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Horizon Auto Body

3.0 (2 reviews)

Services - Horizon Auto Body

Bumper repair

Auto frame testing

Auto steering and suspension repair

1 More Service

Rear-end damage

Horizon Auto Body Photos

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1 year ago

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2 years ago

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Roseburg Collision Center - After

Roseburg Collision Center

(2 reviews)

Took my Subaru in to have the hatch on the outback replaced…read more They had the car in after a long wait to get the repair started. Got the car in on Wednesday, and it was finished on Saturday. Had to keep on them to get the car back on Saturday since I had to be in Portland on Saturday. They did a great job on the repair. Very happy Good customer service.

Never ever again. My daughter and her husband took their truck and fifth wheel trailer to RCC to…read morebe repaired after they were both damaged. After we dropped it off he didn't get to the insurance company for almost 6 weeks. About a month after he contacted the insurance company they decided to total the truck. RCC wanted to charge the insurance company storage fees for the time that it sat there before he contacted the insurance company. The insurance company didn't agree. He refused to give the truck to my son-in-law stating they still owed him for the storage fee. My daughter and I had to go to his shop and demand the vehicle so she could proceed with the process of totaling their truck. About 30 minutes later he called my son-in-law and stated he was going to sue them for the difference of what the insurance company was refusing to pay. Either he is completely ignorant to how this process works or he is a bully and was trying to scare a young couple into paying the storage fees. It was explained to him that the balance of the storage fees is between he and the insurance company. He did repair the fifth wheel and it is back on the road. Although that took over three months and the graphics is still not done. I'm sure he will rebut this with all kinds of excuses because that's what he does.

Mobile Tune - Mobile Tune

Mobile Tune

(25 reviews)

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

Horizon Auto Body - car_dealers - Updated May 2026

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