I read the other reviews from Chuck Horn's clients and I have to say they did not match our experience. Chuck advertises himself as a custom home builder and remodeler who always stands behind his work. I was impressed with Chuck's knowledge of his trade and hands on approach during the proposal stage. I have hired a number of professional builders and built several large homes. In my opinion, having seen first hand how Chuck runs his business, I would not hire him again to do any work on my house and I certainly would not advise anyone to let him build them a custom home. I would suggest looking at other custom builders in the Beaches area; there are some good ones. We hired Chuck Horn to do some major repairs including some specifics leaks, after hurricane Irma. He promised that either he or John Shepherd would be on-site to supervise the repairs. He stated that he would properly repair the damage, hunt down and fix the leak source, and provided us with a fixed price quote. It was agreed that if hidden damage was discovered or initial investigation failed to find the leak source and further investigative cost was incurred, he would provide a separate quote. The bottom line was Chuck would solve our problems. On the start date 2 workers showed up, an inexperienced helper and a questionable foreman. A sub-contractor was brought in to do the caulking and painting. Most of the work was done by the helper alone, so a job that was supposed to take 1 1/2 months stretched out for 4 months with lots of problems. Chuck came out once or twice during that time after we complained about how many days were lost because no one was showing up. Chuck told us that the work would be "water tested" upon completion but we were never told or saw that they did the testing. Within the first month after completion we noticed a leak in the exact location where they were contracted to repair and immediately notified Chuck. Several day later John Shepherd informed us that Chuck had no idea where the water was coming from. So, they did not fix the leak, which they were hired to do; they did not offer to refund the money we paid them to fix the leak; nor would they continue searching for the source of the leak, even though they apparently fixed the wrong area and never tested the work. I put the blame for this mainly on Chuck, who was nowhere to be seen when the work was being done. read more

I cannot say enough about Chuck Horn and everyone I worked with at Horn Builders. After having had several bad experiences with different companies it was such a relief to have found them. Professional, efficient and expert quality is what you will receive when doing business with them! Chuck and his team have been in business for a very long time and the quality you get at the end of a project is the reason why!!! I can't recommend them enough!! read more

Horn Builders is the best company that I've worked with to renovate and repair my home. They have always gone above and beyond to make sure I am completely satisfied providing me with a source of confidence and competency for each and every project. They've transformed my back patio to a functional and fabulous recreation space. Other times they've helped me address issues from heating and air conditioning, plumbing, electrical, carpentry, and painting. Every project is accurately detailed providing invoices that leave absolutely no questions about cost. And, if you do have any kind of question or want to run an idea by them for expert advice--they've got your back, will always call you back, and won't steer you wrong or waste your money. The Horn Builders team is an absolutely top-notch business and I have no hesitation referring anyone and everyone to use their services. They are true craftsman ready, willing, and able to make your house the dream home you've always wanted. read more

I have had the pleasure of working with Horn Builders on numerous projects at my homes in Jacksonville over the last 16 years. At my first home that Horn did not build, Chuck and his first class team had to replace an entire wall of my home that Arvida has built below specification. Chuck Horn came to my home, analyzed the problem and literally removed a side of my home while my family continued living in the home undisturbed. Chuck got all the required permits and that was likely the one wall of my home I could count on. When my family moved to our next home, Horn Builders oversaw the construction of an additional bedroom and our entire pool deck and covered lanai. I've never worked with someone of such high integrity and quality as Chuck Horn. His knowledge which is based on fixing the errors made by so many other builders allows him a special incite into all aspects of home building, remodeling and additions. I trust Chuck and his team and they had the keys to my home at all times. They always left our homes cleaner than when they walked in. The major pool/deck/lanai project that Chuck did for us has brought us tremendous pleasure and not a moment of issues. Chuck stands behind his work and his knowledge of everything that goes into a home is encyclopedic. I heartily recommend Horn Builders to anyone who wants a job done right. There are certainly cheaper builders out there, but I will say that you get what you pay for. In addition to what Horn Builders did for me, they also built homes for two of my friends who constantly rave about the work he did. He also did a major addition to another friend's home. All three of these families were thrilled with the work that Horn Builders did. Horn Builders are the consummate professionals in Northeast Florida. You cannot find a better builder for any home project you may have. If it sounds like I am thrilled with Horn Builders you are right. If you hear the horror stories so many builders leave in their wake, you will be refreshed by being treated like a valued customer. Chuck treats his customers homes as if his own family would have to live in them. Once you do business with Chuck you become family. read more

Remodeling at it's lowest !!! After multiple pre-construction meetings! We were nickel and dimed to death over what Chuck labeled as "change orders ".... a fairly lucrative BONUS for Chuck in my opinion to support his million dollar life !!! We specifically requested a "high end" front entrance door and we were so unhappy with His idea of high end.... WE purchased the door ourselves !! We spent $5000 ....Chuck gave us a $700 credit which is a door equivalent ANYONE can purchase from Home Depot !!! Expensive lesson learned !! Chuck uses a lot of unqualified SUB-contractors also.... one local Electric company who we discovered stealing a prescription from our bathroom while on site supposedly working !!! Choose a Builder wisely and get feedback from CURRENT CLIENTS and a list of sub-contractors BEFORE you sign that contract !! read more