1. Horseshoe Black Hawk - A Caesars Rewards Destination

0

Black Hawk, CO

Cancel

Open app

Search

Horseshoe Black Hawk - A Caesars Rewards Destination

2.4 (250 reviews)
ModerateCasinos, Hotels
Open • Open 24 hours

Horseshoe Black Hawk - A Caesars Rewards Destination Photos

You might also consider

More like Horseshoe Black Hawk - A Caesars Rewards Destination

Recommended Reviews - Horseshoe Black Hawk - A Caesars Rewards Destination

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Let's of new games
Bonni R.

Large casino with several dining options. Servers are almost nonexistent on the casino floor but there are a couple of self serve beverage stations. They have a poker room but it's not very busy - they're lucky to get one table. They have a baccarat area as well as lots of table games. Fun place to play but keep those expectations low.

Damage to a vehicle. A male car, the F into the a car door
Dawn R.

When parking my car on 6/22 I witnessed a male carve the letter F into a vehicle, parked next to him. When I reported to this to the security department as well as the police, nobody really took me seriously. I would strongly caution anyone parking in this garage.

I typically stay here but the last 2 times were not great. Went up 3-1 for my son's birthday. Checking in the gentlemen was not friendly I have had him before and same attitude. I get to my room the doors are wide open for the balcony a generator was running in my bathroom, a cleaning rag was on the carpet floor. The elevators were dirty, the machines were dirty. Then the next morning it's 930AM housekeeping comes in my room no knock no nothing. I clearly have a do not disturb sign on my door or I haven't even checked out and check out isn't til 11. I am platinum status here but it shouldn't matter everyone should receive great customer service, clean environment, and an enjoyable stay.

Closet in junior suite
Bee W.

Stayed here when it was Isle of Capri. It's redecorated. They're adding a restaurant. There's a fancy food dispenser that's self serve. Starbucks on the lower floor. We checked in and because the person who booked us for our room prize didn't book us into the right size room, got an upgrade. Yay! Neil at the front desk did that for us as our prize allowed us to book a junior suite room. Came with some credits too so he loaded those. Had self parked in the garage so we went back for our luggage and headed upstairs. The room was not what I considered a 'suite' size but the bathroom was nice. Love the shower stall! Water pressure so good and I love the seat in the shower stall. There's a patio door but no patio. Still nice to be able to open it and let the fresh mountain breeze in. The air outside was cooler than inside so that helped. The casino was nice. A beverage area for self serve drinks. Nicer restrooms. People who work there fluctuate between nice and downright not. The cafe and restaurant not great. We went out to eat. They don't charge parking fees but the resort fee per day of $35 gets you. There's a shuttle stop right out front which is handy. And close to the creek walk. There's a desk with computer and printer and a lovely seating area with a fireplace. Small convenience area with necessities and snacks. We walked to a convenience store a few blocks away to get water and beer. More affordable. I also wasn't happy when I dropped my lipstick and reached under the dresser and touched something squishy. It was a cotton ball along with some other dirt. Obviously the room hasn't been thoroughly cleaned in a while. It was disgusting. I'm not sure if I would stay at this hotel again. The cotton ball and the bad food kinda killed it. And there wasn't enough to overcome those negatives. Nothing special. Nothing special in service either. Took a while to get my rewards card activated. Doing it online didn't complete the process or make it easier. And there's no one to explain that you should combine your winning ticket print outs into one so the cashier was grumpy at me. How am I supposed to know? So while I was glad of the win which allowed me to have a getaway, I don't know if I would have paid to stay.

Gross.
Tina B.

Really liked staying here but after our last visit will choose different resort. We had a moldy shower and after letting the manager know she had me spending my time email pics. She offer for someone to clean it which should have been done already I'm like give me clorox wipes I'll do it . I then said maybe you should give us a discount for dealing with this but nope paid I full won't be back.

Roxy Steakhouse's idea of a medium rare filet.

