Very cool location in an area with a plethora of restaurants, bars, and cafes. We basically walked to the Opera district everyday, which was 20 minutes away. Not too bad even in the cold. The staff was not overwhelming friendly but they were very accommodating and assisted us when we had questions or concerns. We left our bags with them before checking in and on the day we checked out with no issue. Also, we had to stay an extra day due to the transportation strikes and they extended the stay with no problem. However, they were not helpful in assisting us in getting a cab to the airport. The room itself was worse than a hostel. Very bare bones, not as pictured on any of the travel sites(including this one) and almost depressing. The view from the room was nice and the bathroom was okay. However, it makes no sense they have not upgraded all the rooms like they have pictured on this site. We were on the the 2nd level in a triple room (24). read more