Bruce is all about the customer. He takes his time and is very thorough. He is licensed and insured…read morewhich makes it even better. He explained things and and answered all the questions. Highly recommend.

Matt was very professional and helpful and this helped us greatly in the negotiation process with…read morethe seller. We highly recommend Matt, he goes above and beyond! - Greg and Cathy Bonin

We recently worked with Jim on our home inspection and had an excellent experience. He was very…read morefriendly, knowledgeable, responsive, and did a great job of walking us through everything during the time of the inspection. We also got our full report within an hour of our appointment. Highly recommend using Jim and Premier Home Inspection!

Very knowledgeable and friendly. Took extra time to explain everything in detail. This is who I…read morewould go to for any home inspection.

So inspector Ben came into my house to and left the heat running at higher temp that I had. Ripped…read moreinsulation around my attic door left lights on and left gate to my backyard open and I was unaware and my dogs got out. Then on top of it all, the inspector report shows issues with windows and there are pics to show the damage. Which I have no issues with! Now my roof is 11 years old and they are saying I need a new roof year there are no pics to show any damage. If ur a seller my advice is beware and put cameras in ur house to watch how much they disrespect it.

Ben recently carried out a very concise and professional home inspection at a potential 1st time…read morepurchase that I've been living in. He was extremely thorough and answered any questions I had throughout his time here. All modern equipment was put to task and his report was presented to me swiftly to take to the seller. I would strongly recommend his services to anyone looking. Ben!

Called Strictly Chimneys and spoke to Mike about turning up and cleaning a gas fireplace system for…read morea house I recently moved into. Though he specializes in wood fireplaces and would not be able to assist with my request at this time, he spent quite some time on the phone with me answering the many questions I had about my fireplace, and how I might be able to get it up to snuff. So rare to find a professional who is willing to give such detailed advice with no monetary gain for himself, and it was very obvious that he really knew what he was talking about. I may change my fireplace to a wood burner at a future date, and if I do, I will absolutely give this man my business. My gut tells me that anyone else wouldn't regret doing the same. I recommend Strictly Chimneys for sure!

I bought an older ranch style home recently and had the chimney cleaned and inspected by Strictly…read moreChimney's. I liked their honesty and expertise. Mike and his crew are professional and customer friendly. Pricing is very reasonable too. I hired them afterwards to complete the recommended chimney work: rebuilding 10 rows of brick, plus I added a chimney cap. I feel very pleased with their services. They only repair what is necessary and Mike always answers or returns calls promptly. Highly recommend!

Dave is really a professional and knowledgable building inspector. Him and his company were…read morereferred to my husband and I by my niece and her husband after he recently completely their home inspection. He really took his time going through the entire home inside and out. We could tell he really enjoys and cares about the services he provides. He made sure we were aware of what he was doing and what he was looking for. We felt very comfortable asking him whatever questions we had and he had no problem answering them. The inspection report was available to us earlier than we were told. It was extremely detailed with photos and easily understood. We will refer him to everyone we know and will definitely call him again!

After Dave left, my wife turned to me and said, "I don't think there will be anybody more on our…read moreside during this whole process than Dave." Dave was thorough, reassuring, and knowledgeable. He gave great advice, addressed all of our concerns, and made a few practical suggestions that will likely save me thousands of dollars. We're embarking on an ambitious remodel, and he gave us an excellent sense of our current state. If we buy another house in the area, I won't hesitate to call Dave first, and I will heartily recommend him to anyone who will listen.

James just completed my inspection and I loved how thorough he was with everything! He took his…read moretime with each area and explained what it went along with different ways you could fix the issues. The report was very easy to read and was very well put together. I would highly recommend JRV for your inspection!

Jim was personable, patient to tackle concerns and explain rationales. He was also very thorough in…read morehis work as well as knowledgeable. I wouldn't hesitate to hire him in the future, as he provides quality work.

I attached photos of the conversation between the water heater manufacture Bradford White to…read moreconfirm that Paul Farrell has no idea what he is doing or talking about. I found out through the company that the water heater was manufactured in 1995, on the report and emails that I have, Paul continues to state that the water heater was manufactured in 2015. Stay far away from this guy and his business. You will regret dealing with him.

Another lovely update: I see your message about checking the downstairs thermostat. Would you…read morebelieve that today we found out that the heat WAS NEVER HOOKED UP in the basement and that the thermostat was just a dummy thermostat? I'm guessing you'll deny that one too, but did the boiler kick on for you? Did you know this? All last winter we never realized that; and now a heating company is hooking up the zone. You are the worst inspector I have ever seen in my life.

I cannot recommend these folks enough. They were so knowledgeable and thorough, explained…read moreeverything to us in terms we could understand and gave us many tips about things to keep an eye out for down the road. Well worth the cost, we highly recommend!!

