The good news: Everything works, 2 blocks from million $$ homes…read moreImprovement Needed: chips all over the bathroom, no coffee, room needs another lamp maybe a pole lamp, rug needs cleaning, TV small

While it may not be the fanciest motel the staff are top notch. Everyone from the manager to the…read morehousekeeping staff were so nice and incredibly accommodating. If you're looking for a NYC 4 star hotel this isn't it but if you're looking for good people who will help you be comfortable this is the place for you.

Five star experience relative to the options in immediate area…read more We made a wedding at the nearby Old Westbury Hebrew Congregation and found Viana on Amex Platinum's website. Hotel suite on PH level had a jacuzzi, terrace, living room space, and bedroom with extremely soft linens. Cost was $350 a night which is what we'd pay for an ordinary room nearby. Easy parking, great coffee, very friendly staff and when we needed to extend checkout a few hours the cost was shockingly low, they were very accommodating. Didn't try room service but no problems ordering Uber Eats to the hotel. They also have an option of placing chocolate covered strawberries, rose petals and champagne in the room for $75. Regardless of occasion, choice this option! Primo will definitely stay here again if life brings us back to the neighborhood.

We was already checked in they sent a houseman out to luggage cart to bring in our luggage. We…read morerequested a room on the lower floor so we can get out of here fast and easy. The room is great for us changing for a 9 o'clock show we have 18 miles away. Most likely we won't be sleeping here tonight we will be on the highway after the show. This is a clean hotel and we use it often when we frequent this area it's a good place to check into when in this area and very clean and comfortable. Good quality hotel and they have a restaurant downstairs with a small menu. The Quality of this hotel is well worth the money.

Check-in Christmas Eve 2025. Reservations were made months ago. Checking in was smooth…read more It's when I got to the first room; and checked the security features. A guest key should not open a room when it's been deadbolted from the inside only an E key (Emergency key) should open the door from the outside! I was moved three times and each room lock had the same problem. That's insane! The last room - 301 also had a fickle HVAC. One minute it was blowing cold air, on a day that was below freezing, I didn't need that. The next it was hot air. Go figure. There's a complimentary Breakfast. More than toast and coffee. See photos. They're under renovations. Stuff happens. The elevators work. Rooms have refrigerators. Most of the usual, expected amenities. The halls on the guest floors is a bit of a maze.

Staff helpful but no elevator to second floor which should be noted on their website. Lack of…read moreelevator can't be helped but no excuse for no hot water in the shower while there was hot water in the sink. Go figure. Otherwise I rate it overall 3.75 of 5.

Good if you want a hooker, that's it though. Place nasty. Bed was dirty and the bathroom hasn't…read morebeen cleaned in weeks it looked like. A lot of junkies and heads walking around.

Rooms are clean and nice to see a motel return to pre- COVID - cleaning room, making beds and new…read moretowels every day Our second stay and we will be back Better rates with Expedia than with motel

Roach infested don't go there. No clean place. Don't go there. Very dirty place. Sheets not changedread more

I have stayed here few days good motel accommodating . Very nice housekeepers and the manger is…read morevery helpful.

We were guests at a wedding this weekend and the property is gorgeous, the rooms were very…read morecomfortable, amazing showers, large living areas, very clean. The bartender at the hotel bar was truly amazing, she made great drinks, very personable but not overly intrusive We are looking at booking another stay

Beautiful hotel. Nice rooms. Good breakfast included with room. Parking included. Only negative…read moreis need to add more convenient charging stations in rooms .

Enjoyed the hotel here as well as the restaurant. Just did a fun little staycation and it didn't…read moredisappoint. Comfortable and quaint.

Wedding Day Nightmare: Don't Take the Risk Upon check-in,…read morethe Fox Hollow hotel gave us the wrong room. We only found out when another person was ALSO given a key and surprisingly entered! (This issue was mention in other comments and owners said it was addressed... guess not.) The hotel made us move rooms without offering help--despite having very few carts for a fully booked property. Then the night before our wedding, the air conditioning in the room failed, and they couldn't relocate us. Instead they brought fans that kept us awake and uncomfortable all night. The next morning, we pushed a cart loaded with all our belongings and my wedding dress up and down the hall to three different rooms--none of which had a hook for my wedding dress. I finally had to borrow a family member's room to hang the dress and to invite the girls in for hair and makeup. By 9 a.m., I was in tears and shaking on my wedding day because of this hotel and its staff who was rude and unhelpful. Their only apology? One bottle of champagne for a room of 13 women getting hair/makeup done. We ordered another bottle and it took more than an hour to arrive, delaying pictures and angering our wonderful photographer. Once we walked over to the venue things didn't improve. The candlelight ceremony we were promised and had dreamed of for more than a year included ZERO LIT CANDLES! They were told that they were automatic and not set correctly. Additionally, several times we said we only blue and white lighting but the venue had a bright red spotlight behind the alter. All our ceremony pictures are ruined. I called the venue shortly after to ask what happened and the first thing the coordinator Hilary did was put the blame on the grieving bride, "Well did you ASK for all that? Did YOU say something at the time?" she said, as if it were the first time we'd spoken of this. That thoughtless and rude response while we were in tears angered us almost more than the mistake itself. One mistake is forgivable--this was beyond. Do not gamble with your wedding day.

Let's start out realistic. This is a converted motel. It's not a hotel. It's also a Days Inn, so I…read moredid not expect too much. I needed a cheap place to stay for a night on a business trip. The room was renovated which was nice, but there are still many problems. For starters, the door frame was broken and crooked. The room was very tiny, but clean enough. There was also a dead cockroach in the toilet. There were wires out near the window with wire caps and tape which could definitely be a problem for anyone traveling with children. I also did find several alive cockroaches under the fridge and on the window. All in all, I could not recommend this place. It's overpriced and pretty poor quality. The travel websites may make the hotel seem fairly good, but honestly this is not a good hotel and not worth the money.

June 20/19: The previous posters said it all already. This place is cheap & it sure looks it. Old…read morerundown rooms & a particularly old rundown exterior. I was forced to stay here cause a colleague was paying. Old design, in-wall A/C, carpet from the 1980's. If ya can't afford it stay but otherwise go somewhere else!