I was struggling to find a reasonable ride to and from Shelton CT to La Guardia airport. I read…read morereviews for several companies and was a bit disheartened when reading Red Dot Review, but I took a chance. I had a really great experience both ways. When I called the office to make a reservation and also when I called for a pick up, the agents were both extremely friendly, courteous and personable. When I arrived at my pick up location, I arrive quite a bit before my pick up time, but the driver was already there, waiting for me. He had 1 other pickup and we arrived at the airport an hour before I had anticipated, based on the ETA on the reservation app. The driver was extremely courteous and friendly. Upon my return it did not take more than 15 minutes for my ride to pick me up at the airport. Again, I was picked up by another extremely courteous and friendly driver, and I was back at my car in Trumbull in record time. I will definitely use Red Dot again, when I need shuttle transportation. It was economical, efficient and very enjoyable. Thanks Red Dot!!

AVOID AT ALL COSTS (photo proof)…read more Flight delayed getting into JFK due to weather. Boarding was on time but since the pilot flew around severe weather, my flight landed later than it was supposed to. That resulted in me missing the last shuttle (11:15pm) (landed at 12:20). Called the unprofessional dispatch for a refund the next day because me missing the shuttle is "no fault of my own" as they like to say in the confirmation email. Was refused even a partial refund. When asked "what should I have done differently?" Dispatch responded with "I don't know". They knowingly take advantage of people with no care for customer service. This company is straight up robbing their customers. Hypothetically, if you were forced to make a reservation with them, make sure your flight gets in early so you can get on the next shuttle.

We needed someone to pick up my wife at JFK, and Derrick did an excellent job, contacting my wife…read moreand instructions for pickup. Great communication and timelines. Would definitely use again.

HIGHLY RECOMMEND…read more The driver (Derrick) picked up my elderly aunt in West Haven and dropped her off to us in Queens for a family funeral. We were coming in from out of state so getting this squared away was a priority. He was communicative and on time, the large black SUV was clean and comfortable, the driver was nicely dressed and SO KIND to my aunt! I am so pleased and we will definitely use his services if we ever need a ride from CT again!! Also- this service was significantly cheaper than the others. Some of the other companies may have been a different kind of service (like a legit limo) but this was perfect if you need a clean, professional ride to/from the airport or events.

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I've booked with Serlin 1-2 times a year for several years, but I've always felt a bit uneasy. This…read morelast trip confirmed I won't be returning. The driver showed up nearly an hour early. While I appreciate punctuality, he could have waited nearby instead of making me feel rushed. When I finally went outside, I found him napping and had to tap on the glass to wake him. During the ride, he mentioned feeling tired, drove under the speed limit in the left lane, and caused other cars to pass us on the right. Then, without warning, he slammed on the brakes and swerved into the next lane without checking, narrowly avoiding an accident. He later admitted he'd "closed his eyes too long." It was unsafe and unsettling. I'll be using Uber from now on.

The service I received was terrible. Two months ago I had a reservation for one of their vans and…read morethen the owner made a more "important" reservation for the same vehicle so my family was crammed and we weren't even given a lower rate. The suburban we were in even shut off in traffic. That was very inconvenient and scary to my family, as we thought we were going to be left stranded. They need to provide safe vehicles to assure the safety of their clients. The driver was so kind and apologized many times but also said he treats his employees the same way, and doesn't pay them accordingly.

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

We can highly recommend Moses Dahn (On Time Moses) who was on-time, professional, & courteous. On…read moreshort notice, he was able to make a round trip on a late Friday evening between New Haven & JFK for a pickup from an international flight that was delayed. He is a good communicator using phone, text & email. He is very dependable, & we would use him again.

Moses was the Best decision we made for the end of our trip. Moses knows everything New Haven/ New…read moreYork and was so helpful. When we return to New Haven and New York City, I will be reaching out to him. Great person.. reliable, dependable and trustworthy!

Excellent service, on time with professional and friendly drivers! We will definitely use this…read morecompany again.

Great service to JFK. Richard was great, on time helpful, and attentive to our every need…read more Definitely took the stress out of getting to he airport.

Working with Abe was like having a family member drive us, only better! Most importantly, he drove…read moremy family (young kids in car seats included) SAFELY. Beyond that, he made us feel completely at ease and he truly cared. We didn't have to lift a finger with our baggage and he relieved all the typical stress associated with driving to/from the airport. We can't recommend Abe highly enough!

We have been using Abe's Transportation for 3 years…read more Traveling to the New York Airpirt. Our flight times were very early. He was always on time. He accommodates our schedule, and he assures us he will be on time, that what we worry about when we travel. Specialy suggesting to depart our home earlier, just in case of traffic accidents or construction on the highway. The vehicles are extremely clean. He has water and snacks on board. Aby's transportation is a very reliable service. I thank him for his business.

I used Goldie's Rides for drop off & pick up at LaGuardia Airport during the holiday season…read more I wanted to be sure I had a definite ride there & back with no hiccups. Goldie's provided exactly that. 2 different drivers & cars. But both were on time, courteous & provided constant communication. I would definitely use them again & would recommend them to everyone! 2-15-2026

Let me start out by saying Goldies Car service has become more than just a car service for myself…read moreand my family. It started over 6 years go with just transport to airport and back. Matt was great from the very beginning. Courteous and ways on time. Jen , in the office, Always super pleasant and just so accommodating. Fast forward they have become an integral part of our lives. I was diagnosed with Cancer and needed treatment in Manhattan and the first thought was to hire Goldie's, The whole Company has shown me this is not just a car service they have become part of our everyday lives with compassion and the things you see when someone is down. so for us, they are so much more than a car service. They are the so much more than a hired service. They have become part of our family. whatever your transportation needs are , Call them. you won't be disappointed.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.