The bathroom are not good very clean at all but clean at all very not very clean at all times not run clean can't clean the house very cleaner clean The tv is very older than you can go to and your all your time and you're not very clean at all very nice people are not very clean any time you can go to your house clean are clean thanks very not clean room very clean clean and clean very not clean can't not Wi-Fi is the other one I'm not very good I'm not very very clean at all very very nice clean good read more

What's not to like? Clean, well appointed, safe, plenty of amenities and close to the boardwalk but not too close all for a great price. Great staff. I have only stayed here in the off season but no reason to think it wouldn't be great in the summer. read more

7/20/18 Our stay at the Holiday Inn Express, Bethany Beach was very nice. The hotel is within 2 blocks of the beach, and I would guess about 8-10 blocks from shops/boardwalk etc. (easy walking distance for most) The property and hotel looked nice from the outside. Landscaping was well maintained, grounds clean, building appeared recently updated, and plenty of parking. The pool looked nice and was clean as well. Their where entrances on all four sides of building. (with room key) Inside the hotel lobby, as well as all other common areas that I noticed where exceptionally clean. When considering the fact it is predominantly a family oriented, beach vacation hotel I was impressed at how clean it actually was. The staff was friendly, attentive, and seemed happy to do whatever they could to accommodate your requests/needs etc, and ultimately make your stay a pleasant experience. The food was the typical "complimentary breakfast" food, no frills, not bad either. Our room was on the first floor and I never once felt like noise was an issue! The room was rather large for a standard hotel room, and very clean when we checked in. Everything worked as it should, and the beds where comfortable. **The hotel itself was worthy of a 5 star rating. We are Platinum Elite members and where unable to use our rewards at this hotel during our stay, thus the reason for only 4 stars. I would recommend to anyone looking for a place to stay in Bethany., especially those looking to be close to everything. read more

We just finished our first stay at the Holiday Inn Express in Bethany Beach, and will definitely stay there again. We spent 4 days here, over the 4th of July weekend (they were fully booked, and quite busy). The hotel is quite nice, and we were surprised to discover it is located on the beach side of Route 1 (according to Google Maps, it was on the bay side). For anyone with young children, this is an important detail. :) Checkin was quick, and the hotel isn't so large that you feel you are walking down corridors for eons. The bathrooms have a full set of amenities, including eye makeup remover towelettes (a nice touch, and one I wish more places offered). The breakfast is quite nice, offering a selection of eggs, bacon/ sausage, various rolls, muffins, pancakes, fruit, juices and cereals. There are soft cookies set out in the lobby in the afternoon,too. The pool is a decent size, with cushion-covered lounge chairs. (No lifeguard.) We had to call the front desk to fix our phone, and they sent someone up within minutes to take care of it. The morning we checked out, one of our boys realized he had lost his stuffed animal. We let the front desk know to keep an eye out, and when we were checking out they handed it to us (the front desk manager had made trips to lost and found as well as to housekeeping to find it.) It is clear the staff of this hotel are all well-chosen. We had a wonderful stay. read more

This was a nice hotel to crash in for the night before heading to the beach. The receptionist was incredibly nice and hospitable and answered all of our questions. The hotel room was fine but nothing special. The air conditioning was a little off kilter but didn't affect us that much. The included breakfast was limited but not entirely bad. The automatic pancake maker was a big plus. As we were checking out we asked how long we could stay in the parking lot and they said all day which was super lenient and they also offered for us to come back and use the outside showers and towels which was so nice and hospitable. Very impressed with customer service. read more

This hotel was dirty and the room smelled bad. No maid service. Dirty towels and garbage pails needed to be left outside the door. If you needed clean towels or toilet paper you had to go to front desk and ask for them and pick up yourself. The pool and pool area was dirty. The smell of the carpets in the hallway and the room was bad. Would never stay here again read more

