Do you see how many 5 stars?…read more It's because they deserve it. Honest, efficient and fairly priced service. I've had them repair many of my devices. They offer OEM parts up front with good pricing, not upsell. More Than a Fox is my choice. Cracked ipad display and bent frame. Repaired with OEM screen and frame straightening.

First time using this company and found using Google/Yelp search. Elad (Tech) responded and…read moreserviced my broken Kitchaid refrigerator. He was professional, friendly and respectful of my home. My freezer department was failing to remain frozen. The upper ice maker also had stopped working, but it was a secondary issue. Elad diagnosed the issue and gave me an estimate for the freezer department repair. Parts were ordered on a Thursday and the repair was completed on the next Tuesday. Elad also told he believed the ice maker would start working within a week, as he felt the repair completed were related. He also gave me a second estimate in case it didn't but suggested I wait. The ice machine started making ice after 5 days which was a great ending. Very impressed with this company and Elad. It is a pleasant surprise to find a technician with integrity that doesn't make unnecessary repairs. I highly recommend this business and would use them in the future if needed.

Fast WIFI! Yes!…read more We've had so many problems with WiFi. Spots in our home where it wasn't strong. Spots where it went in and out. We bought the latest, greatest equipment (we thought). Still not great. Kevin fixed this. He had us send it all back to Amazon. He told us what to buy instead. He set it up for us. Now we have great WiFi all over the house, upstairs, downstairs, garage. Then today, he helped me set my new computer up with email (complicated, 9 accounts, all feeding into one Exchange server). He did it remotely. We had to solve a problem that Google didn't give an answer for. Good work!

What great service, their response time was super fast and they came out to evaluate my needs and…read moregave me a quote. He helped me pick out the right hardware which I picked up. He came back an hour later and worked very hard on the project. First class, will use again for sure! Thanks!!

In the past I used a on site repair service which turned out to be a tremendous mistake it wasted a…read moretremendous of my time and it was very expensive My best way to describe that was all talk no performance This is the second time I've used Kevin's and I regret not just going back to them in the 1st place I had a cyber attack in November of 2025 which cleaned out two of my favorite computers which I used for my small business and the on site cost me a lot of time and money to get me nowhere and I'm still not 100 percent back until I went to Kevin and they were extremely affordable Cost me a fraction to get both machines up and running and I am back in business completely they restored all my data assured me there was no virus and the the computer which is an Intel nook is just running perfect so I highly recommend them and if I ever have any issues again I know where to go and I know whom to stay away from So enjoy all right thank you so much talk soon bye now Tim Torbenson

Unbelievably great service when I was in crisis with email and new products. I came in to the San…read moreClemente office, probably five times in May and June and everyone was extremely helpful, especially the general manager. I would never go anywhere else, but Kevin's now. I bought a new MacBook Pro from them and bought a new iPhone 17 from Verizon and they helped me fix that up as well.

Eddie has been most helpful. He didn't even wait till next day to come to my house. He called me…read moreand we went through the issues I was having remote and tried to fix my Teams. He was very patient and walked me through the issues and what I needed to do next. I would highly recommend Eddie to anyone with software problem.

Eddie Taylor is a top-tier professional who transformed our home network in record time. We have a…read morechallenging layout that previously suffered from spotty WiFi, but Eddie managed to set up a comprehensive mesh system and handle all the internet provisioning in just a two-hour window on a Saturday morning. He also implemented a firewall to help us manage our children's social media usage, providing both security and peace of mind. What truly sets him apart is his willingness to educate; he walked us through the administration side so we could handle things ourselves moving forward. His efficiency even allowed me to stay productive and get my own work done while he handled the technical heavy lifting.

Friendly FixIT totally saved me! I had an issue with lost data and I could not for the life of me…read morefigure out what went wrong. I had some network issues and everything crashed. Daniel was able to get everything back up and running as well as recover data I thought was lost for good! Timely, reliable, and will definitely be using their services any time I have an issue!

I called and spoke with Dan (I believe it was Dan). He was the most arrogant person I have spoken…read moreto in a long time. I asked what I could expect for the $249 fee, and he was insulted that I would even question this. During the short conversation that I was "privileged" to have with him, his terrible attitude was insurmountable. Before I was able to describe what I thought the problem might be (to see if he might be able to fix it), he hung up on me. I would NEVER do business with a person like this, regardless of how competent he thinks he is.

