Called and got same day appointment for eyelash extensions. They came out beautifully! The owner…read moremade me feel comfortable during the 30-35 min appointment. She also gave me a COMPLIMENTARY eyebrow threading! I have been to many places to have my eyebrows done and they either end up being misshaped or not quite finished & now my eyebrows have never looked better ! I also have been doing the laser hair removal procedure on my underarms and after 8 paid sessions I didn't see the results I wanted so they made the ethical decision to give me 3 COMPLIMENTARY sessions. Everything goes great when in this salon.

I deeply regret choosing this place for treatments. During my consultation, I was assured RF would…read moreeffectively address my concerns, but after spending $960 on six ineffective sessions, my request to switch to microneedling was denied. I ended up spending an additional $224 on microneedling, bringing my total to over $1,300 in two months, with no results. I was later offered a modeling agreement, under the promise of 2 complimentary facial treatments, including a facial the same day. Trusting this, I signed the agreement and had the facial, only to be charged $79 afterward. To my shock, the owner jumped in to claim the consent was only for two extra RF treatments--treatments that had already proven ineffective during my sessions. On my last visit the owner admitted my condition is difficult to treat and RF results aren't guaranteed--information that should've been disclosed upfront. Adding to the frustration, the owner consistently responds with a generic apology to dissatisfied customers, showing no accountability for their practices. While Keiko and the receptionist were kind and professional, the owner's dismissive and inconsistent handling left me feeling misled and taken advantage of. I hope no one else has to go through this frustrating and costly experience.

I do not like giving bad reviews but I also do not like being treated rudely…read more We've come here quite a bit in the past , which equals a significant investment of money . We stopped for a while and just out of familiarity, decided to try this same spa again. Let me pause here to state that on many visits I was told by the staff that they were not certain how to do the payment method I was using for their system but we ALWAYS ALWAYS stopped at the desk to make payment. Fast forward to my most recent appointment where I was told would be free. We ended up getting a shot which I was under the impression was a sample but nevertheless knew would be no charge because Christy (the owner) said 'when you get your order in the mail you can give it back to me.' Also because the staff told me there would be no charge. By my interpretation that means no charge right? Because when we get our order, we are returning it. Ok? Maybe I missed something. When I told the owner, Christy, that I was told it would be free she sarcastically says to me 'where did you think the payment would come from? It has to come from somewhere.' I cannot spend my money with people who are sarcastic or rude to me. The Second issue is she repeated a few times that I had a balance from an old bill when I used to come there, which I did not know about and was not informed about. Her exact words were "well some people just run up out of here". That was the nail in the coffin. I have never and will never go into a business, use their service and "run up out of there". I am a business owner, I pay my bills and we went there for quite a while at the time. If my intentions were to steal services I wouldn't have been a return customer nor returned at this point. I've gone to the desk every single time on the way in AND on the way out. And as I mentioned earlier, many times those girls were young and had trouble manipulating the payment and didn't know what they were doing. That had nothing to do with us; we thought that we had paid and came back to our appointment the following week. We were never informed of anything afterwards. I'm fine with paying the past bill but will not be returning. Something I learned in Marketing 101 years ago was that 80% of your business comes from repeat business. I say that to say if I were a business owner, I probably would've not spoken to a customer like that and preferred to have them as a returning customer going forward. Lesson learned; very rude woman.I do not like giving bad reviews but I also do not like being treated rudely. We've come here quite a bit in the past , which equals a significant investment of money . We stopped for a while and just out of familiarity, decided to try this same spa again. Let me pause here to state that on many visits I was told by the staff that they were not certain how to do the payment method I was using for their system but we ALWAYS ALWAYS stopped at the desk to make payment. Fast forward to my most recent appointment where I was told would be free. We ended up getting a shot which I was under the impression was a sample but nevertheless knew would be no charge because Christy (the owner) said 'when you get your order in the mail you can give it back to me.' But also because the staff told me there would be no charge. By my interpretation that means no charge right? Because when we get our order, we are returning it. Ok? Maybe I missed something. When I told the owner, Christy, that I was told it would be free she sarcastically says to me 'where did you think the payment would come from? It has to come from somewhere.' I cannot spend my money with people who are sarcastic or rude to me. The second issue is she repeated a few times in this recent discussion that I had a balance from an old bill when I used to come there, which I did not know about and was not informed about. Her exact words were "well some people just run up out of here". That was the nail in the coffin. I have never and will never go into a business, use their service and "run up out of there". First,I am a business owner, I pay my bills and we went there for quite a while at the time. If my intentions were to steal services I wouldn't have been a return customer nor returned at this point. I've gone to the desk every single time on the way in AND on the way out (ironically even on this recent visit and was STILL told no fee) . Secondly, and as I mentioned earlier, many times those girls were young and had trouble manipulating the payment and didn't know what they were doing. That had nothing to do with us; we thought that we had paid and came back to our appointment the following week. Third, we were never informed of anything afterwards-and its been two years, which validates that the issue is on their end not the customers'. I'm fine with paying the past bill but will not be returning. Something I learned in Marketing 101 years ago was that 80% of your business comes from repeat business. I say

