Enjoyed our stay, and hope to return in a season where we can enjoy the outdoor amenities: pool,…read moregazebo, fire pit. The rooms are beautifully furnished, and common areas are lovely, the gorgeous Christmas tree was a nice bonus. Breakfast was good (biscuits, gravy, eggs), and the host made us feel quite welcome. I've been wanting an alternative to the mid-tier corporate hotels in Covington for a long time, and we are pleased to have found Twelve Oaks.

Beautiful home with well appointed guest rooms. Quiet and homey. Staff was delightful and…read moreresponsive. Beds and mattresses were extremely comfortable. Convenient location to all we wanted to do that weekend. We will go back.

Came here to stay while working. This hotel was well worth…read morethe money. The entire team working was amazing. The hotel lobby and the room were extremely clean. Although I did not have breakfast in the morning since I am not a breakfast eater, the cookies in the evening were an amazing touch. I will be back the next time I have to be back in the area.

Everyone was super friendly even with 1am check in. Room was quiet and super clean. Complimentary…read morebreakfast was well stocked even at the end of the service time!

Stayed overnight from 29 to 30 January 2026…read more I redeemed points for this stay, but when I arrived I was asked how I would pay. Luckily, the receptionist was able to locate my reservation. We checked in and was also able to get late check-out. Our room overlooked the parking area and out into the nearby businesses. I liked the layout of the room [as you walk in, the door opens to the kitchen and a high counter separates the living/work space. The bedroom and bathroom are to the left out of direct site if the main door was open]. It was also clean and comfortable. The room is equipped with a full-sized refrigerator and a 2-burner stove (we didn't use since it was a short stay). There was also a dishwasher we did not use. Complementary breakfast was very good. There was an egg & spinach quich that was delicious! Cheddar biscuits and other pastries was also available along with muffins, boiled eggs, oatmeal & other cereals, yogurt, fruits, and a coffee bar. Nearby, there is a publix supermarket and a few fast food eateries within walking distance. The hotel offered ample parking and a well-lit lot. I did not use any other amenities, so I cannot speak for those. However, everything I used was amazing! I would definitely stay here again.

What went well? Everything! What went wrong? Nothing!…read more Location is ideal, hotel is relatively new, staff is helpful and pleasant, pool was clean and large, gym was clean and had great equipment, the bed was comfy (sheets are noisy though), and breakfast was really good. I also took advantage of the fire pit. There is a 5-hole putting green as well to pass some time. I highly recommend this hotel to all.

Love to stay at the Hampton when traveling. Did get hit with…read morea bit of a higher price than expected, but it was a Saturday with Georgia playing Tennessee at home up in Athens, so once I figured that out it made sense. Clean, friendly, watch out high water pressure which is great in the shower but can surprise you at the faucet.

My wife and I checked in around midnight after a 17 1/2 hour drive from San Antonio. When we…read morechecked in, my wife's card was double charged. Then, when we went upstairs to take showers and get settled, we discovered that the water pressure was very weak, and the water got only lukewarm. Then, I crawled into bed and began scrolling on my phone. It wasn't long before I felt something stinging me on my hands. I looked down and discovered ants, crawling on my hands and then something bit me on my neck and on my lower waist about the same time. I jumped out of bed and discovered fleas on my pillow and large bugs crawling all over my mattress underneath the covers. I began knocking them out the bed, but my wife told me to stop and take a video of them. So I did and reported it to the front desk. The front desk lady was very nice and responded appropriately, moving us to another room, but it was two floors up and we had to move all of our things and we were already very very tired. This is the second bad experience we've had with Hampton Inns. I do a bit of traveling for my home state and have discovered that some of the Hampton Inns appear to be a little old and worn. When I was in college, I worked as a hotel housekeeper, and from firsthand experience, I can tell you that their housekeeping standards leave much to be desired. The issue was addressed by hotel management and eventually elevated to the general manager, who contacted me and made things right. Great customer service by Ms. Tamika; she is a professional business woman.

What a great hotel. Everything was clean. The king room was very nice and had a separate sitting…read morearea with another TV. Brand new shower. Seems like everything had recently been updated. Very dog friendly. Breakfast was great and very good coffee. Everyone was friendly. Highly recommend.

First of all, Lisa, who managed the breakfast buffet, was PHENOMENAL! The food was hot and she was…read morepolite and professional. Raj and Manelli (sp?) were wonderful hosts. The accommodations are clean and safe. We stay here often.

