Stay far away from this business. I ordered a light fixture and was promised it would be in 7 to 10…read moreBusiness days. 48 days later I get a call that it is arrived. By that time I had already purchased another light so my home would be ready for the holidays. When I got the call I told him I would be canceling the order and would come in And get reimbursed for the order. When I arrived I was told that it was a special order and I now had to receive an in-store credit. How is it my fault that 7 to 10 days turned into 48? The owner didn't even have the decency to come and tell me. He made his poor customer service lady tell me I could not get my money back. The sad thing is I now have to do business with them again in order to use up my in-store credit.

My husband and I drive 40 minutes to this store. We walked in the door, no one said hello. We…read morewalked around the store for about 10 minutes and not once did anyone ask us if we need help. Several employees looked at us, but nothing. We decided to leave, but even on the way out, not a word from the 2 employees sitting at desk. I'm not a fan of over aggressive salespeople, but it would have been nice to have been acknowledged that we walked through the door. Sorry they will not get our business!

A few weeks ago one of the beveled glass panes in our outdoor wall sconce lantern was broken…read more Purchased from Hinkley more than 20 years ago. The sconce was discontinued but the specialist said don't worry we probably have a replacement. Let me check. He found it and sent it to us immediately. Three days later we had the new glass the best part was there was no charge. After 20 years Hinkley came through. They can be counted on to stand behind their products.

We bought a house in Chambersburg, PA, in 2014. All the outdoor lamps were from Hinkley. The house…read morewas built in 2003. Last year the globe of a lamp on a post outdoors broke. The company shipped a new globe promptly and charged only for the cost of the lamp. Later last year the photocell of that outdoor lamp stopped working. I contacted the company, and a new photocell was shipped to me at no cost. This year I dropped the globe of a smaller outdoor lamp. Again a new globe was shipped to me free of charge. My contact person for all the interactions was Beverly Murphy. This is outstanding and entirely unexpected customer service. I give this company a top rating and highly recommend it.

5 stars all around and some of the best follow up and service I've received from a company. Sales…read morefollowed up after install and helped facilitate a small modification I was looking to have done. My installer was able to quickly make the modification. Top notch all around - highly recommend.

From the owner: Titan Lighting provides landscape and holiday lighting and installation services to Northeast Ohio.read more

Truly outstanding company. I recently called to have some heating cables uninstalled, and the whole…read moreexperience was smooth from start to finish. Communication was clear, the electrician arrived quickly, and he took the time to answer every question I had. He also helped me think through the best options for my situation. But what impressed me most was the honesty. After looking things over, he explained that since I was already having roof work done, the roofing contractor would likely handle the heat-cable removal -- meaning I didn't actually need their service. In other words, they turned down easy money simply because it was the right thing to do. That level of integrity is rare, and it's exactly why I'll be calling them again in the future.

Tyler and Reese of Blue Collar electricians did a superb job, upgrading and installing a new…read moreelectric panel with meticulous detail, timely, competent and both were very nice and considerate

STG did an amazing job installing an EV charger in my garage…read more Another local company i got a quote from came in about 10x the price -- insisting i get a whole service upgrade despite already having a 200 amp panel. STG did the install for a resonable price and did the work inside of a few hours. Great crew. Very knowladable and willing to go the extra mile to make sure eveything was as desired. Will be going to STG for any/all electrial needs in the future.

I used STG to add an outlet for a tankless water heater and to fix an outlet we have in the garden…read morefor a fountain. Carl and Karl showed up exactly on time. They wore booties inside the house and cleaned up from their jobs very well. In and out in under an hour. I'm very happy with the work and cost. Outstanding service, thank you!

Very responsive and dependable. Very fair rates. Also trustworthy, they will work…read moreto keep your service and repair cost low.

From the owner: We strive to provide professional service at affordable prices with the highest customer service…read morerates. We specialize in all irrigation and landscape lighting aspects along with backflow testing and replacement services for commercial and residential properties