I have to give Lucy and her crew a Double Thumbs Up!! I had some really tough areas that I needed cleaned and they came in and worked miracles in every room! If you want your home cleaned thoroughly and professionally, do yourself a favor and give them a call, you will not be dissatisfied! Thanks again!! read more

BEWARE BEWARE ...Lucy and her crew cleaned our house a handful of times. The cleaning was good and thorough; however, the physical house damage and threatening/aggressive text messages turned the experience into a negative one. We had shelves built in our house and had a crew do a full dust cleaning before our routine service. Lucy tried to shadily charge us for a post construction cleaning. I politely asked why were we being charged $100 more than our agreed price she responding with "because your house was filthy." I don't know about you but I take offense to someone calling my house filthy when it is cleaned on a regular basis and Lucy was merely contracted for a monthly deep cleaning. After our correspondence I received a template email stating "we will not longer clean your place," which I think we can all agree is an extremely classy way of conducting business after being called out for attempting to overcharge someone. Lucy will tell you how much she cares about her business, but the problem is she more interested in arguing and nitpicking each and every detail that she is extremely off-putting and unprofessional. So if you want a cleaning service that will damage your walls, cancel on you last minute, insult the cleanliness of your house, argue incessantly via text message (which are green and come in random order so you need a PHD to decipher) and overcharge you without your consent, then look no further.... you have found the perfect match! read more

So happy with Lucy & housekeepinking... i have had other cleaning people & they are very thorough & organized~ my house sparkles & smells so fresh!!! they are always on time every other week & they are in n out which i love... she has also managed to repair some spots on my hardwood floors & my counters look like brand new along with my 16 year old Viking stove that she restored read more

These ladies came out to my home and did an amazing job. I came across their listing on Groupon and contacted Lucy to make an appointment. Luckily they had a cancellation for the next day and were able to clean my place the next day. I was overwhelmed because I work and have two kids at home and couldn't make time to get to the foundation. read more

Worst cleaning experience I purchased a 3 hour Groupon and they spent 1 hour cleaning she also mentioned the Groupon was for 1 bedroom apartments. So I told her to just clean my bathrooms and kitchen. The bathroom were cleaned good by her helpers. But the kitchen the owner cleaned looks worse she couldn't even sweep all the crumbs she left on the floor. It was a wasted I don't mind paying for good work. I even was going to give them a good tip until I noticed the kitchen didn't even looked clean. She also needs to change her attitude and be a bit more friendly. Wouldn't recommend at all. read more

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Warning, long post but this hard work warrants attention. TL:DR summary - these ladies work their a$$ off. Wow! At my age I have dealt with many different housekeepers over the years, .but truly, never have I encountered such a thorough clean from a housecleaning company. Lucy and Vivi are amazing. They run through my house to make sure every minute is engaged in cleaning something. They cleaned the sills of every window, wiped down light switch panels, scrubbed my shower so clean it totally shines, Even my husband's shower, which was a tad gross from water residue and tougher to clean,came out not just clean, but shining clean. They appear to have used bleach, perhaps, on all the shower heads to rid them of soap scum. My old cleaners did a decent job and I liked them, but there was always loads of little things I would have to take care of after they left. As an example. My dog's food bowls are on a Rubbermaid tray in the kitchen, hopefully to catch drool and spare bits of food. My former cleaning ladies never touched it. Luci and crew did clean it without my having to ask. It's a small think, but it's so helpful to me.l Last week they opened all my cupboards in the kitchen and wiped them down. They took my silverware and utensils drawers and cleaned underneath. (Took out all the silverware etc., and cleaned the drawers). They cleaned the sills of every window, wiped down light switch panels. My house can be hard to clean partly because of the the ridiculous amount of stuff that my husband and sons collect (bobble head dolls, board games, etc) but they manage to undust it all. We also have a lot of artwork, which all passed the finger across the paintings tests (no dust). My house is long overdue for new carpet and a paint job, but in the meantime, Housekeepink is keeping my home as sparkling as they can. They text me when they are on their way, along with text reminders the day before to remind me. They text me again when they are a 1/2 hour away. Payment is via Venmo (it's like PayPal). Makes it very simple, I can even add tip through the app. The owner, Luci speaks English, which does make communication easier (I took French in High School). They are a bit more expensive than previous cleaners, so I was hesitant at first. I used a Groupon coupon which made the first cleaning inexpensive, and totally hooked me. Even my husband agrees that they are well worth the money for the level of dedication and pride they take in their work and how excellent their work product is ...my clean house. read more