My work laptop died and I brought it here for repairs. The memory failed and they suggested to just…read moretransfer data off as replacing the soldered memory was difficult and expensive. I ended up buying a new version of the same laptop to transfer the data over to and they did all the work very quickly which helped me get back to work quickly.

I dropped off my laptop because the battery was not charging after I installed a new one…read more The tech called me a week or so latter and said it wouldn't boot up and that the motherboard was fried. I picked it up and when I got home plugged it in and after a while it booted up. I installed another battery and it now works perfectly. It cost me $50 at Kevin's, not worth it, don't go.

Great price! Great fast service! Was quoted over twice the price at three other locations. Was…read moredone in an hour

This is for the Mission Viejo one since the San Clemente one closed!!!…read more Which was where I thought I was calling. Unprofessional and disorganized!!! I brought my computer here a couple of months ago. I drop my laptop off on a Wednesday afternoon. I walk in and its a little busy. Good sign. I wait a couple minutes and I'm finally greeted by a young guy(not the owner). He says it would be another minute. This man walks in and starts asking about some gadget he had heard that they made there. So the young guy starts talking with him. Shows him the gadget. 10 minutes later he comes back to help me... Isn't there an unwritten rule for first come first serve for your customers??? The guy didn't even buy anything. I start explaining the problem I'm having. He thinks it's the back light. I tell him it doesn't work even when it's plug into a tv with HDMI. So he says it could be the motherboard but they would do a dialogistic. So he plugs in my laptop with my cord and looks at it for few minutes. Then has a girl give me a claim slip while saying they will give me call within 3 days. I leave. The Following Wednesday (Full 7days later) I call and leave a message Just asking for an update since I had heard anything form them. Call again on Thursday (day 8) speak with a girl who tells me the tech wasn't in but he would give me call. So Friday (day 9) I call again no answer, left another message. Saturday (day 10) I call again! Finally I get a hold of the tech. He tells me he as already called and talk with me. Why would I have called you everyday for the past for 4 days if I had talked with you? I ask what my options are. And again he says "we've already talked about this and that I had told him to back up the pictures and documents" now I'm Restating sir you haven't talked to me. But I ask "if that's what you can do, how much more will this cost?" He says he doesn't know and would have to call me back. :/ No call back! AGAIN! On Tuesday a full 13 days after drop off I just go in. I wait about 10 mins and am finally helped. The tech comes out (also happens to be the owner). In a rather rude and annoyed tone he Again tells me he called me and I told him to back it up but I then called back saying not to... When I just wanted to know how much it extra it would be. After debating this again in person I'm fed up and over being treated like idiot. I just want to pay for dialogistic and be done. They get me rung up and I have my laptop in hand and realize I was not given my cord. So ask about it. The owner rudely say he has a universal cord and doesn't take cords. Ok that's a great policy if only your guy had told me that two weeks ago when I left it here with my laptop. My laptop was dead so I decided whatever I didn't need anyways. So I left. Thursday I get a text message saying they had found my cord and that I can come get it. I went in Friday and they apologize saying the slip had been torn off the cord. I'm not giving 1 star because they did find my cord.

Amazing customer service, fast shipping, techs on hand, store website always has exactly what I needread more

Very nice people and very helpful. I brought my lenovo laptop in for service and they did the…read morewarranty work and Chris really went out of his way to put a fire under lenovo to ship out the back ordered part and got the job done quickly and well. I definitely recommend this place if you need computer repair and/or services. Thanks people! I really appreciate the extra effort!

I recently had a fantastic experience with Kevin's Computer Service at the Dana Point Location. My…read morelaptop was running hot and extremely slow. I use my laptop every day for work and I was dreading having to drop it off somewhere, not knowing how long I'd be without it. I stopped into the Kevin's on Thursday to ask about the best way to get my laptop taken care of while minimizing the time I'd be without it. I ended up dropping it off on Friday and it was done by the next day. The service was excellent, the price was reasonable, and my computer is running perfectly. Thanks so much to the team at Kevin's in Dana Point!

These guys always get my computer back up and running. Sometimes they are busy and I have to wait a…read morefew days to get my computer back, but it's worth having them do it right. Smart crew! Thanks guys. Kevin's has been my go to repair and custom build shop for years.