Excellent communication (on time, clear, callbacks) from the office (Linda was great)…read more Jerry was knowledgeable, friendly and did a good job. He should go fishing more often :) Alex

My Plumber Now is the best around!!! HONEST, Trustworthy, DEPENDABLE, arrives on time and gets the…read morejob done well the first time!!!! don't call anybody else folks!

Brian was able to come out and handle several different tasks at my house. He was knowledgeable,…read moreprofessional, and did quality work. I'd happily hire him again in the future.

Showed up on time. Clean and quick. Was able to remove and replace the kitchen sink, install…read moregarbage disposal, faucet, and glass washer in 2 hours.

Our plumber was great. The problem is, we had to wait 15-20 minutes for a ladder to be delivered…read moreand we were charged for that time that it took for the delivery of the ladder . When I called, I was told, "but we waived the $35 dollar delivery fee for the ladder." Imagine calling for service and the company does not have the proper equipment on the vehicle, and they not charge the customer a fee to deliver said equipment, but also charge them for the time it took to deliver it?

A new toilet just put in by Rick at Gormley. He was kind, knowledgeable, and got the job done…read morequick. Excellent service. C. Duncan - Dayton, OR.

This was the second time we've used Josh and just like the first time, he did an absolutely amazing…read morejob. We needed to replace our 75 gal gas water heater and based on our first experience with Josh, only considered going with Oregon Plumbing. His pricing was excellent, he arrived exactly on time, took great care by laying down drop cloths (our water heater is in our walk in attic on our 2nd floor). Josh will always be our only plumber - if could give him 10 stars I would.

These guys are great. Very professional and prompt, and gave me a fair price for the work. We had a…read morehot water heater part blow and leak into the walls. Josh from Oregon Plumbing was very courteous and came out immediately to assess the situation. He was quick to respond, and the work looks great. I am very happy with him, the company, and the job that was done!

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

I called Ron's office based on a friend recommendation…read more Called two times, the two ladies answering the phone took the same information twice and no calls back, twice.

Abetter Plumbing Company is the one to call for any and all plumbing services. Ron has…read moreinstalled/added new outdoor faucets and replaced our broken pressure regulator which was causing problems, all at a very affordable price. Most recently Ron came to our rescue on a Saturday when a seemingly simple tub faucet handle replacement turned into a disaster. What great emergency service when I was in a panic! He repaired and installed the faucet in very short order with ease. Thanks for being great at your job, Ron. We highly recommend Ron for all your plumbing needs.

Chris was professional and thorough in his estimate and offering insight to the project throughout…read morethe intial meeting. Steve and Elias were very efficient, friendly and respectful of myself and my property. Integrity, craftsman, ethical, great experience and now have that peace of mind back again. Thank you again Chris, Steve and Elias and to entire family at Brass Monkey!

My experience with Brass Monkey was absolutely delightful- which I don't think I expected with a…read moreplumbing issue. Aliyah in the office was extremely helpful and clear when scheduling the crew to come out and look at my main plumbing line issue. Nathaniel and Fredy diagnosed the problem and gave me a couple options to deal with it in my budget. They were quick to schedule the repair and Alex, Fredy and Elias all made sure I understood what was happening and they completed the work in half a day. They were quick, clean and solved my problem and were very kind the entire time. I would definitely use Brass Monkey again and highly recommend them.

They did a great install last fall. Heater worked great. Yesterday we need ac. Warm air blew.I left…read more4 messages over 2 days and never got a call back. I thought I might not be using my new smart thermostat correctly... just wanted a call and explained that.i knew they would be busy withheat wave .... this was my first use of a brand new system.... under warranty. rating dropped from 4 starts to 2 almost 1

came for furnace service, paid for service. did not work, called for new appointment for repair,…read morewas put off and treated badly. told to hire someone else,so we did. paid for nothing. beware! elderly people treated disrespectfully.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

When we noticed a growing hole in our ceiling and our walls starting to bloat, I called Cornel's…read morePlumbing in a panic. They were friendly and got us scheduled for an assessment right away. Jake arrived within hours, thoroughly diagnosed the issue, which turned out to be a slow, insidious leak from our shower valve, and explained everything in clear detail. He walked us through our options without any pressure, which we really appreciated. We moved quickly to bring in remediators the next day, and Jake came back to cap the shower so the demo work could begin. Even for a relatively smaller project, his responsiveness was exceptional. He even followed up with a call to share best practices and suggestions, delivering the information in such a calm, practical way that it kept an already daunting home project from feeling overwhelming. We were so pleased to work with Jake and highly recommend him and Cornel's Plumbing!

So, the only thing that would help this horrible business is to replace Jerry (Jsy) with someone…read morewith ethics, work ethic and business sense. After installing new filter and housing in my pump house that provides all the water to my home, it turns out that he blew a fuse to the system. I offered to run to Lowe's and get a replacement, which I did. When I returned he had left the property. So I replaced the fuse and got the pump running. The problem is that there was no water to the house. All the valves were open, so I spent some time troubleshooting and realized that the water was not going through the filter. I removed the filter from the housing snd then the water worked. I called Jerry to let him know and he was perplexed. He asked if I wanted him to come back. Since he had provided a quote to complete the job I said yes. Of course I would like filtered water to be provided to my home. That's what I paid for. He said he would come by in the morning. He never showed. Then he called one of my tenants that night asking if he could come over. The tenant never asked him to he eventually said ok. Jerry came and determined that the filter had been installed upside down. A few days later I got an invoice emailed to me dated Oct 30, with a note indicating that it was past due on Oct 29 for $240. I was shocked but thought I would wait to respond. The next day was when the actual craziness began. He texted me saying that he was turning the account to collection and adding a $75 late fee. Then I rock him that was crazy because the invoice 2 days old. He proceeded to write me text nesssged that were threatening and demeaning. Telling me that I must nut be educated. And threatening me and my financial well being. He actually sent me the taunting text nesssged from 19pm until 5:40 am. There were probably 30 texts and he spun out of control. He finally told me that he would take me to court detours my several good faith efforts to propose a settlement that was more than fair abc as I told him I offered. The same amount that he would receive if he decided to send the account to collections. My overall review would be to stay as far away from this business, especially if Jerry is involved because of his work ethic, which is poor, his business knowledge which seems nonexistent, very poor customer service skills, and just in general I'm not interested in being threatened by a plumber That was left a job without testing the system leaving me with no water. When he arrived, I had water when he left. I didn't that doesn't seem like the solution that anyone wants and then they have the nerve to send me a bill threaten me and threaten me to go to court. It's just nuts, stay far far away

It was a complete nightmare, we ended up having to get a new plumber to redo the entire job of J&A…read moreplumbing and it resulted in the police getting involved to have Jay removed from my property