WOW! I have searched high and low for someone like Lucy and her crew. When I tell you that I have found the housekeeping crew I have been searching for and praying for for a long time you can believe it's true. These ladies are the best and most professional also the best and most fairly priced and most respectful through and detailed housekeeping service I have ever used and I have been on my search for at least 3 years straight. I personally go on record giving them an A+ and I hope you give them a try. Your will not be disappointed. Thank you Lucy & Vivian!!! read more

HousekeePink is by far the best cleaning service I've ever had! I tried out several, and decided on this company. They are very organized, they bring all the supplies, and are very thorough! Thank you Lucy! read more

Lucy, Vivi, and Doris are beyond amazing. My wife and I thought we can regularly keep up with cleaning duties but after the first couple of times with HousekeePink, we were convinced that we couldn't do as good of a job as them. They always perform a thorough cleaning and never miss a spot. We're pleasantly surprised each time when they clean and organize neglected areas, i.e. under the sink, drawers, etc. It's easy to coordinate cleanings with Lucy, and she conveniently sends a reminder just before the next cleaning to confirm the date and time. Above all, Lucy, Vivi, and Doris are sweet, kind, trustworthy, and dependable. read more

Lucy has been taking care of our homes for a long time. Punctual -Great attention to Detail - very knowledgeable of which products to use for different surfaces. Our homes sparkle. During these difficult times Lucy and her team had masks, gloves and booties. Total peace of mind. Thank you read more

Lucy was great. She came last minute and did a bang up job. I'll be calling her again.

Lucy and here team stayed 30 minutes longer to complete an exceptional job and made sure to explain what they were doing which I appreciate. Spotless work and spot on communication. Great job! Ailia read more

Hi, this is one of the rudest self entitled service I have dealt with recently. First, they called and said that they will be late for the appointment. I had to take time off from my busy schedule and then they tell me they will be late. Second, they send me a text telling me I was rude because I complained about them being late. So I canceled the appointment and told them I don't need that kind of attitude from a cleaning service. AVOID AT ALL COST. read more

Just had my windows cleaned by Lucy and her team. I live in Hermosa Beach and have a full ocean view on the 3rd floor so the dirt and grim builds up. They did such an amazing job, inside and out, she could not have been any more polite, professional, fast and diligent. They also cleaned the mirrored closets in all 3 bedrooms free of charge. The price was very fair and I would recommend her and HouseKeePink without hesitation and will definitely be using them again. Great job. read more

Amazing service, very professional and we were extremely happy with the cleaning service four home. They did much more than we had expected, windows, underneath the cooker, microwave etc. I was a little apprehensive initially due to the request for a deposit to secure an appointment, however they arrived as scheduled and communicated in advance to provide us with enough time to plan accordingly. We are definitely going to be using their services again going forward. read more

Lucy is very responsive and has great communication. I hired Lucy and her team to do a deep cleaning of my house and they did a great job. Straight forward pricing and easy to make an appointment. read more

Lucy was very professional and thorough with communication. My husband called me when the team ( lena and Vivi ) arrived and was excited about how prepared and professional they looked. They were finishing up when I got home and the place looked spectacular! The crew did a phenomenal job and I'd be glad to hire them again or schedule them as regulars. read more

I had been trying to find a great housekeeping service for a whiiilllleeee!! I no longer have to look. I have found them. Lucy and her team do an amazing job. From scheduling to communication before the appointment to meeting your needs during the cleaning they really do go above and beyond. Their professionalism is unmatched and they were also patient and kind with my rambunctious toddler. I will definitely be using them often. read more

