Let me start off by sayingthat the front desk staff is awesome. They are kind, personable, and VERY helpful.
My issue is the hotel bar. The servers are VERY rude and unaccomodating. One bartender, Angela, was rude insincere and seemed absolutely annoyed with our presence. While a guest at the hotel, we sat at the table in the lobby, waiting for the rest of our group. She rudely told us we couldn't sit at the table, unless we were ordering something. So, we ordered a couple glasses of wine. We then moved to a table outside. We were never checked on. Over 2 hours we counties to give them our business. I decided to order my aunt some soup, because she hadn't been feeling well. Unfortunately the hotel's menu didn't have any soup offered. Angela came out and began to clear out table and told us that we couldn't have food outside.
They have no regard for their guests and that fact that we had given her business for multiple hours. The manager continueded to ask us to not leave a review. Seems that this is not the only negative occurrence, with Angela.
Attached is a photo of my aunt having to eat her soup at a desk, instead of enjoyable at a table as a hotel guest. read more