Horrible property. I booked two nights here of different room types about three days prior to my…read morearrival. The hotel emailed the following morning stating the room type I booked was not available (even though I was able to book online) In fact the property was sold out so I couldn't stay. So I canceled my entire stay here. Now the hotel claims because the hotel wasn't canceled within 5 days of arrival, I would need to pay the penalty fee for the rooms. However, I continued to explain to the hotel the cancellation of my stay was not on me, it was on the hotel. Therefore, they shouldn't charge any late fees. But the representative via email continued to argue and say it wasn't canceled within 5 days of arrival. It makes no sense. I booked the reservation 3 days prior to arrival and it wasn't voluntarily canceled. Beware of this property and poor manager. They will do anything to keep your money.

The location is 5 stars for me and amenities such as kitchen and washer/dryer is 5 stars. The…read moreinternet is fast when it is working but reliability is 4 stars. It seem to go down at night and back up again i the morning. Let's do the pro. 1. Location is good and next to Rocafort metro station. It is only 20 mins to airport by taxi. 2. There are some local bar and restaurant and mini-market for you buy groceries and drinks. 3. The staff are not there 24 hours and office is closed after 6 pm but there is number to call for emergency. 4. We used the washer and dryer every day since like bring few cloth for travel and like our attire clean. They provide detergent and cleaning supplies for kitchen too. Free coffee and tea bags. 5. Room are big and spacious and feels like an apartment instead of hotel. Bed is very comfortable for my standard. The not good stuff 1. Internet is not reliable and always down at night. It is however fast if it is working. 2. We stayed for 7 nights and they clean only once so we have so much trash and not sure where to dump them. They should be more options to clean up and change towel. 3. The elevator is small and slow. So walk up stairs if you don't have any luggage. 4. I wish it was queen bed and not double which is small for 2 but most hotel are the same here. Overall , I would recommend and hope they fix the internet. That is everyone priority now especially when you need to buy ticket online and check in for airlines. It is overall 4.9 stars for me.

I'm rating this Apartement the top , it's modern, quite Apartement , great location in city center…read more, clean , fully equipped .

Be very careful with the extra charges and the check-in process here…read more Our biggest issue was not the apartment itself. It was how the host handled communication, extra fees, and arrival. Before the stay, we were suddenly asked to pay an additional €80 "holiday check-in fee" plus tourist tax through a payment request right before arrival. The holiday fee had not been clearly and openly explained to us in any practical way beforehand. It was buried inside a long block of listing text, without being clearly highlighted before the free cancellation period ended. As foreign travelers, how were we supposed to know a local holiday surcharge would apply if the host never clearly explained it? We asked a very normal clarification question about these charges, especially because the listing said the tourist tax was charged per person, per night, and one guest was not staying all nights. This was a simple and valid question. There were not endless messages from our side. There was essentially one clarification request about the charges and one follow-up about the check-in process. That was all. What made this even more frustrating was that the host had our information and arrival details already, but still did not clearly flag these costs in a direct way before arrival. The payment request initially did not even come with a proper breakdown. For travelers already dealing with flights, time differences, and a wedding schedule, this kind of last-minute surprise is extremely inconvenient and stressful. Check-in was also unnecessarily difficult. The host insisted on doing it in person, but then arrived late, so we had to wait even after check-in time had already started. We did not complain and simply waited. Once the host arrived, the explanation took about 30 minutes and went through far more detail than necessary while part of our group was trying to unpack and get ready for dinner. It made the entire arrival feel rigid and inconvenient. The most unreasonable part is that after all of this, the host left us a nasty review, even though our only real issue was asking for clarification about significant extra charges that had not been clearly disclosed in a straightforward way. Asking about an €80 fee and a tax calculation is not bad behavior. It is basic common sense. If you book here, read every line extremely carefully and be prepared for extra costs and a very inflexible communication style. For international travelers especially, this was far more stressful than it needed to be.

The worst experience I have ever had!! Registration was not on site as this is a property…read moremanagement company. When we got to the apartment. It was a basement unit that smelled like both garbage and stale smoke Concrete walls, burnt out lights, but worst of all you could not get into the bathroom fully unless you walked into the shower to close the bathroom door. We immediately called the management company to see if they could help us and they did not return any phone calls even though they said they would call us right back. We left the property immediately and went elsewhere. Never to hear from them again do not use this company!!!