We are so pleased with the cleaning services that Lucy and Vivi provide. They both go above and beyond to ensure that their customers are extremely satisfied with their work. We highly recommend their services. HousekeePink Services is definitely a keeper! read more

The ladies arrived early and came ready to work. I showed them what I wanted done. They did everything I requested and more. They noticed that a shower door needed attention and cleaned it. That bathroom was not on their cleaning list! Because they did more than I requested they went a few minutes over, Lucy said they wanted to complete the job but were not going to charge for the extra minutes. I had them come to do specific tasks that I did not want to do. I am very satisfied with their work and do plan to use their service again. read more

I had a wonderful experience with Lucy and Vivi. Housekeepink is very professional. My place was in desperate need of a deep clean. I'm very picky about who I feel comfortable allowing into my house, but after I spoke with Lucy on the phone, I immediately felt comfortable. Lucy and Vivi knocked everything out in 2 and a half hours. They are so detail oriented! I love the work they did! They are professional, polite and extremely thorough. The ladies were so sweet and positive, which is nice when you're bringing someone into your home. After trying several cleaning companies, I finally found one that I trust to hire again and again. I highly recommend this company. I recommend calling Lucy directly to book them. read more

Lucy is amazing! I initially found them on groupon after trying a few disappointing housekeeping companies. I was amazed how responsive, how prepared & professional, and how respectful and detailed they are with everything! Lucy is easy to communicate with and takes such a great care of your place. She is very knowledgeable with all the cleaning chemicals and supplies, and also she comes very prepared!! She brings everything. Our house was crazy mess when they first came, and they did excellent job cleaning everything! We were so happy with the results. The price is reasonable, and the level of service is 5 star, every time! We will be using HousekeePink/Lucy for as long as we live in a house :) Thank you, Lucy, for being so amazing! We love you and your services. read more

I was introduced to house keepink services via groupon and scheduled them for this morning. Lucy and one person showed up right on time and did an amazing job. I had groupon for 2 hrs and told them what my priorities were and few low priority items if time permits. They worked efficiently and completed all tasks on my list with high quality. Really liked their work and will call them again. Great job and thank you. read more

I was looking for a good reliable cleaning service to clean my house. I called several companies but after talking to Lucy from HousekeePink Cleaning Service I decided to go with them and I'm glad I did. They were prompt, professional, and took pride in there work. I would highly recommend HousekeePink Cleaning Service to take care of your cleaning needs! read more

I was in the middle of a move and super stressed about the place I was moving into. It was filthy! Lucy and her partner came in, cleaned, organized and took a serious weight off of my shoulders. They were a pleasure to work with and went above and beyond to make sure I had a clean place to settle into when they were done. Lucy even cleaned the cabinet under the bathroom sink! I really appreciated their help and will definitely use their services again. read more

This team has been cleaning 3 of my properties for years and I wish that I could give 10 stars! They go above and beyond. Of course, my home is spotless after they leave. But beyond that, I love that I have people in my home that I not only trust, but really like as people. Recently, this team prepped a house for a real estate photo shoot, and I barely recognized the home when I walked in. This is not a cleaning service. This is a housekeeping relationship, and I really don't know how I got so lucky as to have them in my life! Great work. Great people. Much appreciation! P.S. They also do professional exterior window cleaning! My home never looked this good before I met them! read more

Lucy and her team did a great job in deep cleaning our house. They even stayed behind after their scheduled hours to do a walk through and make sure everything was cleaned properly. I look forward to using their services again. Thanks Lucy! read more

Lucy and her team did a move out deep cleaning on a condo I was renting. The kitchen was probably the most difficult area because I tried everything to clean the stove with no real success. When the team was done the stove looked like it did when I first moved in ten years ago! read more

I absolutely love Lucy and her team; they're very punctual, professional, friendly and COVID safe. I love her special ways on how she's able to remove stains and buildup over time. She cleans from top to bottom, so if any one needs an reliable and consistent house keeper don't hesitate to contact "HousekeePink services". read more

