A wonderful experience! I needed bodywork done on my…read morevehicle. I got a few references and researched my own. I chose Long Beach Collision Center after speaking with Luis for an estimate. Luis was very professional and a nice person. He took a look at my vehicle and damage done, we went back inside the shop, he entered information to his computer. The estimate was reasonable, but I could tell from the things he said, the job would be done correctly and thoroughly. We set up a date and time. On my way out Luis introduced me to the owner, Francisco. Also very professional and kind. The day came to drop off car, and a couple of days later the work was completed. Everything went just as they said. I was greeted by Francisco when I arrived to pick up my car. We discussed the completed task and everything looked great. I am glad I chose Long Beach Collision Center and to all of you looking for a body shop for your vehicle, that this business is highly recommended to be your choice!

I cannot thank Francisco and his team enough for how well they fixed my car & made it look pretty…read moreto look at again (ever since I gave it a good accidental scratching)! From the start Francisco was extremely considerate and communicative which I appreciated so much as I didn't know what to expect, and for the quality of the work, the quote was very reasonable! He even offered to stay past closing so I could come pick up my vehicle after work. Thank you to everyone at Long Beach Collision Center -- I will absolutely be back if I need more work done in the future.

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

Great communication and provided updates. Completed in a timely manner. Fair pricing. Thanks!read more

All I needed was a cost breakdown to fix my vehicle. The first day, they said they would text me so…read moreI could send pictures. Never got a text. I called back the next day. They finally texted me. Never got a response after sending pictures. After a week of nothing I went to the Collision Experts on Obispo. They gave me a great cost breakdown for $20. Honestly, skip the hassle. I hate when people disrespect my time. Their communication skills need improvement.

Took my 2015 cadillac ats with rear end damage…read more They were so good Got me a rental right away. Got all of the repairs authorized by insurance company. When I got car back Car looked like new. Repaired car correctly. Car looked like it was polished and they fixed a dent in front bumper and painted it too. They go beyond the original repair to make car look great Thank you Bob Anyone that needs body or paint work done to their vehicles Try them You will be happy with the repairs They the best They 10 stars

This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

I don't know what this guy Alan is talking about how you gonna leave a bad review and you never…read moreeven went to that shop. I looked up Alan he's a professional yelper, guy leaves bad reviews all over the place. What a moron. I personally had cars repaired at ACES numerous times. Family and friends too. Everytime cars were done quick and with quality. Scott and Eli know their stuff and they take good care of you. I have been to other local shops and got quoted way higher than Aces. I know they're honest from personal experience. Read all their reviews, everybody saying the same thing. If you want professionalism and quality and feel like you have a good go to shop, call ACES!

Look no further this shop is the real deal! No games played like other shops. They're honest and…read morethe work speaks for it self. They took care of my 2018 Durango after it was vandalized. Talk to Scott he'll take care of you. Thanks brother.

So rare to find a business that goes above and beyond Happy to have been a customer of Luxury…read moreCollision. Art was amazing , helpful, and followed through on all levels Highly recommend!!!

I cannot recommend this business more! When I inquired about body work, Art helped move the process…read morealong by personally contacting AAA. He went above and beyond to repair my Rivian astonishingly fast. He was always available via text, and even drove me to Enterprise to pick up a rental. Amazing customer service and fantastic body work.

This shop was very helpful and attentive to customer concerns. Responded timely with daily updates…read moreon progress of car. Appreciate the help Eddie!

Very nice job for a very reasonable price. This shop is worth recommending to anyone that is in…read moreneed of auto body repair or painting. Eddie is very helpful.

We cannot say enough wonderful things about Jose!! He is not only incredibly skilled at what he…read moredoes, but also one of the most genuine, kind, and trustworthy people you'll ever meet. He helped my son with a bumper repair, and from start to finish the experience was seamless. He took the time to explain everything clearly, was honest about what was needed, and went above and beyond to make sure the car looked amazing and was safe to drive. The quality of his work was outstanding, truly better than we expected. What makes him even more special is the heart behind his work. It's rare to find someone who combines such professionalism with such genuine kindness. If you're looking for someone you can trust with your vehicle, look no further. We would recommend Jose without hesitation to anyone and everyone. Thank you for taking such great care of us!

Thanks Jose for your world-class service to expertly repair 2 scratches / dents on my wife's 2020…read morePrius. The quality work and customer care delivered exceeded expectations. Highly recommended ~

Super quick response over Yelp messages when I reached out. I came in to ask about removing paint…read moretransfer on my car, and Jimmy took a look and honestly said no work was needed. He even wiped down the area himself with a polishing compound to make it go from noticeable to almost non existent. Didn't end up needing their services, but I really appreciate the honesty here.

Updating my review after multiple visits…read more.. Hi, writing this post especially for the ladies... As an African American woman, it can sometimes feel uncomfortable going into auto shops without much knowledge about vehicles. However, if you're looking for a reliable body shop where you won't feel intimidated or pressured, this is the place. The team is friendly, professional, and easy to work with. Ask for Mark--you won't regret it. I originally found Aramex Body Shop during heavy rain in Los Angeles when my Tesla needed repairs, and that experience alone made me a customer. Since then, I've now been back a total of three times, including twice last year after two separate accidents involving my Tesla Model Y. The first accident last year I was rear-end on the freeway by a speeding driver and the second involved a rear end by a drunk driver while I was a passenger. Both accidents were not my fault, which made the situation even more stressful, but Mark handled everything smoothly. During the second repair, there was some back-and-forth with my insurance (State Farm), and the adjuster was giving pushback. Mark handled everything professionally and made sure my vehicle was repaired properly with the correct Tesla parts. That level of attention and advocacy really stood out. At one point, I was even out of the country, and Mark kept me updated the entire time through text (which I prefer), along with phone calls when needed. Communication was always clear, consistent, and convenient. He handled the follow-ups and made sure everything stayed on track, which took a lot of stress off me. Every time I've picked up my car, it looked like it just came off the showroom floor--honestly even better than when I brought it in. Mark is professional, thorough, reliable, and truly cares about his customers. He even followed up after pickup to make sure everything was good. This review is definitely long overdue, but I can confidently say I highly recommend Aramex Body Shop. I wouldn't go anywhere else.

Took my car in for an inspection after a fender bender. Jairo was my inspector and he was super…read morefriendly, transparent, and easy to work with. The customer service here, including the front desk, is very accommodating. As for the repair itself, I did have to bring my car back a couple of times because the initial work wasn't quite up to the standard I expected. I'm pretty nitpicky when it comes to my car, so I was surprised that a few issues were missed by the technician. That said, Caliber does offer a lifetime warranty on their work, so anything you notice after the initial repair can be brought back and corrected free of charge. The only downside is the inconvenience of having to return and wait again for those fixes to be completed. Overall, great customer service, but the repair quality required a few follow-ups.

Excellent and professional customer service. Employees were kind and informative. What impressed me…read morethe most and appreciate are the daily updates on the status of the repair being done. I was either texted or called giving me detailed information on work being done. I would highly recommend this location.