See all

7 years ago

Business owner information

Photo of Customer E.

Customer E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer E.

Customer E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Not to Caesar's standard. Terrible, Terrible food. Very little late night service. No amenities

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Alice Q.
3450
2342
19774

6 years ago

Helpful 20
Thanks 0
Love this 18
Oh no 0

5 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ryan M.
1793
342
6947

8 years ago

Business owner information

Photo of Customer E.

Customer E.

Helpful 115
Thanks 0
Love this 96
Oh no 0

2 years ago

Great time. Good staff. AC could be cooler, but the windows open at night made it comfy.

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jlynn C.
0
140
87

6 years ago

Business owner information

Photo of Customer Experience

Customer Experience

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of G K.
0
25
2

2 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of T C.
0
5
0

3 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Dan S.
88
1
0

4 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 2
Thanks 0
Love this 2
Oh no 0

5 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Customer Experience

Customer Experience

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Experience

Customer Experience

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of F. B.
0
209
3

3 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer E.

Customer E.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

We never win on slots! As the pandemic has wanted they still have tight slots. Bonuses don't pay.

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Isle Of Capri Casinos C.

Isle Of Capri Casinos C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Experience

Customer Experience

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Customer E.

Customer E.

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Customer E.

Customer E.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Business owner information

Photo of Customer Experience

Customer Experience

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

16 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Ryan B.

Ryan B.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joe Y.
223
1144
2059

12 years ago

Business owner information

Photo of Isle Of Capri Casinos C.

Isle Of Capri Casinos C.

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Business owner information

Photo of Isle Of Capri Casinos C.

Isle Of Capri Casinos C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John C.
0
71
27

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 7

Ask the Community - Horseshoe Black Hawk - A Caesars Rewards Destination

Do they have $5 dollar table craps at any time during the week?

Does it have washer/dryers? I can't find a full list of amenities.

They do not offer washer and dryers in hotel rooms - but the front desk can assist with getting your clothes dry cleaned!

Does this hotel have a gym?

Nope, Nothing Nada

View All 4 Questions

Review Highlights - Horseshoe Black Hawk - A Caesars Rewards Destination

“n. From there, up to floor 7, where our clean, well appointed, and newly remodeled room awaite”

Mentioned in 6 reviews

Read more highlights

You might also consider

Ameristar Black Hawk

Ameristar Black Hawk

(647 reviews)

$$

Clean rooms, indoor rooftop pool and hot tub... great service from all the staff and employees…read more Resort fee is $25/room per day but parking is free and the rooms are spacious. Really love the bathrooms with dual sinks and the water pressure was really good in the showers. The bed was a little lumpy in the rooms we were in and the bed itself was very soft... There were some knicks and marks in the rooms too so I think they might need a little refresh soon. The mattresses in the rooms we were in really needed to be replaced. Good location and easily walkable to main street. Very easy access to get into the parking from the HWY and they have a Starbucks inside the property. Overall we had a great stay and will consider to stay again when we're in Black Hawk.

