The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

Gstaad Palace was responsible for the best vacation we have ever had. Everything is…read morefantastic...location, service, rooms, spa. And the restaurants are by far the best food, wine and service we have ever experienced.

Inside a hotel, we walked into the restaurant for lunch on a Tuesday in August. After waiting for a…read morewhile, we were brought to a table and had our order taken in no time. Very filling, I ordered the cheese toast with ham and egg. It is very good, but NOT like a grilled cheese. It comes out with one single thick bread coated in cheese and a fried egg and ham. It hit the spot!

Great dinner spot ! My boyfriend and I stayed at an Airbnb…read morein Gstaad for a few nights. Our host actually USLounge recommended this restaurant in particular and said it was the most traditional food in the small town. We went in for dinner and it was very busy. I highly suggest you make reservations because it's a small restaurant and fills up quickly. We managed to fit in a reservation for that night. We started with some hot wine. It was freezing outside so this drink certainly helped. The dinner menu was pretty big. I wasn't sure with what to get it what some things were so I just went with my first choice. I got the veal with veggies and potatoes. I'm not sure how exactly to explain how the veal tasted because I've had veal many times but this one was exceptional ! I highly suggest trying the veal.

Wow, what a lovely, lovely hotel. This is where you need to stay if you ever go to Gstaad!! This is…read moreSwiss hospitality and charm at it's very best! You will be so positively surprised of all the small but important details of service!

This review is about the SPA. This SPA is, to me, one of…read morethe most beautiful ones I have been to. The staff is incredibly kind and nice. The place is beautiful, especially the Thermal Oasis, that deserves 5 stars by itself. You will enjoy the 17 different facilities including beautifully decorated steam baths, saunas, jacuzzis... I also highly recommend the massages, with Swiss herbs and spices. You will enjoy an incredible moment there.

What a wonderful experience we had while staying here! It is a beautiful hotel and the staff is…read morepolite and honest. The spa is amazing, the breakfast is amazing, the interiors are amazing... I could go on and on. I see that the owner is new and is taking a lot of efforts to market his hotel...honest efforts I must say. Well if I ever go back to Gstaad, I would like to stay there again. I am not very difficult to please but it takes exceptional experiences for me to write reviews (hopefully that will not be the case in future). But as off now, my 5 stars come from my exceptional experience here.

We stayed there one night to explore Gstaad a little and because we had a BMW Experience Driving…read moreEvent the next day. Arrival: As we arrived they welcomed us very well and friendly. They even offered us a prosecco, coffee or something else on the house. Food: I cant really tell a lot about the food as we didnt eat dinner there. The breakfast is suitable and ok. Bar: Good bar with a good variety of alcoholic beverages in this price class. Rooms: My parents had a double room which had a great size and a special design. The theme was "biking". A good idea but do you really want to sleep next to a real bike standing in your room while some bikewheels are hanging above you? I had a single room; very new and clean. A little bit small though. But for this price-class in the alps very well! Cool hotel to stay at for a good price. Recommandable. The design is very special though (some like it, some not)

Love this place it's worth the price and the rooms are great.. We will be staying there again. I…read morecan't wait tell the winter break do hit the slopes

My husband and I stayed here for two nights this summer and the experience was AWFUL. We could both…read moremove past how dingy and outdated the hotel was, we knew it was a good deal for a place as expensive as Gstaad. However, the woman who worked there made our experience truly awful. It started when my husband asked her for suggestions on where to rent a bike. She replied, shortly, "the train station". Later, I asked a man who worked there if he had another recommendation. At this point, the woman came bolting into the conversation saying "Just go to the train station!". I explained that we didn't expect her to have the answer of the best place to rent bikes, we were just looking at all of our options. The next morning, we went down to breakfast. I asked her for some coffee (patrons have to ask- it's not independent available) and she said OK and made it. We noticed that, as everyone else in the hotel came down to breakfast, she greeted them and offered them coffee. The day before at breakfast, she asked that we leave our used plates on their bar. So, on this day I cleaned up our table and brought the dishes to the bar. A few minutes later she came to the door of the dining room and YELLED at me across the room "Don't do that! Just leave your dishes!". Additionally, I asked her to fill up a large water bottle I had. She was unhelpful and suggested I do it in the sink. This woman, owner, employee, whatever, was nothing but rude towards my husband and I, often singling us out and making the hotel experience truly horrific. Don't ever go here, unless you hear they are under new management!

The most beautiful and enchanting place I have ever been at.... during winter.... its like a fairy…read moretake... soooooo beautiful.... I absolutely loved it.

nice family ambiance clean and easy with a tipycal Suisse Mountain touch.read more