As the previous poster stated, the staff is very nice and they are willing to help you with whatever questions or concerns you have. The place is not modern Vegas, if that's what you're into or if that's what you expect. But it is a nice European style hotel. Very Clean. The bed was comfortable and the bathroom was spacious. No complaints with the Wifi! We were able to enjoy the complimentary breakfast every morning. The Italian meats and cheese were divine. There was a plethora of other offerings: eggs, fruit, yogurt, amazing pastries, tomatoes, bread, juice, coffee. I was really impressed with the breakfast! I liked that this hotel was tucked away in a neighborhood, so in the mornings we were able to see kids walking to school, etc. Even though the hotel was located in a neighborhood setting, we were able to walk in different directions and come across some AWESOME restaurants (Pepe Verde is a 2 minute walk) and Gelato shops. Best of all, Hotel Fenix was very affordable and a great bang for your Buck. Or Euro. read more