Saw an experienced nurse practitioner and was very pleased with him. On the other hand, the tech…read morewho took vitals was not good at all. Took me to X-ray and said lay on the table. I asked prone or supine? I get dial tone. 2nd picture she says lay on your side? Well I've got two. Which one? She came back to treatment room with knee immobilizer, wouldn't or couldn't help me put it on for fit and to ensure I knew how to use it. Bad attitude, just tried to give me the device and rush me out the door. Seems like they'll hire just anybody off the street as a tech. You can train a chimp to take vital signs.

Terrible experience. They closed early because they were lazy. It was 7:15 and I saw they closed…read more at 8:00 so I called to make sure I could walk in. I got an AI bot with no way to get a real person so I gave the bot a shot. It said they closed at 8 and they could absolutely take a walk in until then. So k drove the 20 minutes over there and walked in at 7:40 just to have the receptionist tell me they weren't taking any walk ins anymore. The waiting room was empty and no one was in the back, she just didn't want to have to stay after 8. My son just needed a strep test, it would have taken 15 minutes. When I expressed frustration she just looked at me with a "I don't care, I'm going home" look. So I had to try another place but was only able to get there by 8:10 and they closed at 8 as well. So I missed my chance to get my son seen that night because this place wasted 40 minutes of my time. So lazy, so unprofessional, terrible. Don't go here.

Very helpful staff. I may have had to wait in excruciating pain there the day I was at the ER but…read morethey found my 4 year old whiplash injury that makes things very painful for me on a CT scan and now I can finally get better help on an outpatient basis. I can stop seeing two of my many specialists with the help this place has provided. Thank you Medical City Dallas Adult ER

Picking up a patient (friend) after surgery. Was told to arrive about 10am. Patient to be…read moredischarged before noon. This never happened. The quality of care from nurse's on the floor seemed less than patient supportive. 4 hours later patient has not slept as dressed for discharge hours earlier. The lack of communication was unacceptable. The noise from the nurses station was so loud even in room with door closed. Pain meds never given, lunch never ordered and home care given to the patient was not consistent from each person entering the room, surgeon, nurse practitioner, post op nurse, Tech or the nurse on the floor. Unfortunately this experience was not a good one for the patient. House keeper was nice.

I'm a 33 year old mom to two little girls, who previously had a breast augmentation done in 2006. I…read moredid tons of research online and went to three different doctors before picking Dr. Tittle to be my plastic surgeon for my mommy make over. On paper I was very impressed with his degrees and awards and publications, online he was one of the few doctors with 5 star reviews on multiple sites, and his online portfolio was the most impressive with mommy makeovers. I had initially narrowed my choices between Dr. Tittle and another surgeon. But after asking questions and doing more research I went with my gut choice, Dr. Tittle. The other surgeon wanted to do way too much surgery at once on me, and you can't beat Dr Tittle's prices. His bed side manner is great, he's very knowledgeable and thorough with explaining exactly what will be happening. His staff is very friendly, especially love Bethlehem and Daniel. Both the Frisco and Dallas offices are clean and there's never a long wait time. My Mommy Makeover consisted of an implant exchange (from saline to silicone gummy), breast lift, flank liposuction and a tummy tuck. My surgery was on January 3, so I'm almost one full week post op. His work is amazing, even this early I'm in so much excitement to see results 5 months from now. And my favorite part is the Exparel pain block. You don't see many doctors that will spend the extra money to use this. Makes pain management and healing so much easier. And it's non opioid which is a plus in my book, lasted about 4-5 days on me and made my mobility and recovery ten times better. Don't get me wrong, I still hurt and am still sore, but it makes it so much more bearable. You are literally being cut open and then sewn back together. I remember being in way more pain with my previous breast augmentation. This go around I was able to get up and walk around and lift my arms (to an extent) without crying. This man is amazing at what he does, and I'm so very glad that I went with Dr. Tittle. The only thing I wish was I would've pushed to go a bit bigger in the breast size, still even with that I am very pleased with everything. If your a woman looking for a plastic surgeon who knows his stuff and does excellent work, then go see this one. He won't disappoint.

I have had a wonderful experience with Dr Ben Tittle and his amazing team. Dr Tittle is a top notch…read moresurgeon with a caring and attentive manner and a great sense of humor. I am ecstatic with my abdominoplasty results. After 3.5 weeks, I am back at work and wearing my bod com dresses with pride again. His team is friendly, professional, and efficient. Lori and Meagan are extra special in getting things done and managing the important minor details that have added to my amazing experience.

