A perfect stay at Best Western Plus. We willl stay here every time we are in the area…read more A clean, fresh, tidy hotel. Staff are polite, friendly, and very helpful. Easy to check in and check out. Thank you for a great experience.

Surprised. Clean…read more Good staff. Good amenities. Breakfast is ok. Room was clean. Very simple. Bed was ok. Parking was ok. Everything worked. Cookies were good. Coffee was terrible. I would not hesitate to return.

excellent place and staff! Great experience every time we went close by for work and stayed there!…read more Clean, quiet, well maintained, friendly people. Would go back there any time!

Food stored on floor in cooler. No cleaning sanitizer in kitchen. Food preparation surfaces cleaned…read morewith bleach instead. (Which is toxic and against health guidelines.) Chef has no understanding of basic sanitary concepts. Should be shut down by health department. DO NOT EAT HERE.

Walked in everything seemed fine then I looked around and debated on sleeping in my car! This place…read morewas revolting and sickening! I thought that when we drove here it wasn't gonna be bad but I was wrong I would never stay here ever again this place looks like it hasn't been clean since the 1700s. My little boy was going to sleep in the bed and found red blood looking stains on both pillows! The walls were filthy! MOLD IN THE BATHTUB AND MOLD INVESTED BATHROOM!!!! The heat regester vents were disgusting covered in dust! Cigarette but on the ground when we came in! Never gonna come back!!!!! Also one vent was mold invested and broken don't know what lives in there.

This place was fantastic. Me and my team stayed here for a ball tournament and Sal (the manager and…read moreI believe the owner) was a pretty down to earth realistic manager. His rules were clear and his expectations on the guest is just to be respectful to other guests. Very very kind guy! He made our weekend stay fantastic. We will definitely be staying there anytime we are in

This westend hotel is nice, neat, and comfortable. The location is close to a Walmart and strip…read moremall and a short drive to West Edmonton Mall. The parking lot can get full in front of the hotel but there's also parking in the back. The staff who checked us in was friendly and the process quick. There are 2 elevators and the wait was never too long. Just outside of the elevators on the main floor is the pool area and gym. Being on the second floor, we also used the stairs and they were clean and not creepy. The room is spacious. The bathroom had ample counter space for 2 toiletry bags. There's a mini fridge and coffee area. It's too bad they didn't offer tea though and there was no sugar for the coffee which could have been missed for our room. The bed and bedding was comfortable and they give you lots of pillows. There was a sofa which is great for seating and magazines on the table. The work desk was also new and had a nice chair. The room would be great for business travelers and those on vacation and want to relax. I didn't use the pool/hot tub but it was often occupied. I used the gym on a Sunday morning and there were kids in the pool and adults in the hot tub. The gym can get a bit warm with the sun shining in the window but it's decent with an elliptical, treadmill, bike, and lots of free weights with one bench. Water in the cooler and sanitary wipes for the machines was great. The main area is nice with lots of seating and the open restaurant is convenient as there's also a Starbucks. I've had a few meals in the restaurant and the service is attentive and good food. There are conference rooms and washrooms close by too. Great option for a hotel for those looking for a place to stay in the west end!

Stayed here for YelpYEGStaycation partnered with Edmonton Tourism. I loved the layout of the room!…read more The colours were fabulous. Everything felt so modern and fresh! The artwork in the rooms felt totally Fung Shui! The bathroom was spacious and had a huge armoire with iron and blow dryer tucked inside (thanks for helping me find it, Hans!). The free Wifi was easy to access and maintained connection throughout the weekend - bonus! I would absolutely recommend this hotel to anyone traveling to Edmonton. Located minutes off the Henday and close to West Edmonton Mall. The cafe/restaurant was fabulous and perfectly made my Starbucks Caramel Macchiato.

Honestly speaking, it was a good value for money. The staff were friendly, the bar was amazing,…read morerooms were pretty clean even though the designs are pretty outdated if you compare them with todays standards

Overall I had a pretty good stay. Room was very clean and although small still quite nice. The…read morefront desk staff were super nice, and helpful. No major complaints!