Unfortunately, I have to give Christy a zero. I went there for Botox and filler and explained…read moreexactly what I wanted. She put the Botox and filler where she wanted it. $1,200 later I have no results whatsoever. She refused to work with me and make it good. Such an unfortunate and expensive experience.

Bob is an excellent massage therapist. He uses several techniques to solve many different muscular…read moreand joint issues. He explains why he is using a certain technique and He also has a pleasant conversational approach.

Every practitioner at this place brings something different and wonderful to a session. They…read moreconstantly add new techniques and services to bring the best for their clients. I had an hour and a half session with Peggy last week due to neck and should pain from a long commute. My knee had begun to really bother me also. She was able to work out all kind of tension and tightness from my shoulder and hips. I hadn't realized how tight everything had become and it feels amazing now to stretch. Her years of experience and expertise really made the session wonderful and very beneficial.

Clean, welcoming environment. I treated my daughter and sister to a spa day. Everyone enjoyed…read moretheir treatments. The rooms were clean and the prices are reasonable.

I'm in so much pain. I went in needing a derp tissue massage. Nowhere booking through the website…read moredid I see that they did not offer deep tissue massages. The form they have you fill out in-person states they do not offer deep tissue. When i walked in it was stressful. Every chair was taken. I finally get to the room. The linens on the bed were cold and damp. Why is the bed wet?! The massage was ok, but not nearly enough pressure. I feel letdown. It wasn't super terrible, but I do not see myself going back

I've gone to Azura Spa for 4 different sessions every week. Irina is an absolute brilliant…read moretechnician and has made my skin look smoother and healthier. She is very personable and extremely knowledgeable. Not only that she really goes the extra mile to make sure you are comfortable. I personally came in for the Laser Skin Tightening because of some lines on my face I wanted to soften. I'm going to continue to go every month because I'm seeing more improvements going to Irina then anything else I've ever done. I highly recommend the Azura Spa to others!!!

Amazing service done with my technician, Irina. She knew exactly what exactly what my skin needed…read moreand was able to personalize what my skin needed. Very personable and knowledgeable about her services.The room was very clean and smelled amazing. Also booked an appointment for full body laser and I cannot wait.

Kristy is awesome! I enjoy everything about my visit there, the chit chat, the ambiance, whatever…read moreprocedure I am having done and the pure kindness of who she is. When I'm in need of a little boost either for my face or my spirit I know I'll find it there! You cannot go wrong if you try one of the many awesome procedures Kristy does! I cannot say enough positive things! Wish I could give her ten stars!

I have short lashes and went for a lash tint. My lashes are more noticeable, and the darker color…read morealso acted like a sort of eye liner giving my eyes more definition. Thanks Kristy!

Disclaimer: This is only the experience with their Groupon and Jennifer btw…read more It's a pain to schedule an appointment because they do not respond for weeks. They are not professional at all and are impossible to reach by phone. I do not recommend at all.

I came in to Jennifer today to take a few inches off and clean up my layers. She did a fantastic…read morejob and was incredibly welcoming, I'll definitely be back! Went back on 6/11 and she did a great job shortening my hair and framing out my side bangs that are growing out!

I have had many massages, but my massage with Kaitlyn at Platinum Bliss was one of the best I've…read moreever had. When I described my muscle pain, she knew exactly what to do. She talked me through each release and gave me great feedback. Her pressure was firm without being painful. I will definitely be back.

Had a wonderful experience with this spa. Corey exceed my expectations for my first time going…read morethere. Very professional, very clean/ sanitized environment. Definitely will be setting my routine spa appointments with them. Highly recommend-great customer service as well. All around I was very pleased and will be a repeat customer.