Dr. Padilla is an exceptional physician…read more From the moment I met Dr. Padilla, I felt seen and heard... something that can be surprisingly rare in healthcare. He's extremely personable with an outstanding bedside manner that instantly puts you at ease. What stands out most is that he truly listens and makes you feel like your concerns are valid. I've never felt rushed or dismissed. He takes the time to understand what's going on and explains everything clearly. It's incredibly reassuring to have a doctor who not only takes your symptoms seriously but also works with you as a partner in your care. I genuinely trust his judgment and feel confident in his hands.

This ER staff is exceptional. The girl who greets you, walks you through the paperwork, and calls…read morethe insurance company. Excellent. The nurse who starts the process for the doctor. Nurse Jackie is personable, caring, and excellent. Dr. Zevallos not only cared for my teenage son, who was diagnosed with a double whammy (Covid and Flu A), but was also concerned for our family as a whole. Exceptional care from all. I thank God for all these kind, caring professionals who helped us today.

I called them a week after my Dr faxed an order. They said "oh, we need your health insurance…read moreinformation". Then told me someone enters the order, someone else gets insurance approval, the nurse then checks your labs, then you can schedule. Come to find out, a day after I called them, they notified my Dr that they could not fulfill the request. I am left wondering why no one told me, since it has been 5 days since that happened and no one I talk to can tell me why.

Everything I have been using them for years and it has…read morealways been a mess. They use individuals to deliver their product, they are the worst company to use hands down. Now they can't provide iv fluids and ask me the patient to drive their pump to FedEx to return it. I haven't been infused for weeks now and clearly I won't be for much longer. It's not my responsibility to drive their equipment to return it at their request and I'm not doing it.

I can say without hesitation that the Cooper Clinic saved my life…read more On my most recent visit, Dr. Lynn McFarlane identified a serious blockage in my carotid artery--something I would never have known without the careful preventive screening the Cooper team provides. My cardiologist later confirmed that I had interrupted a potential event. In his words, I caught this just in time. Without this diagnosis, I am convinced I would have suffered a stroke. If I had lived through it, my life would have been irreversibly changed. Instead, I now consider myself as having been given a second chance. That gift is not just for me, but for my family as well. My gratitude runs deeper than words. I hold Dr. McFarlane and the entire Cooper Clinic team in the very highest regard. Their approach to preventive care is not just medicine--it's truly lifesaving. I've been coming to Cooper since my 30s, and this was my fifth visit. Each time I've been impressed, but this time, their thoroughness and expertise made all the difference. If you are considering whether preventive care matters, take it from me: it is an absolute gift. I will be forever in the debt of the Cooper Clinic.

They seem to be nice people. Nice clean facility with a lot of upper middle class seniors trying…read moreto live longer. My only concern is that they have closed their Willow Street gate, which is forcing their patrons to make illegal U-Turn (blowing past the No U Turn sign) on Preston Highway and causing a lot of honking, close calls, fender benders and outright accidents for which Cooper Clinic could be held responsible - should be held responsible. They are so busy making money - they just don't care.

I wanted to update on my post from several months ago on the poor surgical result and experience…read more(lack of reply to my issue) with Dr. Burns. It has now been approximately 8 months and still no reply regarding my issues from Dr. Burns or his office. I have since flown from Indy to Houston Texas and had my belly button revision. This is the first of what will be a two stage correction meaning I will travel again and pay again for a second revision procedure because of how poor my belly button was done initially. My current surgeon is perplexed by what exactly was done in my surgery with Burns. The only thing he can guess is that the incisions were closed with too much tension especially with the lower long scar he possibly took too much skin and had to pull the incision too tight causing the belly button to have constant pulling on my incisions. My long scar initially post op did start opening in a few spots which was told was normal and to put bacitracin on and keep it covered. Now I see this was also probably related to the the incision being closed too tightly. My low incision didn't heal great because of this as I said in my previous post but at least that could be covered with clothing etc. The revision has to be done in two steps since there was zero laxity left from my surgery with Burns. My new surgeon went in from the low incision and excised some of the excess scar tissue and took out the "outer circle incision" and has managed to actually tuck everything in (scar and incision) to be moreso hidden inside the bellybutton as new technique is done versus the antiquated "circle" around the whole outside of the bellybutton that Burns did. My next surgery will be to hopefully make the belly button smaller and tuck everything in further. My new surgeon didn't have the laxity at this point to work with requiring the second surgery I will need. To add my new surgeon who is truly an artist and updated in his techniques also completely revised my low scar and took out the widened areas that was caused my by initial incision being too tight and pulling open. He did this as a courtesy at no charge. After my next revision procedure when things are all healed up I will post before and afters - at this point I am still self conscious about it despite it being so much better that it was with Dr. Burns result. My new lower revised incision looks fantastic however and from week four was thin and you really had to look for it!!! He brought it lower and into my contour more... I really didn't realize how subpar my low incision even was as I was so focused on my poor belly button result. At this point I am out SO much money between my initial travel to Dallas for Dr Burns and two subsequent visits with Dr Burns again traveling from Indianapolis for him to attempt to "fix it." Airfares, hotels rental cars x 3 Dallas trips. My initial request was asking Dr Burns to refund my tummy tuck fee portion of my initial surgery cost which went unanswered. With all of my other expenses and now my revision procedures x 2 and subsequent travel across the US I have/am spending a fortune to fix Dr Burns poor work. What I asked of Dr Burns was a small small amount in the big scheme of things. The fact that I have still not received any reply to my initial emails and request speaks volumes to me about Dr Burns and his true charachter. Like I said prior these people will seem over the top friendly and caring, and Dr Burns will email you and respond to your emails personally until you have a problem or concern and then it will fall upon deaf ears and you will not get a reply. If you are seeking a surgeon once again I would advise you to keep looking. I found Dr Burns on TikTok and truly wished I didn't fall for the cutesy comedy videos and fake persona that they/he portrays - I wish I would have went with someone who was spending their free time updating their outdated techniques. Someone who is more focused on my surgery than perhaps rushing through it to go make the next TikTok video. I will keep sharing my result and experience on this platform and others in hopes that it helps others. Dr Burns has recently renovated his fancy office and practice suite yet could not have the decency to refund a very small nominal amount of money for his mistake. That tells me all I need to know about who he truly is as a person and what his priorities are.