This was, without question, the worst brunch experience I have ever had--especially at this price…read morepoint. From the moment we arrived, no one was available to greet or seat our party, leaving us standing around and unsure what to do. Service was virtually nonexistent; we waited 15 minutes just to get coffee, and ultimately had to track down juice ourselves. The food experience was just as disappointing. Items were cold, poorly maintained, and the display was visibly picked over, giving the impression that it had been sitting out for far too long. To make matters worse, there was no staff present to cook after waiting in line for an omelet, the Eggs Benedict was old and cold, and it seemed the other items were not being replenished. For what is marketed as a "luxury brunch," the experience fell far below even basic expectations. Considering the high cost per person and the expectation to tip 18%, this felt completely unjustified. I would strongly recommend skipping this brunch--it is simply not worth the price or the frustration.

We had brunch this morning at the Fairmont. What a way to start my day waiting for Springsteen…read moreconcert tonight in Edmonton CA. The menu had everything I had Eggs Benedict with back bacon...Delicious!! My wife had Salmon Tartine over house made sourdough...Incredible!! The room decor was elegant and tasteful!! Service was friendly and formal. I highly recommend the Harvest Room!!

Dinner buffet menu may be drastically reduced, not as advertised on website, but they still charge…read morethe same higher price. Before booking a reservation for the Saturday night roast beef dinner buffet offered by the Royal Coach Dining Room at the Chateau Louis Hotel, we checked their website to view the menu/prices. As the menu from Saturday night, December 23 had not been updated on their website, we first called the restaurant to inquire if they were still having the same buffet on Saturday night, December 30. We were advised, 'yes,' the buffet was also going ahead the following weekend. When we arrived on December 30, we were disappointed to discover that the buffet items had been severely cut back from December 23 ... yet the price was still the same, not cheaper. We had really been looking forward to the roast turkey with cranberry walnut dressing, cioppino, basil cream gnocchi, apple cinnamon cake, pistachio rice pudding ... none of these items was, in fact, served at this buffet, yet we were still expected to pay the higher price as advertised for the fully stocked buffet the weekend before. While the food choices were okay, we were disappointed to attend a buffet with only 5 hot dishes, where 3 of the 5 items were steamed veggies, mashed potatoes, and rice. There are no dinner buns (someone in our group was a meat/potatoes/bread man), and coffee is extra at this buffet. (My personal opinion - for the full price charged for a reduced buffet, coffee should really be included.) If considering making a reservation for the buffet offered at this restaurant, be sure to call beforehand (better speak with someone knowledgeable like the restaurant manager) to inquire if they are serving the food items as advertised on their website, as the price doesn't get reduced when several menu items are struck off the list.

Love this place. That was one hell of a buffet and every one of the staff we met were awesome…read more I don't know what else to tell you, but to describe some of the food. The potato salad was a favorite, as were the homemade hashbrowns and the roast beef. I was impressed to see asparagus as a side dish. I'm pretty sure that chocolate cake I took a photo of is homemade. It's missing that chemical aftertaste and had a pleasantly curvy shape. We'll be back again sometime soon.

Good breakfast. Pool was kind of small. A guy was screaming swears at night time for no reason.read more

Newer place. Clean & in a quiet area. Would recommend and stay here again. The breakfast was fine…read more Was slightly disappointed that their business center was advertised as being open when in reality it is completely closed. I had a class I had to attend online at 5am-8am and didn't want to wake my family so I had to be in the busy breakfast area instead. The pool was clean & the pull out bed was comfortable.

From the owner: Off 137 Ave NW, we're walking distance from a variety of shops and restaurants. West Edmonton Mall,…read morethe largest mall in North America, is seven miles from our door. Downtown Edmonton is 20 minutes away, where you'll find Rogers Place - home to the Edmonton Oilers NHL team and regular concerts. Enjoy our steakhouse, saline pool & hot tub, and free WiFi.