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    Hourglass Diva Med Spa

    2.5 (19 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Hourglass Diva Med Spa

    Blemish camouflage

    Permanent makeup application

    Permanent makeup consultation

    2 More Services

    Permanent makeup touch-ups

    Therapeutic massage

    Hourglass Diva Med Spa Photos

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    Andrea C.

    Sadly the customer service level is just not there! I called and the person that answered the phone had an attitude. My concern is that the new location is NOT posted on their IG account AS RECENTLY Moved. I visited the new location back in March after the opening picture was posted. To my surprised it was closed with a coming soon sign... As a customer-- just confusing!!! So today I looked at their IG and didnt see we are open in Linden!! Sooo I decided to go to Union after calling multiple times!! The voice mail doesn't have the new address???? Why not???? This is a basic business move. Google has the wrong location which might be out of their control but they can control the rest. The OWNERwas there when I walked into the Linden office and she lacks C/S. First, I just wanted to see the Fajas and with a dry face "do you have an appt? I responded no... she asked what size and said I will be back... what happened to basic human greeting!!! (smile, hello, what can I do for you?, how did you hear about us?, Take a brochure..., we offer these services, etc...) A few minutes later comes out and showed me the only style she has. I shared my feedback with her and she was argumentative, dry and indifferent. Therefore, I will gladly take myself where I am valued, respected and appreciated not only as an individual but as a customer. Fyi- the place looked clean and neat. Even the posting on Yelp has the wrong address smh...

    Drove two hours to be told two patients fresh out of surgery did not have an appointment which was scheduled through text (the business preferred method of contact) and that we should return another day. This business has a new partnership with a well respected surgeon and are prepaid for any patients sent to them (there's no other option) and likely turned us away for more money. These were post op treatments by the way. We were given an appointment 2 hours later after we mentioned we would be contacting the surgeon and I cant even explain the mess that followed. The business is in the cramped basement of Illusions hair spa and had no air conditioning or seating space. Receptionist asked who she spoke to over the phone and began berating one of the patients who were both in pain and in no shape for an argument. Owner was storming around asking for papers from the surgeon we were never told to bring. The receptionist then proceeded to have conversations with the owner and message therapists about how she was sorry they had to stay late and how we were WALK INS when we were given appointments THROUGH HER. Owner-Joanne Triguero, was told one patient didn't have some sort of paper work (irrelevant, their treatments were paid for) and kept walking into one patients room asking for the same paper over and over again. This went on the entire time I waited for their treatments to be over. These people just wanted to fight and two patients fresh out of surgery should not have had to deal with it. Although I'd normally fight back, I didn't want any aggression taken out on the patients. It wasn't worth it and I didn't even want them to get the treatments once these women began attacking them. We're contacting the surgeon and skipping on the second massage that is part of their package. We'll pay out of pocket at another establishment. Avoid at all costs.

    When you question what services corrollate to the before and after pictures this business posts on social media.

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    Do'Ssage Massage & Bodyworks - The Sauna

    Do'Ssage Massage & Bodyworks

    3.7(10 reviews)
    0.6 mi

    Was scheduled for a lymphatic drainage massage and received so much more. Sophia made me feel very…read morecomfortable and educated me not only on the service but its benefits as well.

    Renting a salon space at 2305 N Wood Ave under the management of Sophia Dosseus was an experience…read morethat I feel compelled to share. While I usually prefer to let things go, I believe it is my responsibility to inform other serious beauty professionals about the potential challenges they may encounter at this establishment. From the onset, my time renting a room at Dossage Massage was marked by difficulties. Despite my efforts to maintain a positive relationship, Communication from Sophia was often inconsistent, and her behavior displayed a lack of professionalism and respect. I encountered issues such as sudden rent increases after 2 months of renting, random charges such as cashapp instant deposit fee's/wifi charges, refusal to return the security deposit, and a general disregard for the terms of our rental agreement. Moreover, Sophia excessively focused on my personal life in the form of a subtle agenda, fostering an uncomfortable atmosphere. The decision to increase the rent came after I had fully renovated the rented space and during the expansion of my business out of state. This tactic pushed me to end the agreement early after July, thankfully so. It is essential to note that both parties confirmed July as the last month. Payment was scheduled for July 6th via money order after my flight into NJ, as the landlord does not accept Zelle and charges an instant deposit fee for Cash App. However, I received a message on the 5th of July stating that my 30-day notice was up and requesting the return of the keys. At this point, I made the obvious decision to vacate the premises and move on. After cleaning the rental unit & returning the keys, it was verbally agreed upon that the Security Deposit would be released the following day. Without surprise and yet again, Sophie failed to keep her word. Upon reflection, it is clear that the landlord, Sophia, had no intention of returning my security deposit from the very start, and we have reason to believe that the landlord may not even have the $650 security deposit in her possession, given the vacant state of the entire establishment. While it is somewhat unfortunate that my experience with Sophia Dosseus at this establishment was negative, I believe that sharing this information can help others make informed decisions when entering into rental agreements for their businesses. It's imperative to protect oneself & choose a landlord who values professionalism, integrity, and mutual respect. Please note that this account is based on my personal experience and may not reflect the experiences of others. I can definitely advise, always always conduct thorough research and due diligence before entering into any rental agreements.

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    Do'Ssage Massage & Bodyworks
    Do'Ssage Massage & Bodyworks - Left the room in a better condition rhat it was found.

    Left the room in a better condition rhat it was found.

    Do'Ssage Massage & Bodyworks

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    Hourglass Diva Med Spa - skincare - Updated May 2026

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