This was my first time staying at Ameristar and will also be my last. I came here for my birthday…read moreexpecting to have a relaxing and fun night, but instead, I ended up spending about an hour dealing with issues with our room before I could even settle in. It was honestly a very disappointing way to start a birthday stay. When we first walked into our room, I was immediately shocked by how dirty it was. There was dirt on the bed, crumbs everywhere, and the room just did not feel like it had been properly cleaned before we arrived. I understand that hotels can occasionally miss something during housekeeping, but this was more than just one small oversight. When you're paying to stay at a hotel, especially for a birthday celebration, you expect the room to be clean and ready when you arrive. We ended up getting switched to another room, but unfortunately, that room had cleanliness issues too. The tub and toilet were dirty, which was extremely frustrating after we had already gone through the trouble of changing rooms. At that point, I was just hoping we could finally settle in and enjoy the night without having to deal with another issue. Then, the next morning, I woke up with bug bites on my legs and abdomen. I obviously can't say for certain what caused the bites or that there are bedbugs at the hotel, but given everything else that had already happened with the cleanliness of the rooms, it was definitely concerning and made me question the cleanliness of the room even more. That was not exactly how I wanted to wake up after coming here for my birthday. Unfortunately, even the actual casino came with its own issue because the craps machine ended up taking my money, and a formal investigation had to be done on the machine. I understand that technical issues can happen, but when you're already dealing with multiple problems during your stay, having another unexpected issue just adds to the frustration. I really wanted this to be a fun and relaxing birthday stay, but instead, I spent a significant amount of time dealing with problems that I shouldn't have had to deal with in the first place. Having to switch rooms because the first one was dirty, finding cleanliness issues in the second room, waking up with unexplained bites, and then having an issue with the casino machine made the entire experience feel like more hassle than it was worth. The pool, hot tub, and casino had some positives, but unfortunately, those things weren't enough to make up for everything else. This was my first time staying at Ameristar, and based on this experience, I don't think I'll be rushing back. I usually stay at the Monarch, and after this trip, I think I'll be keeping it that way. For what I expected to be a relaxing birthday getaway, it was way more stressful than it needed to be.

The Lodge Casino - View of building from self park lot

The Lodge Casino

(162 reviews)

$$

I wish I could have came out a winner here, but that is how gambling goes. But at least I did not…read morelose big either. I signed up for their players card as you get new member perks. 1 point equals $1 dollar in coin in value. We wanted to try the lobster tails at the buffet as that was their promotion. My wife and I played here and I went straight to the high limit room. I have to admit they do have a great selection of games for high volatility to low ones as well. I played this cheesy carnival game that I never seen before and I ended up getting the bonus twice. The rest of the games I either broke even and decided to walk away with any bonuses. I hardly got any bonuses on the games. So here were the incentives of play 1. 100 points $15 dollar in food credit 2. 250 points free play (ranges from $10 to $500) 3. 1000 points (got food $25 credit and $50 free play) I ended up getting the 1000 points and I played 2 spins on black diamond and ended up getting $300 dollars which was nice. I played top dollar, butterfly 7's, Wheel of Fortune, some selection of high limit aristocrat game and Stinkin Riches, but no bonuses. I probably would have played longer here if I was winning, but that was okay. I had a good time here with the little time I had at the casino. I ended up eating at Jake's. Not so sure what offers they will send me but my wife and I are not going to go to Colorado anytime soon.

Just another generic casino in Blackhawk... like it honestly looks the exact same on the inside as…read more90% of the casinos in Blackhawk, like I can never tell when this casino ends, and another one begins...

Red Dolly Casino

Red Dolly Casino

(47 reviews)

The restaurant upstairs is what makes the Red Dolly worth going to. Great food at a great price, I…read moreeat most of my meals here when I'm in town. 4 stars instead of 5 because, if you're expecting a casino, you're going to be disappointed; it's really just a bar with a few slot machines. Update: Went back yesterday for dinner and I see what some people are complaining about; from the time I got seated it took a good 20 minutes before the waitress took my order. In her defense, she was by herself and she was acting as hostess/waitress/cashier/busboy and the place was pretty busy...I didn't hold it against her, they need more help. Also, there's a lot more slot machines here than I thought. My guess was that they had a couple dozen, but it's more like 100. Always somebody playing, so I guess some people like to play here.

Initially wanting to take the family to an AYCE buffet but the pricing has gotten so insane that we…read morewere looking around for deal. $9.99 for prime rib dinner cannot be beat. Actually, everything on the menu was super reasonable and they were busy for dinner on a Thursday night. Our server Aggy was amazing, the restaurant area is not huge but she ran it like a champ. Provided topnotch service and remembered all of our orders accurately without any notes. She was the only one running the show while we were there. She also celebrated her 22nd anniversary working at Red Dolly the night we visited the restaurant. The prime rib was thin-ish but delicious, baked potato was creamy, the dinner came with a potato - mashed, baked or fries - of your choosing, or you can pick onion rings. It also came with a side of green beans, a small roll and horseradish sauce. All in all we had a great time at the Red Dolly at the end of the town and would highly recommend their prime rib special for anyone looking for a tasty deal. Thanks Aggy for taking care of us and happy work anniversary!

