Spent a week at this wonderful, family run hotel/restaurant in late March. The skiing was variable…read morebut the hotel and food service was wonderful. Food: Dinners were beautifully prepared and served. Epicurean. The morning breakfast offerings had a great selection of eggs, meats, breads, toppings, fruits, yogurt, cheese, cold meats and cereals. Lodging: The room was comfortable, well organized and large enough to organize our ski clothing as well as our casual clothes to explore town. Skiing: A nicely located ski/boot room at the front entrance and shuttle bus stop at the curb was a great way to access the local slopes. One of the challenges in Gstaad is getting to the outlying areas, and especially Glacier 3000. Learning the bus schedules took a few days so study them carefully at the first opportunity to make the most of your ski day. Overall: Great hospitality, delicious meals and a comfortable room. I would return without hesitation.

One of the best hotels in Gstaad. Service and amenities was amazing. We really enjoyed our stay at…read moretheir hotel. I would recommend it to friends and family to give it a try.

Best view in town from this lovely hotel. Genuinely friendly owners and staff, and the restaurant…read moreis excellent too.

I cannot say enough good things about Bernerhof. I read every review on every site for every hotel…read morein the area and we decided on Bernerhof because another review had mentioned that they were sweet to them when they had their elopement there. We stayed at Bernerhof for four nights with our entire family (10 adults, 4 children), and they were so accommodating. The breakfast spread is delicious and filling, the front desk staff is so friendly, and the location truly cannot be beat. We've traveled all over the world and the views from the Bernerhof hotel balcony are hands down the best. They're located in the center of town, just a short walk from the gondola up to Oeschinensee, and easy access to anywhere else in town, including the transit stops. Traveling overseas was a bit challenging for the little ones in our group, but the Bernerhof has a children's playroom and they were so so sweet to the children even when they were a little rambunctious. Staying at the Bernerhof felt like staying with family, just with really fancy and comfortable accommodations. They went above and beyond to make our stay in Kandersteg memorable and they made our micro wedding extra special with all of their thoughtful touches and customizations - our trip and wedding would not have been the same without them. I cannot recommend the Bernerhof highly enough - thank you again to Claudia and Gerhard and the entire staff for a stay of a lifetime!

This hotel is absolutely breathtaking in an old world sort of way. As you walk thru the majestic…read moreentrance, the floor creaks under your feet, it feels like an old Victorian mansion and you get swept up in the romance of it all. And then you step into the dining room and look out at the lake and mountains. Wine list was quite pricey but we found a nice full body 2011 Clos Des Abbayes. Food was 4-star, everything else was 5-star. Fantastic. Romantic. If we weren't staying at the Fairmont during the jazz festival, we would stay at Hotel Victoria.

Still a highlight! I was not disappointed. Especially positive is the quality of being friendly…read more Very courteous and highly professional, as it should be. Great view! Great atmosphere! I am always happy to go back!

An incredible place to stay to experience everything the Swiss Alps have to offer. Views from the…read morebar and terrace are awesome and not to be missed. Very easy walks to hikes, ski lifts/chairs, the train, shops in town, and everything else in this beautiful resort town. The hotel has been renovated from top to bottom and it's stunning! The food was incredible as were the rooms but it was really the service that made the trip memorable, every staff member was super attentive and always went out of their way to assist you even when they were slammed with customers. We stayed in the summer so I definitely want to come experience it in the snow. Besides the nearby peaks, you are close to Mont Blanc and the Matterhorn! What else do you need on a Swiss Alpine trip?

Love this hotel! If you're anywhere near Interlaken skip their hotels and drive up to Kandersteg…read more We stumbled across the town and the hotel by accident and considered it the find of the vacation. The rooms are great - not fancy - but spacious with good sized bathrooms. Breakfast was excellent and very relaxed. There's a very peaceful lounge area if you're into hanging out in the bad weather. And the restaurant, while a little on the hot side, is outstanding. Excellent food, wonderful service. Great hiking opportunities in the area. Don't miss the gondola rides - there are 4 of them. Our favorite was Oeschinensee.