They do such a thorough and great job. I have two 15-month olds, two dogs, two cats, and work full time, so my house is always a disaster. What Lucy and her partners are able to do in 3 hours would take me a month. They're so thorough and also very conscientious about products that are safe for kids! Highly recommend! read more

Lucy and team did an outstanding job in my home. My place desperately needed some TLC and not only did they deliver but went above and beyond to help me get my home into the state I needed and wanted it to be. Lucy has exceptional skill but also an exceptional heart and you can tell how much she cares by the detailed work that she does. I will always trust HousekeePink to make my home the most comfortable and clean it can be. Highly recommend! read more

Wonderful service! I hired the HousePink team for move out cleaning service and they exceeded my expectations. Pleasant , professional, on time and hard working - Highly recommend. My condo sparkles and is completely fresh and clean! read more

Lucy and her team did a fantastic job on my parent's house. Lucy met me for a house walk through to make sure all aspects were covered. Her communication during the whole process was great. We did a second walk through when the work was completed and the house looked great. Lucy was very professional throughout. read more

I was Introduced to Housekeepink via Groupon. Initial interactions with Lucy--a nice lady, seemingly... We communicated via text and a few phone calls. Right up front, I was asked to undo my Groupon... and pay her the money instead of Groupon because she was not going to make much money, if at all, as Groupon takes the majority of the money when one buys a coupon through them. She said it was because she was 30 miles away and that was just beyond distance for her to be able to take the job at my location. I wasn't able to undo the Groupon. Then, she asked me to make it worth her while and hire her cleaning crew for two hours on the same day the windows were to be cleaned. I felt badly and waited til I could actually afford it. Admittedly, our exchanges went on for quite a while, as I was doing a lot of traveling...and nearly 3 months past before we actually made an appointment The appointment we made was for three weeks away. When the appointment was to occur, my Groupon would have expired. But she didn't mention anything about the expiration at that time--She calls me a few days after it expired 2 days before the job and says "by the way when our cleaning crew comes you'll have to pay us full price". Looking at my text messages I could see that she had not gotten back to me at one point regarding an appointment for 10 days so I said why don't we just call it even and use the 10 days that I didn't hear back from you? She refused.... insisting that had to pay full price, and forfeit the Groupon. Sadly, our windows are still dirty my house is pretty clean though I was actually going to have a cleaning crew come in to make it a little cleaner but more to make it worth her while. Oh well. read more

They did a great job on our house. They were very professional and took pride in their work. Will use again very soon! Thank you!!

The best! All of the other 5 star reviews are accurate. Lucy was exceptionally thorough with communication. Her and Vivi were prompt, friendly, and did a great job. I've worked with a couple other cleaning services in the past, but I can confidently say that I'll be sticking to Housekeepink from now on. Reasonable prices too! read more

Lucy Castillo and her team are punctual, efficient, and professional. I love this service because when they leave my house it is gleaming, with mirrors and kitchen shining. I have been using this team for a few years now and am always happy with the outcome. I also like that other services such as window cleaning are offered--easy to schedule and they do a terrific job. I'm always happy when cleaning day rolls around. I like the team--great people and nice to deal with, too. I highly recommend this business. read more

Lucy and her partner did an amazing job at cleaning our apartment in dtla. They arrived on time and did so much in the two hours they were there. I definitely recommend Lucy and her team. They are trustworthy and efficient. I just scheduled our second cleaning with them and look forward to their service! read more

Just had my house cleaned today. Super happy and pleased with them. They were very professional and got the job done fast, efficient and clean . I like how they also texted to confirm the appt and then let me know 15 mins prior of arrival. You won't go wrong hiring them. I plan to hire them regularly now. read more

Honestly this review is such a pleasure for me to write it's very rare that you meet people who take pride in what they do for a living, great work ethic and are fair with their pricing! I've work with Lucy and the team several times and have never Been disappointed. I would highly recommend Housekeepink Services for any of your cleaning needs top to bottom windows inside and out. read more