Lady Luck Casino Black Hawk - A Caesars Rewards Destination - Lady Luck Casino Black Hawk Room - A Caesars Rewards Destination

Lady Luck Casino Black Hawk - A Caesars Rewards Destination

(133 reviews)

$$

We did not stay here as we saw that the suites were more money. Unfortunately, staying here is a…read moreseparate wing vs. the casino and can be confusing. It looks like the step child vs. the Horseshoe. This place was no restaurant, but has a bar. Their bingo on the 2nd floor was closed. The casino is small around 900 machines, but they had some machines I enjoyed playing and really old ones. I had really good luck with the Volcanic 7's as I got a $400 dollar hit and $1000 hit on that one. I played Aristocrat games there and got bonuses. Believe it or not I spent more time at both casinos. The drink machine was on the other side of the casino. One thing bad or good is they have different promotions. I had a lot of luck at this casino and ended up making a profit here. I know that was not the case on the third day there, but it is okay, I had fun.

Let me tell you about this place…read more.. The frustration started the second we checked in. There was absolutely NO ONE at the front desk. And I don't mean for a minute or two... we waited 10-15 minutes before anyone finally showed up. Once we got into our room, it honestly just felt... dirty. I'm pretty sure the carpet has been there since dinosaurs roamed the Earth. The whole room just had that gross, grimy feeling. The customer service didn't get much better. Around midnight, I called the front desk to ask if they had feminine products. The gentleman on the phone said, "Yes, just come down to the front desk." So down I went... only to find myself standing there waiting. Again. After about 10 minutes, I noticed a sign that said to call a number if no one was at the desk. I called and was told no one would be there until the morning. Seriously? Thankfully, another employee happened to walk by and told me there *should* be feminine products in a few of the vending machines. Great! Except... nope. I checked three different machines, and not a single one had any. By this point, I felt like I'd walked a marathon. You know how casino hotels are... everything is somehow a mile away. I ended up rushing over to a different casino and made it with about five minutes before their store closed. The entire stay was one frustration after another. Between the lack of staff, the dirty room, and the poor customer service, this place was a huge disappointment. I won't be staying here again.

Dostal Alley - Spicy Hawaiian

Dostal Alley

(116 reviews)

$

Great pizza, awesome beer, reasonable prices, and dog-friendly!…read more Dostal Alley is such a cool piece of Central City history. The staff was super nice, the pizza was delicious, and their craft beer hit the spot. We were honestly shocked at how reasonable the prices were for the quality. Plus, while we didn't have our dog with us this time, they have a dog-friendly patio--which is extremely hard to find in the Black Hawk/Central City area! A must-visit spot for great food, history, and friendly service.

I first visited Dostal Alley when they opened, during the early years of gaming in Central City. My…read morefamily has deep roots in the area from long before gaming arrived, and we've always made an effort to support local businesses and owners. In those early days, Dostal was a place where people came for a good pizza or sub and enjoyed a little gaming on the side. It was part of the community. Unfortunately, the place today feels like a shell of what it once was. The food has always been average, which is something many customers can accept, but poor and disrespectful service is never acceptable. I brought my concerns to the owner, Lisa, hoping they would be taken seriously, but the response was disappointing and dismissive. It's unfortunate to see a longtime local establishment lose the character it once had. Good food and good ownership go hand in hand, and when both are lacking, customers notice. After many years of supporting Dostal Alley, I won't be returning. Farewell, Dostal Alley.

Horseshoe Black Hawk - A Caesars Rewards Destination - casinos - Updated October 2026

Loading...
Loading...
Loading...