Wonderful hotel. We were there for a few days as part of a walking trip, then loved it so much, we…read morereturned for a week (staying in one of their very nice fancy mini-apartments--which was available given it was not ski season). The food was also really great, the rooms were lovely, and the food was consistently top notch. What especially stood out was the great staff (who spoke English and were on top of anything we asked about--for example , we needed a doctor for something minor, and they arranged it right away.)

We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of…read more2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

A storied hotel in a prime location with a wonderful pool and spa, Great Lake views yet lacking in…read moreother ways. As we now spend a lot of time traveling as I was planning the finale of our two weeks in Switzerland I was seduced by the sirens song of the Palace-beautiful belle époque exterior right on the lake. Plus at over $1,000 a night, I had high expectations. Unfortunately these expectations proved impossible to meet: PLUS: we booked a superior lake view king, but were "upgraded" to a two-rooom suite in the oldest part of the hotel on a very low floor. MINUS: Arrived at the hotel-had to wait 90 minutes past "guaranteed" 4 pm check-in time for our room, although the desk staff parked us in the bar and bought us a drink while we waited. PLUS: across the street or via underground walkway you can reach a new, beautiful spa. We spent a nice afternoon there PLUS: our rate included the lavish breakfast buffet with eggs cooked to "order" MINUS: service is very hit/miss at the hotel. At breakfast instead of eggs Benedict we got a hard poached egg on a dense muffin had after a long wait. Another day in an empty restaurant it took 20 minutes to get a single egg scrambled with tomato. PLUS: the rooms have AC that does a great job Minus: my request on the first morning to fix a noisy AC FAN never happened -lucky it was the sitting room and not the main bedroom. PLUS: we had a two room suite to spread out Minus: the small cramped bathrooms (yes we had 2) had showers the size of phone booths. Bottom line: in my opinion this hotel isn't geared for people like us-luxury travelers looking for a memorable experience. Instead this is a mass-market hotel solely focused on groups and incentive travel. A large Mary Kay convention was in house during the first half of our stay followed by an Edward Jones group. There was also a wedding. Staff is kept busy managing their banquets and events and the individual traveler can get lost in the shuffle. Even the concierge desk is only intermittently staffed. I don't think I could recommend this hotel to a friend-certainly not at $1000 a night (maybe at $500).

This hotel is a gem! There are some pros and cons to it but honestly I would highly recommend it to…read moreeveryone! Parking: Now the main entrance to this hotel is located inside a pedestrian only street within the medieval village. It's a beautiful location! Now because it's location parking can be fun. They have 3 lots you can choose from. P1 is the closest and about a 5 minute walk up a small hill. P2 is the next closest where you will have about 100 stairs and a small hill. P3 is located the furthest and will be a hike from the bottom of the hill for about a 7-10 minute walk. No matter where you park there will be a hill and you will need to carry you luggage up it. Now with that being said, it's not a hard hike up those hills and they have benches to relax on. The views are unreal here so if you need a break, just pause and enjoy the views. Parking is $10 and the hotel front desk will provide you a parking pass for your car. Checking in: The front desk for this hotel is tucked away in a corner and it's wonderful! I seriously loved how after we checked in the gentleman walked us to our room and gave us a tour of the hotel. In all the hotels I've stayed at in the world, I've never had that and it was seriously a nice touch! Views: With this hotel you get two views. The first is one overlooking the town center and the second is looking at the beautiful mountains. Honestly both views are unbelievable! What's unique about staying in the medieval village of Gruyères is that during the day it will be packed with tourists. Parking will be difficult during this time. However once it hits like 6pm all the tourists leave and it because very quiet and peaceful. It's very relaxing! Overall phenomenal hotel and I would highly recommend it to everyone!

I was told to come for the dessert, but chose to take in the whole experience. As far as views go,…read morethis is one of the best views from a restaurant that I have seen. It puts on display all the glories of the hills of Switzerland. I ordered their "signature dish" which is essentially a Gruyère based Mac and cheese with black pepper and local ham. This was ok. Nothing special, and would have earned them a 3 star rating on its own. Luckily I also ordered the meringue au double crème which was spectacular. Add the dessert to the amazing view, and 4 starts all around