The sought after "Forman family" 5 star for a hotel. Not an easy accomplishment. One that requires…read moreperfection in all facets of the most challenging service industry. La Reserve is not in my opinion the absolute best location nor is the architecture the most beautiful. But, where they may be weak in those categories, they make up the distance and more by providing amazing service, spa and culinary experience offered to there guests. We had the pleasure of staying in the resort for a couple weeks during our daughters involvement with a Juilliard music program in Geneva. You know when you have reached the height of of customer service when all the staff addresses you by name and has a sincere concern for your well being. That is how we felt by the time we had to depart. Like making a new family. We will be in Geneva next summer and for sure we will be staying at La Reserve.

Spectacular hotel and service. % go out their way to make your stay and experience 1st class. Also…read moretry the food, ! See you again, mercí beaucoup.

This hotel has some improvements to do to get a higher score in my opinion…read more Rooms are good. Service is okay. Breakfast is terrible! Dinner is okay. The restaurant is closed during weekends and there is not many other options nearby.

This is a good resturant,it has buffet and pizza at versiox,it's a village building,kindly…read more,freshly,quitly...

While traveling, I stopped by for some "American" style cuisine. I got some chicken nuggets and a…read moreburrito. Both were above what I was expecting. The nuggets were handmade and amazingly good quality. The burrito was also good, but could use a little bit more fillings--like rice, beans, greens, etc. to even out the portions. Mostly though, the flavors were really good and there were some great options on the menu. The bar tender was able to speak English and forgave me for my awful French skills.

Airport seemed a bit nicer since two years ago. No customs even though Switzerland is not part of…read moreEU. That was nice. Took me 20 minutes to exit plane and airport with my checked luggage. Not bad. Then 10 minute wait for Marriott Shuttle. Perfect. Always love staying here.

Be prepared to walk, walk, and walk some more…read more Walk off the plane. Walk more to passport control. Walk a long line to get your passport stamped and be asked the questions as you walk through customs and into Switzerland, only to walk more to the baggage claim to where you stand a good while to greet your luggage many minutes after your plane has landed and you stress as you think the same thing I always think about, did my luggage actually make it on the plane? Then you breathe a sigh of relief as you walk again to the train station which is a solid walk from the baggage claim as you then take a train into town, or in my case, a train to Lausanne, and then walk again to the train and maybe have to stand on the train because you waited until the ultimate last minute to buy a ticket. At which point you almost wish you had someplace to sit down. Not the best way to greet people into a gorgeous country, but at least things do improve from there (and believe me, they do).

I stayed here in 2011 and having enjoyed the experience at that time I've decided to come back…read more The hotel is well located just a few very steep steps away from the train station. It's also some additional steep steps away from downtown. Great for exercising, especially if you've been eating too much of the delicious pastries and chocolate you'll find all over town! :) The place has been around for a while but management has kept the hotel in a good overall condition. The rooms are modern and quite spacious for European standards. The staff is polite but I wouldn't say they're exceptional. They do their job and that's fine by me. There are a couple of restaurants in the premises but I didn't bother trying them as I think they're over priced and I'm not interested in the menu options. There are too many great restaurants nearby, too many nice bakeries, for me to be bothered with the options here. If anything, the restaurants look nice and seem to be busy most of the time. The rooms have free wi-fi, safe, cable, toiletries, a nice bathroom and some tea, coffee and hot chocolate alongside an electric cattle. For the affordable rates, great location and good rooms, I think this is one of the best places to stay in Lausanne. Definitely recommended!

I stayed here on Tuesday August 27, 2013. Checked in to a nice room on the first floor (that's the…read moresecond floor to USAers). The room overlooked the courtyard so it was nice and quiet. I slept with the A/C on which worked great (I could've slept with the window open which would have been nice too). I ate dinner in the Thai restaurant in the hotel. I had one of the Blackboard dishes which was more of the local fare, I had the Green Salad with hot Salmon and it was delicious. The breakfast in the hotel was great, lots to choose from and the croissants were outstanding.

Great location. Standard main line Hilton hotel. Right near the airport with a free shuttle. The…read morecabs won't take you but the shuttle is frequent. Attached to the conference center by a walking path which makes it ideal. Getting Ubers to go downtown could be slow. Plan ahead. Not cheap. But nothing here is. Front desk staff very helpful. Picked great lunches for me.

This review is for the restaurant not the hotel. Who puts shredded carrots on a burger???. Meat…read moreovercooked and cold not sure how that is possible, there is so much liquid that the buns are a mush by the time you get it. The whole dish is a discussing mess