Nice stay during COVID times. I called a few days prior to arrival to confirm the reservation and spoke with Dan, gen manager, who was helpful and cordial. the hotel is very close to the beach (5min walk) and offers plenty of free parking. The check in process was quick and the room was immediately available. The room was clean and stocked with toiletries and coffee pods. The bed was comfortable and the room was spacious. However, the accessories and furniture in the room seem dated. For instance, none of the outlets had USB ports and the room had a small tv. Even though they are still offering breakfast during COVID, it is in grab and go bags and once gets to chose from the available breakfast items. While I appreciated this offering and understand they are trying their best, the breakfast Process seems a bit slow and inefficient. Recommend having more staff helping with breakfast and/or having pre-made bags to speed the process. In the end, it was a good stay and it was a good value. read more

Very happy with our short trip here. Everything was clean and room was ready early for us. The beach is literally a five minute walk away. The hotel breakfast was in a larger room near the lobby with a good variety of items. The pool is also a nice touch, though a little small. We were happy with our stay. read more

Nicest manager ever! Truly an accommodating and friendly professional. She handled a situation I had prior to my arrival with grace and I appreciated her kindness. Then when we got to the hotel, all of the front desk staff were friendly and helpful as well. The hotel lobby and common areas were nice and clean and the hotel required masks which we appreciated. Great value! Close enough to walk easily to the beach and downtown. I would definitely recommend this hotel. read more

We originally planned on spending a long, four-day Holiday weekend at a friend's place within the same town, but there were issues with the house electrical system and the hot water heaters, so we needed a backup plan. We searched online and this hotel had vacancies for all four nights, and while we were only planning on staying the one night and going home the next day, we wanted a place where we could stay all weekend if we decided to. The first night, we booked a room with a king bed, and we were told that we might have to move the following (second) night if we did stay because all the rooms with the king beds were booked. When we decided to stay, they told us they had a cancellation and kept us in the room. We ran into the same issue the next (third) night, but instead of moving us, they supposedly opened up the forth floor with multiple rooms with king beds so that they could accommodate us and other customers. Our visit here was the best hotel experience that we have ever had! Each of the three front desk people that we interacted with were fantastic, the bed was extremely comfortable, and the hotel was in good condition and clean. read more

Nice standard hotel, WITHIN a 10 minute walk from the beach, located in the upscale Bethany Beach area . Beach umbrellas, chairs, and boogie boards are available for low rent at the entrance to the beach (local vendor). Stayed during the busy season, end of July, 2011. Paid ~$250/night. Has its own outdoor pool which was a perfect temperature for an after-beach dip. Rooms are clean as are the bathrooms. I've seen another comment about the bathrooms being "moldy," but I have to clarify that statement for the record: this is a beach hotel, and people at beach hotels take about three times as many showers as any other hotel. Everything is either damp, drying, or wet. This particular one was filled with families...with multiple children, so it's more beat-on than many other hotels. Now, how can I say this in a way where even the most picky, clean person won't take it the wrong way: Yes, there was a MINISCULE, faint, amount of mold forming on the ceiling, above the shower, but that's it! It was about a 6 inch...strip. The place was CLEAN, the staff was friendly and extremely helpful! In fact, of the beach hotels I've been at in my 40-something years, this was VERY clean. The room smelled good when you entered it. The lobby and floors were clean, the continental breakfast was a $50 value, at least, with everything from eggs, to pancakes, muffins, bagels, bacon, juice, coffee, etc., etc! Each room has a separate, small efficiency area that has a bar-sink, a small refrigerator and microwave oven: very handy in a beach room, and all spotless. Place was totally booked and they seemed like they could handle it easily. My family is pretty picky about hotels being clean, with clean bathrooms and bedding that smell fresh: especially the pillows and sheets. This place passed the test and we all enjoyed our stay! We would definitely return! read more

Excellent short-trip option in Bethany Beach. Hotel is fresh and clean, four-block walk to the beach. (Also, easy parking by the beach if you don't want to drive.) A half-mile or so walk into Bethany's commercial strip, though honestly the all-purpose Walgreens in the HI's parking lot has everything you need. Free and very steady WiFi. Best of all, we appreciated the EXTREMELY courteous staff. We were impressed by the number of different staff members (front desk, maids, breakfast bar attendant) who seemed genuinely interested in our feedback on how they were doing. I'm always a little skeptical about Holiday Inns, picturing the semi-tacky hotels my parents frequented in the 1970s. But after stellar stays in two separate Holiday Inns (this, and one in San Francisco), I will have to rethink that stereotype. read more

