Horticultural Gardens replaced a shared wall that was generations old and mostly destroyed. Their owner worked with us and the city of Atlanta to ensure everything was done perfectly. This wall was especially difficult because it had to not only replace a foot print of a wall that was over 100 years old it also had to be dug by hand and through a fallen 40" oak tree root system to matchup into a newer existing 5' granite wall. Even with all these crazy requirements they managed to coordinate the work with the city code and the two different homeowners.!! read more

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Carter came highly recommended by a coworker but after two last minute cancellations and never showing up for the third appt (so far it is almost two hours past my appt time) I have great doubts about his ability to handle my project efficiently. If he cant respect my time (the time I have to take away from work to meet with him) then will he respect me enough to do a high quality job and warranty his work? He will never get the opportunity to find out. read more

I'll update this as need be, but our review so far is excellent. What we needed: We were having flooding into the backyard during heavy downpours and my idea was to add a sump-pump to an existing drain on a side yard. What we had installed: Carter suggested a less expensive route, adding an additional, 8-inch drain to an existing catch basin. As luck would have it, about an hour after the drain was installed, there was a violent rain and we got to see if it worked, and it did. In some areas, where the grass was the most healthy, we could not even see that there was a repair done, once they put the lawn back together. We also had a pallet of sod installed in another location and that's doing well so far. Carter was good about talking me out of the solution I had in my head. And it took some effort on his part. On the day of our install, we also had issues getting the sod because of the same crummy weather, and his team made it happen anyway, staying late to finish the job. He gave us a year warranty on the sod, and five years on the drain. We will certainly use him again, and you can message me here if you have any questions. read more

We use Carter for all of our landscaping designs. He is responsive and very professional. He crew is reliable and their work is quality. They have build drainage for us, paths with stone steps and are now cutting trees and clearing shrubs and the fence they are building is better than the one the fence company built. Thank you again Carter for a great job. Stone wall maybe next year ;-) read more

Great work. Got grading, retaining wall, erosion control, drainage, sod and a fence. Highly recommend.

I've had them out twice for two separate projects. These guys are truly artists! Their rates are affordable and the quality of work is out of this world. Everyone I've interacted with has been incredibly polite and professional, I really can't recommend them enough. Check out their website for more pictures of their work! read more

I contacted Carter Mason based on recommendations from neighbors. He was prompt, friendly and very professional. He came out to look at my space and discuss what I wanted. He came back to measure the areas and within a week of our first meeting came over with a full design and estimate and had heard all of my requests and incorporated them into a great plan. The next week, his very polite and nice crew came out and in three days changed my crappy old backyard into a really nice space designed for me to enjoy and something that will work with my 3 dogs as well. I am very happy with the results and think Horticultural Gardens is a great company. read more

Prior to hiring Carter Mason and his company several months ago to resolve some drainage issues, we read reviews and based on the reviews and meeting with him, we thought we made a good choice. The drains were placed but only one was done with soil erosion fabric and rocks. He insisted that the other two drains needed mulch and ground covers only. He assured us that rocks were not needed to prevent the mulch from washing in the drains. We were NOT sold on this idea and it did rain. Carter Mason was informed that the drains were covered with debris, etc and he did come out to assess our concern. His solution was still mulch and ground covers. Knowing it would rain again in several days, we placed rocks and mulch which prevented washing and clogging the drains. Again, we shared our findings. Carter Mason was defensive, dismissive and opted to do nothing to correct this. After posting a review on another site, Carter Mason contacted us to remove the negative review and he offered to make the corrections or refund a portion of what we had paid him. Given his track record with us, apparent substandard work and disposition, we asked for a refund and agreed to update our initial review stating we had resolved our concern. At his request, we provided him with the verbiage that would be submitted. He then asked that we publish our update before he refunded the agreed amount. We DID NOT agree to this because it was clear that he could not be trusted. Carter Mason agreed to send the refund and NOT to our surprise, he never did. The take away: Carter Mason's level of expertise is not drainage solution, he lacks integrity and he is inconsistent in the services he provides. BEWARE!!! We have since had his work corrected with mulching, ground covers, rocks, erosion fabric, grading and other services to finish this project. Mind you, we were working from a priority list with Carter Mason because we wanted to assess each part completed to make sure we were resolving the problem. We are pleased with the results and realize that there ARE honest contractors who value customer service and quality work. Prior to us selecting a contractor, three assessed our property and all three questioned the work done by Carter Mason. At best, Carter Mason will read this and make changes in how he does business. The reviews did not represent the quality of service Mason Carter delivered to us. There is no way to know if reviews are legitimate so the consumer relies on what is posted and remains at the mercy of some unsavory contractors. We hope this helps the next homeowner so money is not spent on substandard work with no end in sight. read more