I enjoyed my stay at the Holiday Inn Express in Covington. I came here for a long weekend to visit…read morethe sites of where they filmed the Vampire Diaries and the Originals. This hotel includes breakfast and was about a 40-50 minute car ride to the airport. Staff were always pleasant whether it was at the check-in desk, housekeeping, or when we were getting breakfast. Get there early for breakfast. There are warm cinnamon rolls, sausage, biscuits and gravy, oatmeal, a pancake machine, potatoes, cereal, yogurt. From our experience, they stop refilling the breakfast food around 10:15 am, and it ends at 11 am. The pool rarely had anyone and was a decent size. The chairs had spider webs on them, so one improvement would be to have those wiped down. There was also an outdoor area where guests could enjoy tables with little fires on them in the evening. We were never outside at night, so I don't know if that part was still functional. There was ample parking on all sides of the building, and this hotel is conveniently located within walking distance to Aldi, Taco Bell, Walmart, Waffle House, and a few other establishments. It is about a 10-minute drive to the town square, where Mystic Grill and the clock tower are for any TVD fans. The room was spacious for two people and was clean. I liked that there was a mini fridge, a Keurig, and a microwave. Most of the hotels I've stayed at in recent years did not have a microwave. I took off a star because the bathroom door does not provide much privacy, and the elevator swings a bit when you step onto it. a bit when you step onto it. Additionally, our TV did not work, and all of the TVs on the lobby level had lines through them. This was a comfortable location to stay, and I would consider staying here again.

Great place to stay in Covington. It's a newer one. Nice and clean. Great breakfast. Good service…read moreat check in. I've been here at least 4 times now. It's worth the money.

The room is nice, but if you like to watch tv there was no local channels in room 211…read moreThe hotel clerk didn't know how to fix the problem. Why would the manager here at confer suites have someone by thereselfs who can't even help with a tv problem. I asked her if we could change rooms she said all she had was two double beds. Asked if the tv worked there and she said she didn't know. I will be talking to concert suites tomorrow

I stayed 3 nights in May. The hotel had good rates for the area. It was not the cheapest but worth…read moreit. It is a clean hotel that is 4 stories. The elevator ran well. The beds were very comfortable. The HVAC system worked well as did the Fridge. There is a microwave in the room as well as an iron & ironing board. Everything worked well in the room. The garbage cans were relatively large for a hotel (they are usually pretty small!). The towels were smaller and not luxurious but did the job. There was no maid service unless requested. We had no problem getting towels, etc. at front desk. The breakfast was standard - waffles, eggs, sausage patties, cereal, GF bagels, and sugar free syrup. Breakfast had my preference of Equal substitute sugar (many places do not have Equal). The coffee machine had both regular & Decaf coffee of various strengths. My Decaf was good. I spoke to one person who did not like the regular coffee. The only negative was that the cable system was limited & confusing to use. The guide channels did not respond to the controller. They had CNN, FoxNews, Food Network, CBS sports & several other packages probably off a satellite. There were very few, if any, local channels. I'd definitely stay here again!

Plans to stay in and just watch tv cancelled and I have been waiting for going on 5 hours for…read moresomeone to fix the tv or move my room before you book make sure they tv are working I'm waiting for manager to answer there phone on the 4th weekend just cancel my weekend

The Marriott properties are one of my go-to hotels when traveling - and I love the space afforded…read morewhen booking a suite. We were in town for a family function. This hotel was near the function we were having. We had a smooth check-in; our room was clean and the staff was nice. The breakfast was typical (sausage, some form of eggs, pastries, fruit, yogurt, instant grits, oatmeal, cereal, etc.). I appreciate that "healthier" options include turkey sausage and (pre-made) egg-white omelets. Note, my favorite breakfast item though was the "breadless" quiche. The staff member responsible for managing the breakfast was pleasant as well. I enjoyed the exercise room and am always happy to see when rooms have recyclable bins. Even though we ran into a bit of an issue, management made it right, which was very appreciative and a sign of great customer service. I will certainly plan to stay at this hotel again when back in the area!

The good, clean rooms nice bathroom, nice staff The Bad, no…read morebreakfast bar not even a coffee pot You have to purchase everything NO COFFEE !

1. Be more prompt when guests come to check in. 2. Get rid…read moreof roaches. 3. Keep Your Word when you tell your customers that you will reach out to them concerning matters. Incidents: When I first got there, no one was at the front desk. A guest in the lobby told me that the staff was sitting "in the back". I started walking to the back, when about 4 people looked at me walking towards them for awhile before someone got up and asked me, "Are you checking in?". Note: The person who checked me in was really nice and helpful, despite. The 2nd night I was there, I saw two roaches in my room. I told a lady on the cleaning crew and the person who checked me out the next day. They apologized. After my stay, a few days went by and I realized that I didn't get a survey. I wanted to complete the survey giving accolades to the gentleman that checked me in, but I was never sent the survey (could be a coincidence, but my thought is it was intentional). I contacted the local hotel and the corporate office and was apologized to again and told that someone would contact me with 3-5 days.... it's been about 3 weeks.