Why do dentists join plans but refuse to honor it? The front desk (Corrie?) was rude and patronizing. She called my insurance plan which lists them as a provider, but the dentist and she wanted to add additional x-ray charges. I made the appointment two months ago, and asked if they took my insurance. Even though the answer was "yes," with months to review my coverage, they waited until the day of my appointment to inform me of more charges.
Worse of all was the manner in which the blonde woman handled the situation. I was fine with contacting the insurance, which I did beforehand and they gave me a green light for check-up and cleaning. To only to be denied service at the time of my appointment, with a condescending,"Have a nice day." I took my business elsewhere.
Zero stars should be appropriate. read more