Found Carter on line and he drive to Mineral Bluff to talk to me. Did a drainage project and a small amount of landscaping. We were so satisfied that we agreed to remove a concrete retaining wall and drainage ditch and wood planters and replace with natural stone and landscape about 400 feet of driveway. We had a compressed time frame but Carter was able to get the job done. It is beautiful, done on time and with daily pics to update progress. I was in Florida while the job was done so this made me feel better about being 700 miles away. Nevertheless, we are thrilled and are planning our next project for next year. I recommend Carter Mason and Horticultural Gardens with enthusiasm! read more

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We hired Carter Mason with Horticultural Gardens to repair a stream that had been eroding due to the heavy rain. It took a couple of weeks to set a schedule for repair, but we finally set a schedule in March 2013. When they finally came out to repair the stream, damages were done to our driveway and the service was not fully completed. As of today, there are now trenches in our yard from the equipment that was used to fill the stream. He also cracked part of our driveway with the heavy equipment used. All of the rocks that were put into the stream have now been washed away. The stream is now eroding again. We made a complaint to Carter Mason about the driveway immediately in March 2013 and he stated he will come back to fix it. We received one call from Carter Mason a day or so after the service was rendered. He left a voicemail stating that he will come to repair the damage done to our driveway and bring sandbags for the stream. Although we have left voicemail messages and sent emails from March 2013 to January 2014, it has now been 10 months and we have yet to hear back from Carter Mason or anyone at this company. Although he promised us a lifetime warranty (which is listed on his receipt), he did not keep his promise and cannot be trusted. read more

We Are Extremely Pleased Customers! We live on a golf course and felt our backyard needed some color since it was rather blah with not much landscaping. We were looking to have more of a "wow" factor since our house is in full view of the golf course. Carter came in and put together a beautiful plan with both hardscape and landscaping that has exceeded our expectations. He took on the process of dealing with our HOA to get approval. He even dealt with the county since our property is adjacent to an area that is county-owned, with a stream that feeds into a small lake. We now have a beautiful backyard and side yard, including a gorgeous water feature that is serene and beautiful. The crew that did the work are very hard working, courteous and went above and beyond in every way. Even replaced some burned out light bulbs in our front yard lighting! Carter has an incredible knowledge of plants, flowers and trees and did a fantastic job of integrating this knowledge into a beautiful arrangement throughout our yards. We are also very happy with the hardscape that was done as well(stone steps, benches, water feature, stone edging around planters, pathways, retaining wall). We wholeheartedly endorse this company and the work that they do! read more

Wow! Fantastic Company! Fantastic Work! We are so thrilled with Horticultural Gardens, Carter and his employees. Horticultural Gardens completed several projects for us around the outside of our home, including deck work, driveway drainage, stoop drainage and replacement landscaping. We are extremely satisfied with ALL areas of the work completed. The work was done in a timely manner, the workers were courteous and professional, the pricing was very competitive and the outcome looks great!! We are very impressed with the communication throughout the course of the work. Every day we were informed about what was going to be done that day as well as what we could expect next. They arrived when they said they would, did the work they said they would do, and always went above and beyond to make sure the tiniest details were addressed. We really appreciate the way they cleaned up all the debris and made sure all the scraps were removed before they left our home. The results of all their work was effective and fantastic and now we have a beautiful yard! We will definitely call Horticultural Gardens the next time we have any outdoor needs. read more