I had an appointment for a consultation and had to pay for when I booked it. Got there on time at…read more4pm and waited for an hour before anyone came out. And the girl was rather rude when she did finally come out because by that time the office was closed. Even the receptionist left before anyone came out... During the wait time I discovered the doctor I was seeing was basically finishing his training. Uh no.. I expected to see an experienced surgeon. I'm really mad I wasn't told this prior to making an appointment and paying. I would've never made the appointment. I searched for the doctor trainee and I couldn't find any reviews or before and after photos of anything he's ever done. Sorry not going to be someone's practice dummy. I am highly pissed I took off work early drove to the other side of town for nothing. And now that it's after 5pm I get to battle traffic for 45 mins to get home.

When my mom was admitted in the ER, they got her chart mixed up with another patient with the same…read morename (10 years older). They never did fix her chart while she was there. The hospital is filthy, the nurses were pressuring her to get a MRI. She has a pacemaker with a 3rd lead & can't do a MRI. There's was no phone reception in her rehab room, ever. There's only good thing was decent food.

Appointment was on time and painless. Techs 'Jimmy' and Murty were great and made sure I was as…read morecomfortable as possible.

I had an ultrasound and CT scan. This used to be such a fine facility, the beat by far, but it has…read morebecome like most other imaging centers now. The techs seem unable to smile or make you feel confident in the care you are receiving. I felt like a bother to them. Yes, they were fast, too fast, focused on that instead of me. Whether it was because of high patient volume, job dissatisfaction, or persinal lack of empathy I am not certain. Other than that, the facility was clean, office staff were professional and courteous,radiologist report was fast, schefuling was mediocre...long wait times on the phone. Leave messages and don't get called back. I called and left a message on the Radiology Ditector's voicemail to ask a question about my exam. She never called back. I was so disappointed, I do not think I will go back.

Criminal treatment when it comes to billing. They would not even file our claim with insurance…read morebefore demanding nearly $4000 and refused to do the surgery despite our insistent pleas to file with insurance first. We have used other surgery centers in the past for other issues for our children and did not have this problem. Word of warning - do all you can to find a different surgery center.

I don't understand why this place has such bad reviews. From the moment I walked in, I was taken…read morecare of greeted with a smile, and absolutely felt comfortable with what was about to happen. They went through everything step-by-step. They made sure that I was warm and those lovely gowns we get to wear they were even concerned about me being nervous about my procedure. Since I had a pretty major surgery, I stayed overnight and I have to tell you it was some of the worst pain I've ever felt in my life.... the nurse got right on the phone and requested stronger medication for me. They made sure and helped me every time I walked to the restroom even though half my body was still numb from the anesthesia. They gave me dinner, which was pretty good even though I didn't eat much of it. All in all every single person in that facility was kind and helpful. I never once didn't see a smile on someone's face. On the rare occasion that you stay overnight, visiting hours are over at nine, but they let my girlfriend stay till almost 11 PM As far as I'm concerned, this place deserves a five star rating.