I have been a customer of this place for over 10 years. They always have what I am looking for and…read moreeach member of their team is knowledgeable and patient for all inquiries. Take Bonnie at the Shelburne branch. I'm on my 5th rescue and she had a wealth of knowledge. Tremendous organization.

We were looking at a car across the street before going to a big box pet store to get supplies for…read moreour new rescue addition. I saw the sign, so I googled Pet Food Warehouse. Boy am I glad we took a detour and checked it out. Bonnie met us at the door and asked if we needed help. We sure did, as we were adopting a rescue pup the following day and wanted to have all the "stuff" we would need. The knowledge Bonnie has on every product in the store was incredible. She steered us in the right direction on everything from collars to food (the list was long). She was amazingly patient with all the questions we had, plus slipped in some extra information to help us be successful with our new addition. Prices were great. Amazing amount of products including a royalty rewards program, which helped us save some money. The store was immaculate, staff friendly and they have a dog wash area too! I highly recommend checking this place out if you need pet supplies. I will definitely be back.

My dog has been going to daycare and boarding at Play Dog Play for 9 1/2 years. She has grown up…read morewith PDP most of her life. She is now 11 years old and not the hellion she was at 18 months old. Back then, she was in the high energy group. Now she is more low key and tends to hang around with the older dogs and ask for belly rubs from the dog handlers. (Which she gets). She always loves going to daycare! Runs right in without hesitation. I often board her there for weekends or longer vacations and she comes home happy. Lately, she needs a little more TLC- like medications and working on her loss of appetite. PDP always takes such special care of her and keeps me updated if I'm away. I trust them completely and that is a great relief! I give them my highest recommendation.

Superb people caring for dogs with love, joy, and professionalism. I love this place! I cannot say…read moreenough amazing things about it. They are top, top, top notch! THANK YOU, PDP!

Zero stars. Behind their building is disgusting. I spent 30 minutes cleaning up trash in order to…read morebe threatened by an employee that "she is calling the cops dumpster diving is illegal" which A is false in and of itself and B.... I had come there for empty cat litter bags for compost which one employee would leave aside for me, they weren't there but I felt like trash needed some attention. In the future, kindness would be more appropriate. I never take anything from the trash that was not left aside for me (prior) and clearly you do not feel like cleaning up your own mess so, thank you is a more appropriate response than ridiculous threats. (which aren't even true) I have spoken to PD back there and they do not bother with someone picking up trash, and occasionally feeding homeless who are living back there. I hope people read this and clean that store out of incredibly rude employees--- I had a prior conversation where I asked to re-use actual trash--- and the staff would take one litter bag and stuff all of the other bags inside of one and leave it behind the dumpster. (Who's name I will not be mentioning because if the staff are going to speak to me that badly... I'm sure they will also mistreat fellow employees who didn't see anything wrong with why I was there) Someone had dumped a trash bag full of rained on clothing all over the ground. I picked up the mess. Piece by piece, instead of thank you, I got yelled and threatened. I'm so tired... this is my second review like this, where I did the right thing and was yelled at for it at a different business as well. Maybe you should have your staff, pick up the alley yourselves.... and also tell them to interact with unexpected people with kindness... not rudeness and cruelty. (If I were actually unhoused and an angry, local homeowner, I might have cried after she spoke to me that way) If there are rules about trash, then there need to be rules that the staff clean up the messes in the alley as well--- instead, I will make sure to post photos everytime I drive by there and see a mess they told me not to touch and threatened me if I went near. I wonder if the landlord will start to fine them.---- I spend thousands of dollars a month in that Plaza. I'm sure there will be plenty of times I will need to pass by.

The store is always poorly stocked and there's never anyone around to help ...Almost impossible to…read morefind what I need

Pet Advantage is my "go to" for every question , issue, and problem l have with a pet. Having been…read morea science teacher in Connecticut , l appreciate fellow animal enthusiasts who are quite knowledgeable about classroom pets. These people have an intrinsic love for all animals . I frequent this store many times and have never met an employee that didn't know a topic or wouldn't refer me to an employee more knowledgeable. Not only are the staff educated and friendly, but they are professional. Gabe, the owner, is extremely knowledgeable and professional. He speaks authoritatively on the diet and habits, habitats of any given animal . He handed out "print-outs" to us on Bearded Dragons when we asked diet questions. I was quite impressed with the devotion to quality care and handling of the pets "Pet Advantage" serves. This is truly a top-notch pet store in our community ! We are extremely fortunate to have Pet Advantage. The animals are healthy and vigorous, the employees and owner are wonderfully knowledgeable. We are both lucky and grateful to have Pet Advantage on Dorset Street, South Burlington area. Thank you for your devotion and professionalism.

Owner (manger) has anger issues. We paid for a guinea pig with the understanding we would pick it…read moreup later in the afternoon. We went back and were then told we had to buy pellets and hay or they wouldn't give us the pig. Obviously this made us unhappy and we were expressing that fact and suggesting that that should have been mentioned and it should be on the price listed for the pig when the owner told us that he didn't have to put up with this and that he wouldn't sell us the pig. Very unprofessional.

I cannot begin to thank Mary Ann? enough for the time she spent with me trying to figure out what…read moreto feed my very picky and tiny Yorkie pup. He LOVES one of the small-batch organic kibble samples she suggested, and I just ordered our first 5 lb bag online. PFW also has an impressive selection of high-quality toys, collars, and leashes, and they are now my go-to source for my puppy's needs. Terrific selection, knowledgeable, and friendly staff. Can't beat it.

We owe Pet Food Warehouse a huge thank you!…read more As first time puppy owners my girlfriend and I were very worried when our Golden Retriever began having loose stools 5-6 times a night. We brought this concern to our vet who ran some tests and ultimately concluded that it was normal and our puppy was just growing. The problem persisted and we rejected the claim from our vet that this issue was just part of growing. We began to question if maybe her food was causing a problem. Worried and confused we stumbled into Pet Wood Warehouse where we explained the situation in length to a younger employee who took the time to listen to our longwinded account of what was going on. He then informed us that he couldn't disagree more with our vet and suggested a new food making sure to explain the process of switching our puppy over. He answered a thousand questions we threw at him and was immensely helpful. The best part? He was totally right! Since the switch our puppy is no longer having loose stools and is now sleeping through the night. We are super grateful for Pet Wood Warehouse and their genuine desire to help the customer out. Would recommend to anyone.

I would not recommend this groomer. I took my 6 mo old 4 lb miniature schnauzer to be groomed…read more This was his 2nd time at this place. When we picked him up he was shaking and terrified. She charged $60 for grooming and $8 for bad behavior. I have had others dogs groomed for years and have never heard of that. He is a young puppy. I will never take him back here

Went today to get my Aussie bathed, and he looks (and smells) wonderful! In addition to doing a…read moregreat deep clean of my pup, Chelsea was so kind, very timely, and reasonably priced. We will definitely be returning!