Cancel

    Open app

    Search

    Horizon Pet Supply

    3.5 (44 reviews)
    Open 9:00 am - 7:00 pm

    Horizon Pet Supply Photos

    You might also consider

    More like Horizon Pet Supply

    Recommended Reviews - Horizon Pet Supply

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Minnie after her grooming
    Artti D.

    Staff members are all about customer service. Always willing to answer all & any questions. The grooming salon is priced very fair. The women take care of our fur babies very gently and graciously. This is the only Pet Salon my tiny fur baby feels comfortable at.

    Horrible she skinned my Aussidoodle!

    ZERO RATING. This is a HORRIBLE place!!! They lied about my Aussidoodle being matted on their reply to my previous posting but admitted they did cut my fur baby's neck in several places like that's alright!??? These people are NOT dog lovers at all to dismiss the fact that nips and cuts come with the territory. I can tell you for a FACT my Aussidoodle was NOT matted nor was he EVER deeply matted as she implied and that is a true pure FACT. I had to keep my boy covered up whenever he went outside for fear of sunburn. I also had to treat his cuts daily until they healed. NOT A PROFESSIONAL SAFE OR GOOD PLACE. PLEASE DO NOT TAKE YOUR PETS TO THIS PLACE. Thank goodness I found a true professional for my little guy who does an outstanding professional job and loves him dearly!!!

    Broly groomed by bri
    Hannah D.

    Love it here ! Thank you ! So glad we found you guys, Yvonne I think is the lady who did teddys haircut this time I could be wrong I'm not good with names. But she was super sweet and did it exactly how I asked !

    My chihuahua terrier mix, cookie
    Erinn M.

    Wow! What to say. My baby got groomed about two months ago and all I can say is amazing! He looks so freaking cute and cut him down so short and I absolutely loved it! He looked so handsome and looked like a puppy! They were super nice and honestly probably the best priced grooming I've ever paid for! I will continue supporting them and can't wait till my baby gets groomed again, amazing people and service! 10\10 recommend!

    Neck area on zoey

    Response back to you, 1 you never talked to our vet, you talked to the receptionist who gave you just vague reasons that could case these injuries. You called our vet and acted like we were with you to discuss our dogs on speaker phone, vet never took your call. We have verified this with our vet. Actually Our vet said, environmental things don't know to be in a straight line like the injuries in pictures on our dogs. Burns from hot tools can. Because our dogs are not shaved short, yes we didn't notice at first but once they started bleeding and hair started falling out, then we took to vet and had that area shaved, is when the injuries could be seen . Yes it was the first time at your place, but if we had looked at your reviews of other strange injuries animals received at your facility , there would have never been a FIRST!!!

    Tonia Lyn A.

    Came in for a few pet toys and supplies while in town. The lady who helped me was I am assuming the owner was very sweet and helpful and hooked me up everything I needed. I'm not from out here but at least I know that when I'm here visiting my friends I have a local pet supply store that has what I need!

    Still dirty with dander
    Maria U.

    This place was referred to me & I thought I was getting great service by a professional but it was the worst service and un experienced groomer I've ever been to. My dog was so unevenly cut and buzzed in patches. It was awful and the groomer promise that she would make me happy before I would leave upon dropping off my dog if I wasn't satisfied she would fix it and then when I picked her up her demeanor changed and said I can come back some other time. Also the dog did not look clean and still had dandruff everywhere...This place Is definitely not recommend and unprofessional and not to mention tried charging me twice...

    Best groomers ever
    Diana B.

    I'm an orange county girl. I've gone to petsmart way too many times and have been gravely disappointed with their grooming jobs. Now I know its laziness. Recently I came to murrieta to visit my aunt. She referred me to Horizon. I'm so happy with their service! The happiest I've been in a very long time. A fantastic job was done! And I will continue go back now that they have earned my trust and respect.

    King Arthur

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Love this dog store and they were soo sweetttt to my baby when he got his nails clipped !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah D.
    143
    64
    69

    2 years ago

    This place is very good ! They groom all our dogs and we have no complaints . They always remember our dogs by name

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Owner is very rude. I don't plan to go here anymore. Crappy service all the time. They never have a smile on their faces.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M O.
    0
    39
    4

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Extremely knowledgeable, especially when it comes to a fur baby that has lots of allergies! Thank you

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Erinn M.
    171
    31
    8

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Johanna F.