Best in the biz, we've used them for 20 years and Mr Reilly regularly finds issue other co's might…read morehave missed. Very knowledgeable and trustworthy too

Andersen Window PAIN…read more Imagine a 12" x 12" pane of glass being heated with a high-powered sun lamp on one side. On the same side, a thermometer gun points at the glass, showing the temperature rapidly increasing. Then, the thermometer is switched to the opposing side, showing a rapidly decreasing temperature. It would seem that the glass effectively blocks the heat? Such was the sales pitch by Renewal by Andersen. Convincing as it was, the thought of getting swindled by Renewal by Andersen in Cromwell was the furthest from my mind when we agreed to have our Bay window and the adjacent dining room window replaced by them, despite the $10K plus cost for both windows installations. Although the $10K price tag was prohibitive, the idea that it would generate savings over the years by decreasing our heating and air-conditioning expenses was appealing. And so, influenced by the persuasive demonstration their salespeople had earlier made, we proceeded. You get what you pay for. Isn't that how the adage goes? And yet we didn't get what we paid for. On the day of the appointed installation, the crew supervisor knocked on our door to inform us that a terrible mistake had been made: the delivered windows were the wrong dimensions and consequently would not fit, necessitating a new order to the factory that would delay the installation for a couple more weeks. Where the error occurred, in the measuring process or at the factory, they wouldn't say, except that back in Aug 3, 2017 at 12:36 PM, I received the email below, "Thank you so much for choosing Renewal by Andersen as your partner in this project of replacing your windows/doors. We are committed to doing an extraordinary job for you. This email is confirmation of your appointment with our construction manager SW CT- Dennis Edgeworth for a Pre Install Inspection of your windows on Tuesday, 8/8/2017 at 3:00 PM. We look forward to seeing you then". Best regards, Stephanie Secino Director of Operations Did Dennis Edgeworth, the construction manager incorrectly measured the windows? On the day of the second installation attempt, I observed the crew reusing the old insulation materials on the "new" bay window which made me wonder. IS the so-called "new" bay window they installed not really new but is a reject, which Andersen is trying to get rid of, stealthily? Later that same day, my wife and I were once again subjected to another disappointing incident when one of the crew members knocked on our door that early morning asking if he could use our bathroom explaining with a sense of urgency. We never anticipated that, but it led us to wonder if the company standards Andersen Windows purportedly embrace are mere marketing hypes comparable to a magician's 3 card trick? Unsure whether it would be best to question their slipshod methods then or there, I ultimately decided that a letter to the CEO of Renewal by Andersen's parent company, Jay Lund, would be a better approach. It, disappointingly, was not. When the Fall season arrived, it became obvious to us that both windows Andersen had replaced were not effectively blocking the outside temperature from radiating inside. Unlike the sales team's demonstration, which showed a window pane demonstrating great efficiency, the cold was pouring in. Could Renewal by Andersen be that crooked? Did Jay Lund, its CEO, have any idea about the crummy work and the crummy product he was peddling? A good reputation takes a lifetime to build but a second to destroy. Surely he must know that. Seeing their television commercial this past January prompted me to renew my effort for a redress. Since that time, I have met with their representative from their Cromwell office twice and in between have received text messages from their installation department pressing me to agree to a repair, repairing what exactly and how, they were unwilling to say, despite my repeated request (3 times). Having little to no confidence in the quality of their work, it doesn't make much sense to agree to a repair job, the function and usefulness of which, the company can't even explain. It would just mean more workmen in our house, doing their "best work" in our bathroom, while doing little to improve our very expensive inferior windows. We were fooled once, and we certainly won't be fooled again, which begs the question if we were the only ones victimized by Andersen Windows company? Oni Sioson East Haven, CT. 06512

Since October 3, 2021 I have been awaiting a return phone calls after numerous phone calls to this…read morelocation and corporate in the regional office in Rhode Island. not one person except sales person has had the decency to return my phone calls not corporate not regional and even less from this facility and therefore after experiencing deplorable attention to a situation where I am purchasing or was purchasing a $15,000 door now they want to play the game I'm totally ignoring any phone calls and for any voicemails I have left with over 10 phone calls. Door was ordered June 26 and was told it would be installed within 90 days. on day 97 I called to be told and I said wife the answer was I don't know it just says we don't have it yet but the person stated they were unable to find out. I asked for a supervisor and I was told the supervisor will tell me exactly what she has just told me and they have failed to pick up the phone every single time I have called. The salesman has always reached out back to me but can only do so much. this company is unable to deliver the door the door and unable to install it and as of this point continues to provide indefinite information. Due to the deplorable customer service this entire company has provided in finding a resolution or even a proper appropriate justification for not having contacted me before I reached out to them then makes me weary of what to expect in the event of an issue with my door. I have clearly told customer service salesman corporate etc and that I do not wish to continue my relationship with this company and therefore requested the funds be returned to me immediately. I will update in further datails my continuos fiasco as it continues. They may have had good reviews before but apparently somebody has fallen off the wagon and the customer service and or product is absolutely disgusting! feel free if you have any questions But don't fall prey to the hype,!