Rented this house for a ski weekend...there was no running water upon my group's arrival...hot tub water was dirty...DirecTV service was not up to par at all...heat pump failed overnight. Bailed out after that one miserable night; owner verbally agreed to refund us for all three nights of the reservation - which would have been the appropriate thing to do - and later recanted / changed his refund offer several times. In an email, blamed the DirecTV problem on "surgery issues." I know, I know...whaaaaaa...??? Suggested it was our fault the heat pump failed. Threatened to refund us NOTHING AT ALL unless we promised not to 'slander' him online. In a desperate attempt at gaining leverage in our dispute, accused us of damaging his pool table and suggested he was doing us a big favor by not making us pay for it. Truth is: we didn't touch his stinking pool table. We're all professional, responsible, educated adults. It never happened. At the end of the day, this owner never refunded my group anything at all. Had to seek remedy through credit card issuing bank.
This owner flat-out did nothing to ensure the house was ready to receive paying occupants, and miserably failed at every opportunity he was presented with after the fact to make things right. MISERABLY failed. Do yourself a favor and avoid this property owner. read more