This is the worst place I have ever experienced in my life. It was so dirty, dark and dungeon Lake,…read moreas it is underground, that my wife and I could only stay in there for about 15 minutes and then we had to leave to find a completely separate place to stay last minute. Also only about half of the lights worked. It was so dim you could barely see your clothing in a suitcase Avoid this place at all cost. The management team also was horrible about giving us a refund so we had to fight it through the credit card company.

loads of barcelona property for sale and for rent from many real estate agents. very easy to…read morenavigate site. Video link: http://www.youtube.com/watch?v=JCr2bnS6Gl4

Rented from them for a few months. Went multiple days without heat and hot water. Charged for…read morerepairs after move out that wasn't due to any misuse on our part. Sales guy lied to us about getting our deposit back.

Unprofessional and chaotic host. Here's why you shouldn't book an apartment through them…read more After our reservation in Barcelona was confirmed, we provided the information about the guests. But afterwards we've been asked several times to provide the same information. The communication went through the AirBnB, then moved to WhatsApp before moving back to the AirBnB, then continued through both channels. In the reservation it was mentioned how an agent greets the guests and hands over the keys (it costs 30 EUR btw.). The time of the check-in got moved several times. We wanted at 15h, they suggested 13:30. After waiting for about half an hour, I called, and they told me that we have check-in planned at 15h?! They then said that they could send someone at 15:30. But just after 30 min someone called to say the agent couldn't meet us and asked to pick-up the keys from a safety locker "5 minutes" away. This turned into a 10 minute taxi ride which we paid. However, we weren't able to enter the apartment because someone changed the locks. We even heard a dog barking behind the door. Everything was so fishy. Our reservation got promptly cancelled and the host stopped communicating with us instead of offering help. It was not funny at all. In February, without accommodation. They even told me that I am respectlos. Really?! Although we got our money back we had to find a solution ourselves. Zero stars!

The most horrible experience of searching an apartment. When I came there, a real estate agent told…read moreme that he had seen my face in an office of another agency so he thought I´m an agent too and he won´t show me the apartment (of course he could saw me there because I´m searching for an apartment everywhere). I heard the same thing when I called their office. Nobody even tried to say sorry. Never call thençm. otherwise they could also tell you that they don´t like your face! ------ La peor experiencia de buscar un piso. Cuando llegué allí para ver el piso, un agente de inmobiliaria me dijo que había visto mi cara en una oficina de otra agencia y que él pensaba que yo soy un agente y él no me va a mostrar el apartamento (por supuesto podía verme vio allí porque estoy buscando un apartamento en todas partes). Escuché lo mismo cuando llamé a su oficina. Nadie me pidió perdon o algo asi. Nunca llamas a ellos, también te pueden decir que no les gusta tu cara!!

My family purchased an apartment in Barcelona in December, 2018, with the assistance of Aliga…read moreRealtor. It was by sheer luck that I ran into Jose when he showed me the apartment. From then on it was all smooth sailing, with the very professional assistance of the entire team. Jose took me to the policy office for the NIE, accompanied me several times to the bank for account opening, to the Notary office for the transfer of ownership, and to the gas/electricity company for the change of name, and finally to the municipal office for tax payments, so on and so forth. Jose's proficiency in English was also a big plus. He even acted as an interpreter in my interaction with the bankers and utility providers. All those services were beyond my expectation, as there was no fee charged on the buyer, and Jose did it all for free. Ana took care of all the paperwork, and it was amazing that the documents (offer and counter offer; downpayment agreement) were all bilingual, making it reader friendly for non-Spanish or Catalan clients. Carlos, the head of the office, offered words of wisdom whenever we ran into complex issues, and provided backstop and confidence. The whole office is like a seamless team with clear division of responsibilities and cooperate whenever needed. In my search for housing, I worked with several realtors, including 3 big names and several boutique offices. Aliga stood out as the most professional, reliable, and client-oriented company, and it leads the second by far. Now that we have run the entire process from house showing to registration, we are in the best position to recommend Aliga without any reservation to anyone who happens to search for a home or wants to sell a house. You will find it a crown jewel and you will never regret working with them. Even to this day, we continue to feel extremely lucky to have met and worked with Aliga. Jason, Nancy and Jun

From the owner: En Àliga Real Estate no acumulamos propiedades, gestionamos cada una con responsabilidad y detalle…read more Desde hace más de 23 años, asesoramos a quienes quieren vender, comprar o alquilar en Barcelona con un enfoque riguroso y adaptado a cada caso. No trabajamos con prisas ni con promesas vacías. Escuchamos, analizamos y actuamos con criterio, porque cada propiedad tiene su contexto y cada cliente, sus motivos. Trabajamos para que cada paso tenga sentido. Y resultados. Hablemos.