    Johanna F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tonia Lyn A.
    246
    76
    120

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Joanna F.

    Joanna F.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Diana B.
    37
    124
    114

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam B.
    101
    34
    44

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Super friendly, great customer service experience. My dog Astrid gets groomed here and she loves it. 5 star service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Johanna F.

    Johanna F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Johanna F.

    Johanna F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cid M.
    31
    3
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura S.
    126
    86
    22

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A M.
    0
    21
    2

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - Horizon Pet Supply

    Review Highlights - Horizon Pet Supply

    I have many dogs and this is my go to place for grooming.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Stores 740 times last month within 15 miles of this business.

    Verify this business

    Petco

    Petco

    (192 reviews)

    My dog loves coming here for his grooming appointments. He doesn't have a favorite stylist, because…read morehe loves all of them. They're quick and efficient with their grooming and I love how over the moon they are with my dog. I have 1 dog, 2 cats and 2 bunnies so I'm here frequently to buy essentials and they always have what I need. I like using their subscription service for recurring deliveries and one off deliveries whenever I'm in a bind. Convenient for busy schedules. At this particular location, I don't get good cell service so I stopped doing the curbside pick up because it just wasn't working out. Otherwise, customer service is always so friendly and helpful. They're usually knowledgable whenever I ask questions about my pets and what the best products are for my pet's individual needs.

    DOG OWNERS -- PLEASE READ…read more Today I took my dog to Petco for a full grooming appointment -- de-shedding, bath, haircut, ear cleaning... the works. I was told it would take about 3 hours. Three hours later, I called to check on her... and that's when I got the call no pet owner ever wants to hear. They told me the groomer had accidentally cut the end of her tail. No prior call! No warning! No transparency! They said they took her to the in-store vet -- but when I rushed over, my dog's tail was fully bandaged and no one could tell me what actually happened. No details. No explanation of how severe it was. No report from the vet. Nothing. As a dog mom, I was absolutely sick to my stomach and beyond upset. You trust people to care for your pet, and instead you're left with injuries and zero communication. This is NOT okay! If you love your dog, please DO NOT ever go to Petco next to Promenade. Ask questions. Advocate for your pet. And don't assume they'll tell you everything if something goes wrong. I'm sharing this so no one else has to experience the fear, frustration, and heartbreak I felt today. Our pets deserve better. 1 Star because I couldn't give zero stars!

    Precious Paw Prints Boutique

    Precious Paw Prints Boutique

    (4 reviews)

    Very poor customer service. Order confirmed on 4/17/25. Item was left at USPS Kiosk at "6:52 PM",…read moreon 4/23/25, 6 days after confirmation. I patiently waited 9 days to contact through email. Seller states, "Sorry to hear about your experience with USPS". This entire transaction had nothing to do with the USPS. Sellers website and invoice state, Shipping from Murrieta, California in 2-3 days." I can only go by the Sellers words written on their Etsy page and my invoice. Seller states, "Your order was shipped within the 3-business-day timeframe noted on both the product page and your order confirmation." It obviously was not. There is nothing that states business days. Seller then states "Weekends are not counted as business days". "The weekends don't count as working days as we're closed". Sellers website states they're open Saturdays 12:00 to 4:00PM. I requested a partial refund, Seller ignored request. I asked to return item and was told, "personalized items are nonrefundable, as stated in our policy." This is the policy from there invoice: "Returns and exchanges accepted within 7 days of delivery." Seller would not take any responsibility for delay or for a refund. Fortunately, Etsy made it right, acknowledging Seller did not abide by there own policy. Seller claims I couldn't be satisfied, which is inaccurate. A partial refund or a return of the item would have been acceptable but, they refused to do either. I understood everything clearly during the transaction. Seller made no attempt to make this right. BEWARE!!!

    Very helpful. I had a problem choosing the right size and the responses were quick. It didn't take…read moreforever to hear back from them. My dog is going to look amazing at my upcoming wedding with the wedding wreath. Amazing quality. I'm so excited. Thank you!!

    Horizon Pet Supply - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...