteran, our company has proudly completed major new hotel construction projects like The Moran at City Centre Houston, to $5m+ construction residential builds, and hundreds of individual remodel homes. With over 15 years of experience, we have developed an unsurpassed client-focused reputation for delivering high-end quality and value.