We stayed here with 2 kids ages 5&7. We had the best getaway on the east cost that is within 4 hours driving from NYC. The hotel is very clean. Breakfast was included. Could of had more options but suited our needs. The beach is a ten minute walk with 2 kids. Not bad at all. The pool area is very nice. There are no bugs at the beach at all. No mosquitoes or biting flies. Would recommend and come back again. read more

This hotel was absolutely amazing. I stayed here while attending my boyfriend's father's funeral. I requested early check in and when I arrived at 9am my room was ready. The standard room was huge, the beds comfy and so many pillows!!! The only thing on my entire wish list would have been an extra blanket. Shampoo, conditioner, makeup remover pads, soap and lotion in the bathroom. Hairdryer, iron and ironing board. Wet bar with fridge, coffee maker and microwave. (I really liked that the coffee maker was not in the bathroom like at some other hotels). Will absolutely be returning to this hotel the next time I am in Bethany Beach. read more

My wife and I stayed at this hotel the Holiday Inn and it was great. The rooms are very clean and the staff very friendly you will not be disappointed staying at this hotel I would definitely recommend this place read more

We just came home today...and are already looking forward to our next stay....We have stayed here 4 times for our family Summer Vacation. The rooms are comfortable and clean. The staff is helpful and always friendly. The beach is a short walk away....and the breakfast bar makes it easy to not feel the need for a lunch....plenty of fruit, yogurt, yummy pancakes and delicious coffee. The board walk is about half a mile away, so bring walking shoes, or take off the shoes and enjoy the walk to the board walk on the beach! This is the perfect place to stay because it's quiet, (we stayed on 1st floor next to breakfast room and didn't notice outside noise....perfect because you can smell the coffee brewing!) You are still close to all the action! There is an out door pool which is a good place to relax after spending the day at the beach. They have a place to shower off the sand too! Only wish that there was a drying rack in the room...I keep forgetting to pack my own...would be great to have one of those retractable ones over the shower. All in all a great place to stay...miss it already! read more

I was so happy to find this hotel for our vacation for the week of June 3rd -10th, 2021. We had some trouble with our reservation, but the front desk clerk, Lisa was all over it and quickly fixed the problem. It was very clean, the staff, in particular, Lisa and Marc, were incredibly helpful and so friendly, they made it difficult to leave. At the time of our visit, Covid restrictions were still in place, so cleaning services to the room were limited, but if you needed towels or sheets, the staff kindly provided them immediately. Breakfast was also limited due to restrictions, you could get muffins or fruit etc., but I highly recommend the Sandy Pony's Cinnamon Bacon doughnut diagonally from the hotel. Your doughnut is made on the spot and is perfection. The location was also extremely convenient being a short walk to the beach. For a simple, pleasant, enjoyable, convenient, friendly stay, I highly recommend this Holiday Inn Express. read more

After check in, we noticed the room we were given smelled of cigarette smoke. I notified the front desk, and we were given another room (with an upgrade) immediately. I expected the staff to just spray deodorizer, but they exceeded that expectation. The new room was very clean. Breakfast was super with many options including yogurt and fresh fruit. The breakfast staff was very accommodating and friendly. The hotel is a short walk (5 minutes) to the nearest beach access. There are no beach views from the hotel. Walgreens and several restaurants are within walking distance. I wouldn't hesitate to stay there again. read more

Bethany Beach is a lovely, albeit kind of pricey town (certainly compared to Dewey or Rehoboth). The hotel is about a mile from the Boardwalk and those restaurants and shopping so we walked for that stuff but drove for the beach because we didn't want to carry our stuff that far. In the opposite direction are restaurants, a strip mall, Walgreens and CVS a couple blocks away. It's extremely clean, well appointed, and the bed was very comfortable. There was a very good breakfast selection and the staff was friendly. It has a nice little pool, coin op laundry and I believe a fitness center (but I didn't use it). My only issue is the price -- they had a big group there our last night and the rate jumped $60 from the 2 nights prior (and we went the last week of Sept, so it was kind of off season). But it really is a very, very nice place to stay. read more

