1. Hostel Erottajanpuisto

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Helsinki, 18

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Hostel Erottajanpuisto

4.5 (4 reviews)
Open • Open 24 hours

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The Yard Hostel - Picture of the bed but that I found from the second night when I uncovered my pillow the sheets everything

The Yard Hostel

3.0(3 reviews)
0.4 km•Kamppi

I rarely leave negative reviews, but I believe other travelers should know about my experience…read more I arrived at The Yard Hostel on July 4 at approximately 2:30 PM. I went to bed around 4:00-5:00 AM and woke up around 10:30 AM. Around 11:30 AM, my body started itching and I noticed multiple bites across my upper body. At first, I assumed they were mosquito bites and continued with my day. That night, I went to bed around 1:00 AM. At approximately 4:00 AM on July 6, I suddenly woke up because the top of my right foot was extremely itchy. I lifted the sheets and carefully inspected the bed. That's when I found what appeared to be a bed bug. I immediately took photos and recorded a video. I also have photos documenting the bites on my body. I packed all of my belongings immediately, took a shower, and left the hostel because I had an excursion scheduled that morning. I had barely slept and was exhausted. Later that day, I booked and paid for another hotel because I no longer felt safe returning to The Yard Hostel. I contacted the hostel immediately and sent them the photos and video. They later informed me that they had inspected the room and hired a pest control company, but claimed they found no evidence of bed bugs. The hostel told me they would refund only the final night, since I did not return to sleep there. However, I also requested a refund for the previous night, because that was the night when I discovered the bed bug after my sleep had already been disrupted. That request was refused. To this day, I have received absolutely no refund. After my last messages, the communication stopped and I never received any further response. This incident resulted in: * Multiple itchy bites. * A completely disrupted night's sleep. * Having to pay for another hotel. * Stress about potentially bringing bed bugs home to Canada. * A vacation that was significantly affected. I have kept all of the evidence, including photos of my bites, a video of the bed bug I found, and my conversations with the hostel. Based on both the incident itself and the way it was handled afterward, I cannot recommend staying at The Yard Hostel. I sincerely hope no other traveler has to go through what I experienced.

Centrally located hostel in the heart of all the action. Ten min walk from the station. Bit pricey…read morecompared to other places in Europe. Very much safe and clean. Bed wasn't that comfy. Atmosphere was alright, not much socialization going on. Breakfast is included, was also Aok. Overall decent experience.

Photos
The Yard Hostel - Bites from the first night

Bites from the first night

The Yard Hostel - I woke up the first night with my body itching

I woke up the first night with my body itching

The Yard Hostel - Lobby/check in area

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Lobby/check in area

Hostel Erottajanpuisto - hostels - Updated October 2026

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