We went for a family getaway. Front desk staff was always available, friendly and helpful. Room was ready early and check in allowed early. Loved being able to stay in the lot after we checked out so we could go to the beach and we were allowed to use the showers at the pool after the beach. Breakfast was disappointing. While it was included many pans were empty and tables were not cleaned after being used. Food quality was awful and dining room was small for a hotel with 4 floors.Our room was clean but had an odd odor. The beach across the street is private so it's a 5 to 10 minute walk to the free beach. Rehobeth is a 25 min drive but worth it for boardwalk, shops and restaurants. Won't be returning. read more

I stayed here for one night in the off season. It was really just a place to crash for the night so I didn't partake in too many amenities but it provided exactly what I needed. The room was nice and clean. Love that there is triple sheeting on the bed instead of a comforter that only gets washed periodically. Firm and soft pillows provided and even labeled. Plenty of options at the free complimentary breakfast. Staff extremely friendly. I would definitely stay here again. read more

Its is a nice quiet hotel by the beach. I booked a large room with a kitchenette which was very useful. It is also not far from Ocean City, Maryland. read more

I was in Bethany Beach for the 6/9-6/11 weekend. At Check in we were greeted by a very friendly front desk clerk. Hotel is fine and 2.5 blocks to the beach. The room was clean and the beds were comfortable with plenty of pillows. One complaint would be that the walls between the rooms are very thin. Friday night when we were trying to go to sleep, we could clearly hear the TV in the room next to us. Both mornings at the hotel provided breakfast, the quantity of food was very limited especially on Sunday. The staff did their best to make all the guests happy at breakfast. On Saturday they ran out of bananas and then on Sunday there were no muffins, no cinnamon rolls, and there were only 2 yogurts in the fridge. I was terribly unhappy when we discovered on Saturday afternoon that the bedding had not been changed after we had specifically requested it be changed and also that there were no towels in our room. The matter of getting towels for the room was resolved after I went to the Front desk and requested towels. The best things about the hotel is it is within walking distance to the beach and to downtown Bethany, read more

Stayed here again on February 25, 2016 and had another wonderful stay. Alicia took great care of us (again). Very friendly and helpful. Great room. The fitness room is well equipped and we took advantage of that. Large selection of foods for breakfast. Good coffee. The staff was very nice and remembered us from our other visits. This is located in a great area with plenty of parking and easy access. read more

Nice clean, contemporary room. Plenty of pillows, and linens. Acceptable internet. Very good breakfast. Lots of foods to pick from. Would have been nice to have bananas. Check in was fast and professional. Lobby was clean and pleasing. Location is about 2 blocks from beach in a nice area. read more

Hotel is overpriced. Otherwise everything was good with the exception of the pool towels. They are more like washcloths. Small and crappy with a blue stripe down the middle. The hotel also makes it hard to get them. That is really the annoying part of it. You have to check them out at the front desk. Kind of comical. I am assuming they are fearful that someone might steal them. I mean really, who would take these? And at $350/night to stay at a holiday inn...whatever. read more

Great! I am just going to list all the things we enjoyed about our stay. Fridge, friendly staff, microwave, clean, WiFi, big breakfast, close to beach, next to Wallgreens, a crab shack, and a liquor store. Doesn't get better then this. read more

That's twice we've been here this month. Awesome staff that bent over backwards to assist us. Good parking. Great room. Good breakfast with an assortment of everything. We also used their fitness room this time. Very good exercise equipment, weights, medicine balls, BOSU, mats, etc. The recumbent, elliptical and treadmills were high quality. Far better fitness room than we've seen and used in other hotels. Easy walk to great restaurants and drug stores. This will be our recommended hotel from now on. read more

Close to beach and recieved the best customer service during our stay. Standout service from Destani who went out of her way to provide us 5 star service. We will be sure to make this our place in Bethany beach read more